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San Biagio Relais

4.0 star property

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Photo gallery for San Biagio Relais

Terrace/patio
Executive Suite - Split Level | 1 bedroom, minibar, in-room safe, individually decorated
Lobby
Lobby sitting area
1 bedroom, minibar, in-room safe, individually decorated

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

Map
Via Dante Alighieri, 40, Orbetello, GR, 58015
  • Natural Dune Reserve Feniglia
  • L'Oasi WWF di Orbetello
    ‪4 min drive‬
  • Feniglia Beach
    ‪7 min drive‬

Room options

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Suite

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Family Room

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Suite

  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Executive Suite - Split Level

Executive Suite - Split Level | 1 bedroom, minibar, in-room safe, individually decorated

Executive Suite - Split Level

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, individually decorated

Superior Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

1 bedroom, minibar, in-room safe, individually decorated

Classic Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

San Biagio Relais

4-star Orbetello hotel with bar/lounge
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services, and laundry facilities.
San Biagio Relais offers 41 accommodations with minibars and safes. Each accommodation is individually decorated. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Orbetello hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Orbetello hotel also offers a terrace, multilingual staff, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

San Biagio Relais is a smoke-free property.

Room service (during limited hours) is available.

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 5 per day); discounts available
  • Street parking available
  • Uncovered self parking on site (EUR 5 per day)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 5 per day
  • Nearby parking fee: EUR 5 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Relais San Biagio
San Biagio Relais
San Biagio Relais Hotel
San Biagio Relais Hotel Orbetello
San Biagio Relais Orbetello
Relais San Biagio Orbetello
San Biagio Relais Hotel
San Biagio Relais Orbetello
San Biagio Relais Hotel Orbetello

San Biagio Relais Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 50 out of 150 reviews
Rating 8 - Good. 50 out of 150 reviews
Rating 6 - Okay. 33 out of 150 reviews
Rating 4 - Poor. 14 out of 150 reviews
Rating 2 - Terrible. 3 out of 150 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Front staff were helpful in making all of our dinner reservations, suggesting where to watch football matches and other local areas to visit.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!

We had a great stay, our family suite is as perfect for what we were looking for.
Stayed 2 nights in Aug 2024

2/10 Terrible

Natalie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to complain formally about aspects of our stay at San Biagio Relais which drastically impacted our trip and do not represent the facilities and services expect of a 4* hotel. The hotel looked significantly different to the photographs, was run down throughout and unkempt, and though we were disappointed by this first impression, we were prepared to make the most of our stay until the following issues occurred: 1. No hot water- throughout our stay we had no hot water. It was tepid occasionally and only ever for a few minutes before going cold again. We informed the reception team who said that an engineer would be attending the following day and that we could not use the facilities for the entire afternoon whilst works were undertaken. We understood this despite the inconvenience as we hoped the issue would be fixed. After this period of no access to our bathroom, we tried the water to find it was still cold. When reporting this to the reception staff in the evening we were met with a ‘there’s not much more we can do’ reply, a lacklustre response to the loss of services at the hotel. 2. Poor customer service- as demonstrated by the above minimising response to issues with the facilities at our room, the customer service was poor throughout our stay. The staff were reluctant to offer advice, tourist information, help with issues at the hotel or general assistance every time we asked politely for something. I will be submitting the rest of this complaint by email
Stayed 5 nights in Jul 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Artem

Disliked: Staff & service
The hotel advertises that parking is available and it is not. The women at the fro t desk were not helpful, I didn’t stay because I couldn’t park my motorcycle. I will be asking to get my money back.
Stayed 1 night in Sep 2023

6/10 Okay

Hagop, La Canada

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The receptionist was so kind and friendly. The problem is that the description of the property and the rooms do not match reality. The rooms are tired and not well appointed and we even had a junior suite. No view, very hot and AC not working even after we called the front desk. There was large patches of black mold all along the tub and shower which caused me NOT to want to use it. Definitely not a four star.
Stayed 2 nights in Oct 2021

4/10 Poor

Jill

Stayed 2 nights in Aug 2021

8/10 Good

Maxime

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very well placed in the town historic center, quiet street and interesting building. It lacks some attention to detail in room as well as common areas. Wifi and air conditioning didn't work, minibar and telephone were functioning just time to time. Staff is very friendly and breakfast is rich, although the water used for coffee and teas is very heavy and smelly
Stayed 7 nights in Jun 2020

8/10 Good

A

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, nice hotel, excellent breakfast.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unhelpful check-in. Dirty, small, dark room. Shabby bathroom.
Stayed 2 nights in Sep 2019

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

characterfull hotel

a hotel full of character, room was large and comfortable.
Stayed 1 night in Sep 2019

6/10 Okay

Amy

Disliked: Room comfort

disappointing

The air conditioning was terrible in the hotel. they kept saying it was fine. It was over 84 in our room. Could not sleep in August. The staff keep telling us it was fine. The safe in our room did not work. The next day they moved our room, also bad air conditioning and offered us a bottle of wine.. Meanwhile we did not sleep at a at all.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large room. Great breakfast Bbbbbbbbbbbbbb
Stayed 1 night in Aug 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Great place
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful little Tuscan style hotel right near the lagoon. It has the charm you want, without the
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful hotel locates in the center of the town, you can walk 3 mins to the sea and many restaurants. Some of the amenties are old but understandable. Staff are so nice and warm hearted. Definitely wonderful staying.
Stayed 5 nights in Apr 2019

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing town and lovely hotel.

Great location in a real hidden gem of a town. Lovely staff and great breakfast. My only complaint here is that the AC didnt work.... oh and there isnt a stand up shower. You have to squat in the tub and use the handheld wand. lolz Reception will give you a sea-wall parking pass if you ask.
Stayed 1 night in Aug 2018

6/10 Okay

Iban

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Mixed experience

We had a mixed experience about San Biagio Relais. After our first night in the hotel, we woke up with bed bugs bites around our body. We requested to change our room for the second night, but they were unable to do it. The hotel changed our sheets and cleaned our clothes. This was a significant inconvenience on our holidays. We spent most of the first morning dealing with the staff and preparing the laundry, and we left the hotel very late on the second day because our clothes were not ready. We also risked taking bed bugs to our home as we had to stay an extra night in the infected room. At the end of the stay, we claimed for a refund, and the hotel only provided a 10% discount. Not the type of service to expect from a four stars hotel. On the other side, the hotel is very well located in the centre of Orbetello, close to the old town with great restaurants. Our room was cute with neo-classical furniture and air conditioning. The quality breakfast service was outstanding, especially the parma ham and the croissants filled with marmalade. The staff was very attentive and helpful.
Stayed 2 nights in Aug 2018

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A BEAUTIFUL HISTORICAL RELAIS

The Relais was exquisite in many aspects: beautiful structure, adorable highly functional room, stunning courtyard, terrific breakfast buffet and aperitif offering. The location is also superb: close to water and downtown. A truly great stay with a real AC that works exceptionally well
Stayed 1 night in Jul 2018

6/10 Okay

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Just ok

Pro: Nice corner room with high ceiling. Staff were friendly and made very good recommendations for dinner reservations Con: While we normally prefer a firm bed this one was so hard that it was extremely uncomfortable and it lead to a very poor sleep. Weak to no a/c Shower consists of a hand held shower head attached to the bath taps, not the greatest.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very much not what was pictured . Dirty and not well kept. Spider nests in corners everywhere . Room Ckeaner then rest of hotel. We ended up leaving and just eating the money . Nothing to do in the area and very unappealing .

6/10 Okay

Arzu

Liked: Cleanliness, property conditions & facilities