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Gem Park Ooty

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gem Park Ooty

Exterior
Deluxe Room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Garden
View from property
Lounge

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Sheddon Road, Near Collector Office, Ootacamund, Tamil Nadu, 643001
  • Nilgiri Hills
    1 min walk
  • Union Church
    9 min walk
  • Government Botanical Gardens
    11 min walk

Room options

View all photos for Deluxe Room

Deluxe Room | Frette Italian sheets, memory foam beds, in-room safe

Deluxe Room

  • 355 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Fortune Resort Sullivan Court, Member ITC Hotel Group

Spa
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (69)
Fortune Resort Sullivan Court, Member ITC Hotel Group

About this property

Gem Park Ooty

Ootacamund hotel close to Government Botanical Gardens
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a snack bar/deli, a steam room, and a conference center are onsite.
Gem Park Ooty offers 95 accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Frette Italian sheets. 42-cm LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Gem Park Ooty features a steam room and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and 2 meeting rooms. Event facilities measuring 3197 square feet (297 square meters) include a conference center. This family-friendly hotel also offers a terrace, barbecue grills, and an arcade/game room. Complimentary covered valet parking is available on site, along with a car charging station.

Gem Park Ooty has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Gem Park Ooty has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 700 for adults and INR 400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Games
  • Gym
  • Playground
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (3,197 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height bed
  • Low-height counter and sink
  • Low-height view port in door
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-cm LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: INR 2500
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: INR 2500

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1800.00 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2750.00
  • Christmas Eve (24 December) Gala Dinner per child: INR 1500.00 (from 7 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 4000.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 2500.00 (from 7 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 700 for adults and INR 400 for children
  • Early check-in fee: INR 2500 (subject to availability)
  • Late check-out fee: INR 2500 (subject to availability)
  • Rollaway bed fee: INR 1800.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Gem Hotel Ooty Park
Gem Park Ooty
Gem Park-Ooty India
Holiday Inn Gem Park-Ooty Hotel Ootacamund
Holiday Inn Ootacamund
Ootacamund Holiday Inn
Gem Park Ooty Hotel
Gem Park Ooty Hotel
Gem Park Ooty Ootacamund
Gem Park Ooty Hotel Ootacamund

Gem Park Ooty Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 51 reviews" "
Rating 8 - Good. 23 out of 51 reviews" "
Rating 6 - Okay. 9 out of 51 reviews" "
Rating 4 - Poor. 9 out of 51 reviews" "
Rating 2 - Terrible. 0 out of 51 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Poorvi

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was hospitable but dining was not upto the mark. Food is extremely overpriced and is very average in taste. However, location of the property is very convinient.
Stayed 2 nights in Apr 2024

6/10 Okay

Jeyaseelan, Minneapolis

Stayed 3 nights in May 2023

10/10 Excellent

Pratap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hill top hotel with a good view
Lovely hill top hotel with a good view of Ooty. Good food and pleasant service. Close to Botanical gardens and the lake. Can get a glimpse of sunset. Walking distance to local shops and restaurants. Needs some updating. The water pump is noisy and could hear it in the rooms.
Stayed 1 night in Feb 2023

10/10 Excellent

Deirdre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff-friendly and helpful!
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

raveendran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Akshay, Delhi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location. Beautiful hotel. Good food. Swimming pool broken. Park not maintained long grass not cut properly. House keeping can be improved.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in ooty
Pleasant stay, service was good, able to check in early, room service food wasn’t the best so we ordered takeaway.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel has beautifully landscaped gardens, lovely rooms with a scenic view over hills and a very good breakfast. All of the staff were extremely helpful and attentive from the personalized check in experience to the bar staff and breakfast staff for whom nothing was too much trouble. My one small negative comment would be the cleanliness of the room. The duvet cover and pillowcases had marks and stains on them and the louvred wardrobe doors had thick dust on them. This aside we had a lovely stay.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Ivan

Liked: Cleanliness, staff & service
Older property but OK.
This is an older property which has been somewhat refurbished. The free breakfast was good. The Wi-Fi is very unreliable. Overall, service was good. I will probably stay here again.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place staff friendly and bent over backwards to help. Amazing omelette for breakfast
Stayed 3 nights in Oct 2018

4/10 Poor

Nithya, Overseas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Can be improved. See below
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheers
Excellent.
Stayed 1 night in Mar 2018

8/10 Good

Franky, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
It was a pleasant homely experience for my family

8/10 Good

vishnu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with beautiful gradens.
What I loved about this hotel is it's location and service. It's located at a high altitude region with amazing views of the town below. Service was excellent. Hotel staff was friendly and answered your calls promptly. The food was pretty decent though dinner could be better with more variety. Gardens are well maintained and beautiful. The bar is quite expensive. Also, there were very few options to chose from. But the ambience and service was pretty good. But there were a few niggles as well. When I checked in there were no towels in the room. There were no tooth brush kits provided either. Had to call the house keeping for these items. Also, there was no wifi. Nevertheless the overall experience was just fantastic!.

4/10 Poor

Amol Gadre, Coimbatore

Disliked: Cleanliness, property conditions & facilities
Good location wasted by incompetent staff
Poor housekeeping and maintenance. Electrical fittings were unsafe, unclean beds and coffee maker, muddy water in bathroom. Maintenance and housekeeping required repeated reminders for service........................

10/10 Excellent

Raphael, Bangalore

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel with a view!
Everything was perfect such as the location of the hotel, the infrastructure and the great breakfast. All at a very affordable price. There were a few things which could have been taken care by the staff such as our request for an additional room heater as the one present inside the room was insufficient. 24/7 bar needs to be open, my friend was completely disappointed when we got to know that the bar was closed after 11:00PM and it was very cold and in need of liquid to heat up. Apart from these, everything else was perfect and would love to visit again.

8/10 Good

Rohit, S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On holiday in ooty with family
Excellent ambience, neat rooms,friendly staff,very wide buffet breakfast spread to cater to all taste,good Chinese and multicuisine restaurant -You need to have your own vehicle. Good parking facilities

8/10 Good

Nitin

Liked: Staff & service
Amazing private space. The bar is costly but the ambience is too good to ignore. The staff is friendly and prompt. I would certainly visit again.

4/10 Poor

Nikhil

Disliked: Staff & service, property conditions & facilities, room comfort
I do not recommend this hotel.
This hotel must have been a great hotel in distant past. I do not recommend to stay in this hotel for current era.

4/10 Poor

Verified traveler

Disliked: Cleanliness
Nice Scenic Hotel location but low quality..
We stayed here for couple of days on 2nd and 3rd June 2016. Overall, the hotel is at a beautiful location ( 5 Star) but we got filthy bathrooms (221 and 210) which smells so bad.. Its terrible they tried to fix it but couldn't. The travel person, Francis, was very helpful who made it easier for us.. The staff was helpful but the quality of the stay don't match to the price..

10/10 Excellent

Babu, Chennai

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect hotel for a Break
We had to stay 3 days in ooty in Gem Park . Overall experience was good and Pleasing atmosphere.

8/10 Good

SHASHI, KOLKATA

Liked: Cleanliness, staff & service, room comfort
BEST FOR RELAX
IT WAS GOOD ENVIRONMENT AND OUTDOOR IS EXCELLENT .FOOD SHOULD BE IMPROVED AS WE HAD DINNER WHICH COULD HAVE BEEN MORE DELICIOUS.THE SPREAD WAS INADEQUATE.

8/10 Good

I, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleased with our stay at Gem Park in Ooty. Very nice, spacious and clean room with spectacular view and friendly staff.