Disappointing Experience – Avoid This Hotel
I made a reservation at this hotel well in advance, but when I arrived after a 4-hour drive, I was told they couldn’t accommodate me. I arrived 2 hours before the scheduled check-in time, and despite this, they refused to let me check in. I decided to leave and come back in 2 hours, only to find that when I returned, they had sold my room to someone else.
This is incredibly poor customer service. Not only did I waste my time and energy, but I also lost my reservation without any consideration for the inconvenience caused. It’s unacceptable to treat customers like this, especially after making a confirmed booking. I’ll never stay here again and strongly recommend others to be cautious when booking.