When I review, I try to stay as objective as I can. There are concrete facts that make this location one to avoid. The elevator is and has been broken for, as I understand it, weeks. Anyone finding themselves on the 2nd or 3rd floor should look elsewhere. The smoke detector woke us up three times during the night for no reason. We learned in the morning that all detectors in every room behaved this way. People wanting to sleep at night should not stay here. The website promotes free breakfast, and I'm guessing most folks think that a selection of cereals, fruits, beverages, and maybe a waffle maker is de rigueur. Here, you make a decision when you check in of either a breakfast sandwich or two styles of breakfast burrito. You'll get a brown paper bag with your lukewarm selection when you approach the desk and ask. No ready beverages except coffee. If you want tea or hot chocolate, there is hot water. That's it. If you believe that a hotel breakfast should offer better choices, another hotel is your best bet.
We learned by overhearing another guest speaking with police in the lobby: An individual impersonating the father of two teenage girls was supplied a key to the girl's room. I certainly don't have all the facts, so I can't comment on security issues except to say that the guest wanted the hotel to review the cameras in front of the officer and they refused. If you think that a hotel should protect the guests that stay there, another location should be on your list.
