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Port Stephens Koala Sanctuary

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Port Stephens Koala Sanctuary

Exterior
BBQ/picnic area
View from room
Deluxe Glamping Tent | Iron/ironing board
Property grounds

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Barbecue grill
  • Laundry
  • Outdoor Space
  • Air conditioning

Explore the area

Map
562 Gan Gan Road, One Mile, NSW, 2316
  • Tomaree National Park
    2 min walk
  • Samurai Beach
    11 min walk
  • One Mile Beach Reserve
    18 min walk
  • Newcastle, NSW (NTL-Williamtown)
    24 min drive

Room options

View all photos for One Bedroom Suite Plus

One Bedroom Suite Plus | Iron/ironing board

One Bedroom Suite Plus

  • 215 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for Superior Glamping Tent

Superior Glamping Tent | Iron/ironing board

Superior Glamping Tent

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Trundle Bed

Studio Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Glamping Tent

Deluxe Glamping Tent | Iron/ironing board

Deluxe Glamping Tent

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Accessible Superior Tent

Accessible Superior Tent | Iron/ironing board

Accessible Superior Tent

  • Studio
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for 1 Bedroom Suite

1 Bedroom Suite | Iron/ironing board

1 Bedroom Suite

  • 215 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for Studio Room Plus

Studio Room Plus | Iron/ironing board

Studio Room Plus

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for 1 Bedroom Suite (with Bathtub)

1 Bedroom Suite (with Bathtub) | Iron/ironing board

1 Bedroom Suite (with Bathtub)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Trundle Bed

About this property

Port Stephens Koala Sanctuary

One Mile campground with coffee shop/cafe
Along with an outdoor pool, this campground has a coffee shop/cafe and a spa tub. Self parking is free. Other amenities include laundry facilities, free newspapers, and tour/ticket assistance. All 40 accommodations provide conveniences like refrigerators and microwaves, plus coffee makers and flat-screen TVs. Other amenities available to guests include electric kettles, ceiling fans, and hair dryers. Housekeeping is available once per stay.
Port Stephens Koala Sanctuary offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Guests can make use of the in-room refrigerators and microwaves. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

An outdoor pool and a spa tub are on site.
The campground offers a coffee shop/cafe. Port Stephens Koala Sanctuary features an outdoor pool and a spa tub. This One Mile campground also offers barbecue grills, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.
Fat Possum Cafe - Onsite café.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Spa tub

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • Fat Possum Cafe

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • A coffee shop/cafe

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Services and conveniences

  • Free newspapers in lobby
  • Housekeeping (once per stay)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 PM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval, private entrance

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Port Stephens Treescape Motel One Mile
Port Stephens Treescape Motel
Port Stephens Treescape One Mile
Port Stephens Treescape
Port Stephens Treescape Campground One Mile
Port Stephens Treescape Campground
Port Stephens Treescape Campsite One Mile
Port Stephens Treescape Campsite
Stephens Treescape Campsite
Port Stephens Treescape
Port Stephens Koala Sanctury
Port Stephens Koala Sanctuary Campsite
Port Stephens Koala Sanctuary One Mile
Port Stephens Koala Sanctuary Campsite One Mile

Port Stephens Koala Sanctuary Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 118 out of 178 reviews" "
Rating 8 - Good. 48 out of 178 reviews" "
Rating 6 - Okay. 10 out of 178 reviews" "
Rating 4 - Poor. 2 out of 178 reviews" "
Rating 2 - Terrible. 0 out of 178 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Natalia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly ,professional and lovely staff, clean and warm room and great opportunity to know more about koalas❤️
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Such an incredible experience for our family of four! The level of compassion, expertise and professionalism surrounding the care of the koalas is most impressive. The onsite facilities clean and very well equipped. Do not miss out on this memorable experience!
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Very friendly staff, comfortable room, great infrastructure rescuing and caring for Koalas
Stayed 2 nights in Feb 2024

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Feb 2024

10/10 Excellent

Brittany

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Tane

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Jacky

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, I can't find any faults with this place. Communication was excellent from booking to the end of my stay. The staff is exceptionally friendly, and the place is meticulously clean and tidy. The sanctuary is thoughtfully designed and efficiently run. There's a wonderful sense of satisfaction knowing that your stay contributes to funding and sustaining the Koala Hospital.

10/10 Excellent

Rosy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer service. All the staff went out of their way to making sure we enjoyed our stay. Ali was fantastic. Everyone seemed very happy about what they do.
Stayed 3 nights in Nov 2023

10/10 Excellent

Karen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant work undertaken at the koala sanctuary. Absolutely captured our hearts; we cannot wait to go back. We loved every minute of our stay
Stayed 2 nights in Nov 2023

8/10 Good

Janice

Liked: Cleanliness, property conditions & facilities
It was lovely and quiet. The staff were very nice and helpful. Everything was perfect. The grouting between the floor tiles in our bathroom needed to be redone, it looked a bit mouldy. We couldn’t connect to the wifi from our room. The koalas were gorgeous. I would definitely recommend staying here and will be going back!
Stayed 3 nights in Nov 2023

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, room comfort
Simply blissful
Wonderful stay. Brilliant service, spacious, updated and well equipped rooms, and of course, the koalas!
Stayed 3 nights in Oct 2023

8/10 Good

Ashlee

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Comfortable accommodation. Great guided tour of the koala sanctuary.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Quick family getaway
Fantastic stay. The staff are all warm and welcoming. Sam, our guide for the koala tour was knowledgable, informative and passionate.
Stayed 1 night in Sep 2023

10/10 Excellent

Karwei

Stayed 2 nights in Jul 2023

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They contacted me prior to our stay to make any additional arrangements. Clean tidy excellent rooms. Great access to the sanctuary.
Stayed 1 night in Aug 2022

8/10 Good

JUNE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
UNFORTUNATELY IT RAINED AND WAS VERY WINDY DDURING OUR STAY BUT ACCOM MODATION WAS VERY COMFORTABLE AND STAFF WERE VERY ATTENTIVE. WE HOPE TO RETURN WHEN WEATHER IS MORE KINDER.
Stayed 2 nights in Jun 2022

10/10 Excellent

Vivek

Traveled with partner
Liked: Cleanliness, amenities
Good place to stay
Stayed 2 nights in May 2022

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, room comfort
Great family stay
Amazing little family stay. Very spacious and great for a quiet getaway. Amazing to have the morning koala tour and then relax in the spa in the afternoon.
Stayed 2 nights in May 2022

10/10 Excellent

Mary-Anne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Mary-Anne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Could not recommend this stay enough. I attended with my grandmother and 2 young children (under 2). There was more than enough room for us all in the 1 Bedroom Deluxe. The grounds that the accomodation is on, are breaktakingly beautiful and staff were very welcoming snd attentive to our needs throughout our stay. This is an absolute MUST visit, if you are in the area.
Stayed 1 night in Apr 2022

10/10 Excellent

Dmitri

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Belinda Di

Liked: Cleanliness
Stayed 2 nights in Apr 2022

10/10 Excellent

Boguslaw

Stayed 2 nights in Mar 2022