Promenade Inn & Suites Oceanfront

2.5 star property

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Photo gallery for Promenade Inn & Suites Oceanfront

Indoor spa tub
On the beach
Executive Suite, 1 King Bed with Sofa bed, Ocean View | Living area | 48-inch LED TV with cable channels
Lunch, dinner served; American cuisine, ocean views
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Gym
  • 24/7 front desk
  • Pool
  • Laundry
$134
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
30 N Prom, Seaside, OR, 97138
  • Seaside Beach
    ‪2 min walk‬
  • Seaside Aquarium
    ‪3 min walk‬
  • Seaside Civic and Convention Center
    ‪3 min walk‬
  • Astoria, OR (AST-Astoria Regional)
    ‪24 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony, Partial Ocean View

7.8 out of 10
Good
(19 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Economy Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds, Balcony, Ocean View

8.4 out of 10
Very good
(23 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed with Sofa bed, Ocean View

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

8.2 out of 10
Very good
(31 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Balcony, Ocean View

8.8 out of 10
Excellent
(19 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, Ocean View

8.2 out of 10
Very good
(22 reviews)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Loft, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Promenade Inn & Suites Oceanfront

Seaside hotel with restaurant
Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a fitness center. Housekeeping is available on request.
Promenade Inn & Suites Oceanfront offers 113 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste.

This Seaside hotel provides complimentary wireless Internet access. 48-inch LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. In addition to an indoor pool, Promenade Inn & Suites Oceanfront provides a hot tub and a fitness center. This beach hotel also offers a vending machine, laundry facilities, and express check-out. Complimentary covered self parking is available on site.

Promenade Inn & Suites Oceanfront is a smoke-free property.

Mo's Seafood & Chowder - Overlooking the ocean, this restaurant specializes in American cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Mo's Seafood & Chowder

Things to do

  • 24-hour pool access
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Wheelchair accessibility

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 7 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access

Property is also known as

Shilo Inn Suites Hotel Oceanfront
Shilo Inn Suites Hotel Seaside Oceanfront
Shilo Inn Suites Oceanfront
Shilo Inn Suites Oceanfront Hotel
Shilo Inn Suites Oceanfront Hotel Seaside
Shilo Inn Suites Seaside
Shilo Inn Suites Seaside Oceanfront
Seaside Shilo Inn
Shilo Inn Seaside Oceanfront Hotel Seaside
Shilo Inn Seaside Oregon
Promenade & Suites Oceanfront
Promenade Inn Suites Oceanfront
Promenade Inn & Suites Oceanfront Hotel
Promenade Inn & Suites Oceanfront Seaside
Shilo Inn Suites Hotel Seaside Oceanfront
Promenade Inn & Suites Oceanfront Hotel Seaside

Promenade Inn & Suites Oceanfront Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 742 out of 2206 reviews
Rating 8 - Good. 442 out of 2206 reviews
Rating 6 - Okay. 370 out of 2206 reviews
Rating 4 - Poor. 311 out of 2206 reviews
Rating 2 - Terrible. 341 out of 2206 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Ashley

Traveled with family and small children
I like the hotel. The view is nice. However, there was a bunch of long black hair on the bed upon arrival. Also, couldn’t shower before checking out because there was no hot water.
Stayed 2 nights in May 2025

8/10 Good

David, Rainier

Traveled with family
Liked: Cleanliness, staff & service
This hotel is in the middle of a remodel, which it needs. This was a spontaneous single night stay for us, and the price was very low as a result of the age and ongoing remodel. The staff were great. I'm sure when the remodel is done and the rooms are improved, the prices will go up but it will be a much nicer property. It certainly is perfectly situated in the heart of seaside on the prom. I also must remark as someone who travels a lot and always uses hotel pools, the pool at this hotel is immaculately clean. Strikingly clean. I have stayed at Hilton's with dirtier pools. Clearly the maintenance staff at this hotel care that the pool be clean, and I appreciate it!
Stayed 1 night in May 2025

6/10 Okay

Jason

Disliked: Cleanliness, property conditions & facilities
Room was old, lots of fuzzies on the ceiling fan. Pretty much mediocre.
Stayed 2 nights in May 2025

8/10 Good

Carol

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ocean view from the loft was somewhat overtaken by the view of the roof
Stayed 2 nights in May 2025

10/10 Excellent

Shannen

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Wonderful staff!!!

Amazing stay. They are in the middle of construction which is great. The elevator, wow takes forever!! But room was great, view was amazing, and the staff are absolutely fantastic!!! Can’t wait to come back!
Stayed 5 nights in May 2025

4/10 Poor

Brian

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Last resort

Would not stay there again. Bed was uncomfortable. Room did not look anything like the picture.
Stayed 4 nights in May 2025

10/10 Excellent

Patricia

Liked: Amenities
Perfect location. Staff was very friendly and helpful. We’ll go back again
Stayed 1 night in May 2025

8/10 Good

Carrie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is being renovated. That should be told up front.
Stayed 1 night in May 2025

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
The beach facing rooms are amazing!
Stayed 2 nights in May 2025

6/10 Okay

KATHRINE

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Trisha

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephanie Ann

Liked: Cleanliness, amenities, property conditions & facilities
I had a pleasant stay. My room had a kitchen, fireplace, and ocean view balcony. The staff were helpful, providing clean towels and toiletries daily and giving dining tips. The pool and hot tub were clean, and Mo’s Seafood Restaurant was conveniently on the first floor. I highly recommend this hotel for its value, great staff, and central location on Broadway. Shops and restaurants are within walking distance.
Stayed 4 nights in May 2025

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is under construction. Pictures of what it will look like after renovation are out front and it will look beautiful. Until that time, we understand the property is under construction and is not renovated. We did have a questionable room, but the staff was awesome and got us into a room very quick (thank you Michael). Went to Seaside for a ladies' weekend and we had a great time. We enjoyed our room with a view of the water. We also enjoyed the pool/spa (although we recommend coming outside of the weekend when lots of kids are present), but it is nice when the adult only timeframe for the pool/spa are implemented. We look forward to returning after the renovation for our next ladies weekend.
Stayed 3 nights in May 2025

10/10 Excellent

Katy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Michelle is the nicest person, so welcoming made me feel so comfortable and happy to stay here! Very friendly and inviting.
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Alvaro

Stayed 1 night in May 2025

4/10 Poor

Brandi

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The good: staff were great. Room was clean. Lobby was welcoming. Coffee in lobby was good. Pool and hot tub were relaxing. Not so good: Room was HOT. Opened window but room was next to the elevator and had a fair share of loud intoxicated guests going in and out so had to close it. Bed was hard as a rock. “Adjoining room” had a yappy dog that barked at every little noise. Not the motels fault but just added to the no sleep issue. It was a holiday weekend but rate was way too much for the tiniest room I’ve ever stayed in and no sleep.
Stayed 1 night in May 2025

2/10 Terrible

William

Traveled with partner
Disappointing Experience – Avoid This Hotel I made a reservation at this hotel well in advance, but when I arrived after a 4-hour drive, I was told they couldn’t accommodate me. I arrived 2 hours before the scheduled check-in time, and despite this, they refused to let me check in. I decided to leave and come back in 2 hours, only to find that when I returned, they had sold my room to someone else. This is incredibly poor customer service. Not only did I waste my time and energy, but I also lost my reservation without any consideration for the inconvenience caused. It’s unacceptable to treat customers like this, especially after making a confirmed booking. I’ll never stay here again and strongly recommend others to be cautious when booking.
Stayed 1 night in May 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this place is amazing. I have never had a bad interaction. Which keeps me coming back :-)
Stayed 1 night in May 2025

4/10 Poor

Paul, Boise

Traveled with family
Disliked: Amenities, property conditions & facilities
This hotel has always been our place to stay. They are undergoing renovations. They gave us a room on the third floor next to the construction, and over the restaurant’s venting fans. We requested a room on the fifth floor on the other side. We asked for housekeeping to change the bed. They did the dishes. It was so disappointing.
Stayed 4 nights in May 2025

10/10 Excellent

Kelly, Tigard

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Promenade Inn At It's Best!

The stay was absolutely perfect in every way. It was a beautiful view from our room of the ocean panoramic view as well as the pool. We loved the room, the beds and the kitchen. Everything was clean . Best of all was your front desk help. We first met Paul who is the perfect front desk person who is very helpful , kind and considerate. We also met Bailey who was very incredible as well. To meet Paul would have been a truly special experience in itself... with his wonderful personality but to meet Bailey enhanced our whole stay even more. They both exuded friendliness and kindnesses and went out of their way to serve us. We thank you for hiring this kind of employee.
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Amenities
Nice stay.
Stayed 2 nights in May 2025