Promenade Inn & Suites Oceanfront

2.5 star property

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Photo gallery for Promenade Inn & Suites Oceanfront

Indoor spa tub
Blackout drapes, iron/ironing board, free WiFi, bed sheets
On the beach
Beach/ocean view
Reception

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Gym
  • 24/7 front desk
  • Pool

Explore the area

Map
30 N Prom, Seaside, OR, 97138
  • Seaside Beach
    ‪1 min walk‬
  • Seaside Aquarium
    ‪2 min walk‬
  • Seaside Civic and Convention Center
    ‪4 min walk‬
  • Astoria, OR (AST-Astoria Regional)
    ‪20 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Economy Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • Sleeps 4
  • 1 King Bed

Loft, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Promenade Inn & Suites Oceanfront

Seaside hotel with restaurant
Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a fitness center. Housekeeping is available on request.
Promenade Inn & Suites Oceanfront offers 113 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste.

This Seaside hotel provides complimentary wireless Internet access. 48-inch LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Promenade Inn & Suites Oceanfront provides a hot tub and a fitness center. The hotel offers a restaurant. Business-related amenities consist of a 24-hour business center and a meeting room.

Wireless Internet access is complimentary. Event facilities measuring 155 square feet (14 square meters) include conference space. This beach hotel also offers a vending machine, laundry facilities, and express check-out. Onsite covered self parking is complimentary.

Promenade Inn & Suites Oceanfront is a smoke-free property.

Mo's Seafood & Chowder - Overlooking the ocean, this restaurant specializes in American cuisine and serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Mo's Seafood & Chowder

Things to do

  • 24-hour pool access
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 155 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Wheelchair accessibility

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 7 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided

We should mention

24-hour pool access

Property is also known as

Shilo Inn Suites Hotel Oceanfront
Shilo Inn Suites Hotel Seaside Oceanfront
Shilo Inn Suites Oceanfront
Shilo Inn Suites Oceanfront Hotel
Shilo Inn Suites Oceanfront Hotel Seaside
Shilo Inn Suites Seaside
Shilo Inn Suites Seaside Oceanfront
Seaside Shilo Inn
Shilo Inn Seaside Oceanfront Hotel Seaside
Shilo Inn Seaside Oregon
Promenade & Suites Oceanfront
Promenade Inn Suites Oceanfront
Promenade Inn & Suites Oceanfront Hotel
Promenade Inn & Suites Oceanfront Seaside
Shilo Inn Suites Hotel Seaside Oceanfront
Promenade Inn & Suites Oceanfront Hotel Seaside

Promenade Inn & Suites Oceanfront Reviews

Reviews

6.8
Rating 10 - Excellent. 588 out of 1968 reviews
Rating 8 - Good. 391 out of 1968 reviews
Rating 6 - Okay. 355 out of 1968 reviews
Rating 4 - Poor. 315 out of 1968 reviews
Rating 2 - Terrible. 319 out of 1968 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Milan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
elevators broken took minutes sometimes 5, staff was always using guests elevators. fireplace didnt work, window seals were broken couldnt see ocean without the door open. hot tub closed when we went to use, nice stafff, great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Katie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Located right down town with a lot of amenities. The staff is very attentive and kind. Overall an amazing experience ! Highly recommend staying here. Very family friendly!
Stayed 3 nights in Jan 2025

10/10 Excellent

yordanos

Stayed 2 nights in Oct 2024

10/10 Excellent

Heidi, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. They were doing construction, but we did not hear a thing and were not inconvenienced at all!
Stayed 1 night in Jan 2025

10/10 Excellent

Kylie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Justin

Stayed 1 night in Jan 2025

2/10 Terrible

Mark

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under remodel there is a bunch of danger zones along with tons of stuff everywhere it shouldnt be, like ceeling Tiles on seating areas and nearly the whole ceiling had cords hangimg from it in the lobby, the hot tub had a sign that said do not enjoy your session Longer then 15min but people were in there for over an hour while me and my partner were waiting very patiently, went and asked staff after a hour to assist as i wad hoping for some hot tub time with my partner on our anniversary, and i take medicine that doesnt allow me in it super late at night, amd they never came to help. there were so many people and kids in it that made a waterfall of water trailing down the stairs into a clogged drain. And there were many backed up drains pooling toms of water, even kids were noticing it, There was no towels, dirty locker room, locked sauna, locked steam room, and bolth were dirty when peeked in the crack that was open, gym stunk like old pool water and had many buckets to contain leaks in the ceeling.then in our hotel room, it said we had a king with a kitchen fireplace bathroom and a large tv, super small tv. No fireplace working in this room and i called they said they are out of order, wake up next morning and go to make my breakfast and the stove didnt work at all, so they came in and said i can wait to eat until they get a new stove, or they can allow us next door. Into a dirty unsanitary room, that had a fireplace when she said they were all broken.
Stayed 1 night in Jan 2025

8/10 Good

Greg

4/10 Poor

Juan

Disliked: Cleanliness, property conditions & facilities
Appliances not working. Pool dirty.
Stayed 1 night in Jan 2025

8/10 Good

Ralph

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay if you like walking on the beach a lot!
Stayed 2 nights in Dec 2024

6/10 Okay

Kristen

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

TyNiece

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Marcelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good and amazing staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good area.
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
A Seaside Stay
Nice greetings when you walk in the door. Keep in mind the Hotel is being renovated so you must have patience. The room is nice and spacious with a Kitchenette. Right at the edge of America on the Oregon Coast.
Stayed 8 nights in Dec 2024

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Dec 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service
The room with an upstairs viewing area, disappointed there was no view because the window is old and broken. Wouldn’t properly close. Condensation in window so you can’t see the ocean view.
Stayed 2 nights in Dec 2024

10/10 Excellent

jeanette

Traveled with partner
I love the stay.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Inadequate kitchen supplies
Kitchens could really use some more food prep supplies and baking dishes. They are stocked with the bare minimum. Bring your own supplies.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jodie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the two elevators didn’t work when we got there. The next day the other one went out. Our privacy wall was glass and broken. There was glass all over balcony and was inside on carpet. Sprinkler was coming out of ceiling. Staff seemed to never know what was going on. No manager or upper to have authority to do anything.
Stayed 3 nights in Dec 2024

8/10 Good

Martinique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, right on the beach. You can tell the new owners are working on improvements. Convenient and easy parking.
Stayed 1 night in Dec 2024

2/10 Terrible

Francisco

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Check-in process was really easy, the staff is friendly and answer all the questions you have. The place is really convenient and some of the rooms have ocean front view. We booked a room with the king size bed including kitchen and a balcony that faced the building across. I will be totally honest and inform everyone that the whole place needs to be remodeled, our room was over by the stairs and later that night I noticed both elevators were out of order so we heard constantly people going up and downstairs running mostly kids making our night miserable. The other thing I want to mention is that we brought the stuff to cook pasta since we were having a kitchen but we completely changed our mind when we saw the stove and you can judge by the pictures. We came down to the pool and we noticed the water was really dirty so by the appearance looks like they don’t treat it properly. The pictures that this property shows on Expedia can be deceiving and once you walk into the room and see the difference it makes you think that it would’ve been worth paying extra money for a better place than this one. When we checked out the lady we talked to got my phone number and I explained to her the situation that we went through and she said she will pass it on to the manager but I have not heard from this person at all and at this point it doesn’t matter I just want to warn people about this place and here are the pictures to show everyone I am describing my experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room overlooking the ocean staff were great and pool area was well maintained Only problem was the elevator was out of service for a couple hours Would be amazing in the summer months
Stayed 3 nights in Dec 2024

8/10 Good

Brian

Traveled with group
Liked: Staff & service, property conditions & facilities
We found something in the bathroom, that looked like a menstral pad wrapped in toilet paper above the toilet next to the towels.
Stayed 1 night in Dec 2024