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New Victorian Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Victorian Inn & Suites

Front of property - evening/night
Front of property
Premium bedding, desk, blackout drapes, iron/ironing board
Free daily buffet breakfast
Reception

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
10728 L St, Omaha, NE, 68127
  • The Amazing Pizza Machine
    5 min drive
  • Ralston Arena
    6 min drive
  • Westroads Mall
    7 min drive
  • Omaha, NE (MIQ-Millard)
    6 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Exterior

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includes taxes & fees
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About this property

New Victorian Inn & Suites

Hotel in South Central Omaha
Coffee/tea in a common area, a 24-hour front desk, and a computer station are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an arcade/game room, a TV in a common area, and ATM/banking services are onsite. Housekeeping is available on request.
New Victorian Inn & Suites offers 129 accommodations with complimentary newspapers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary.

New Victorian Inn & Suites has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 17 years old are not allowed in the swimming pool, and guests under 17 years old are only allowed in the swimming pool with adult supervision

Property is also known as

New Victorian Inn Omaha
New Victorian Omaha
Victorian Inn
Victorian New
New Victorian Inn
New Victorian
New Victorian & Suites Omaha
New Victorian Inn & Suites Hotel
New Victorian Inn & Suites Omaha
New Victorian Inn & Suites Hotel Omaha

New Victorian Inn & Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 232 out of 1001 reviews" "
Rating 8 - Good. 217 out of 1001 reviews" "
Rating 6 - Okay. 178 out of 1001 reviews" "
Rating 4 - Poor. 144 out of 1001 reviews" "
Rating 2 - Terrible. 230 out of 1001 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

James F

Traveled with family
Disliked: Cleanliness, amenities
Mold on tub and shower curtain, floors were dirty no hand towels and only one wash cloth.
Stayed 1 night in Sep 2024

2/10 Terrible

Matilde

Stayed 1 night in Sep 2024

2/10 Terrible

Alen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, outdated. AC didnt work, sheets were dirty and i didn't even use the pillows.
Stayed 1 night in Sep 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good staff
Stayed 2 nights in Aug 2024

8/10 Good

Claire

Traveled with family and small children
Liked: Cleanliness, staff & service
Nice enough place to stay for cheap. Disappointed the pool was closed in the heat of summer. Grateful to have a place to stay that was clean and bug-free!
Stayed 3 nights in Aug 2024

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Staff & service
Bugs in room and hallway, no telephone, alarm clock or toilet paper holder on room. Few if any hangers. Comfy bed snd plenty pillows. Breakfast OK
Stayed 1 night in Sep 2024

2/10 Terrible

Marrque

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

michael

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and bathroom toilet seat was real loose and dirty. They had no room service so we had to go ask for towels nightly.the person at counter wasn’t nice. Looked like I was interrupting his down time . Always got upset when I asked for towels. He would go in the room and just grab a bunch of towels unfolded and more or lest threw them to me!!! No good service
Stayed 6 nights in Aug 2024

4/10 Poor

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Kevin

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two adjoining rooms. They were not supplied properly with towels or soap. None of the USB ports worked. One of the beds. They were stains on the sheets so we had them change them which they did immediately. Later that night, one of the rooms was leaking over the toilet. Called l downstairs and someone someone came up, said that the toilet above us leaks. We asked them to clean it up and they said tomorrow. I grabbed some towels threw on the floor and wiped the toilet seat off because it was soaking wet. The guy was never apologetic and didn’t want to do anything. The next day we were out and about and called and told him about it and said someone would be there to clean it up. When we got back to the motel no one ever showed up. It was already too late for us to check out. I never did bring the extra towels or soap. There was mildew in the bathtubs. There was soda sprayed on the headboards that had dried up and there was never wiped off. I will never stay at this hotel again and I will most definitely let everyone know. Out of all the years that I’ve gone through Hotels.com I have never had such a horrible experience that I have here. I hope somebody looks at this and gets this straightened out as it was the worst experience I’ve ever dealt with.
Stayed 2 nights in Aug 2024

8/10 Good

Stephanie

Stayed 1 night in Jul 2024

10/10 Excellent

Filip

Stayed 1 night in Aug 2024

2/10 Terrible

Filip

How mighty have fallen
Stayed 1 night in Sep 2024

10/10 Excellent

francisco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Justin

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Not my favorite place to stay
The desk clerk was professional. He answered all questions. He was there when we arrived and still there when we left at 8:45 am. The hallway was outdated and looked like it needed a some TLC. The room had enough towels for 2. There were four of us. No hand soap. You have to use the liquid body soap hung on the shower wall. Beds were hard. Lights in room were only next to bed. Outside of the dead bug on the bathroom floor it was clean. The breakfast provided consisted of coffee, milk, only sweetened cereals, waffles, bagels and cream cheese, biscuits and gravy. All carbs. No juice, fresh fruit or eggs. I paid more for the room than usual thinking it would be a little better breakfast. All in all it's a place to sleep and have a sub par breakfast before continuing on your journey.
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Curt

Cheap but roach friendly
They checked me into an already booked room first. The room I stayed in was clean but I did happen to find roaches in the bathroom.
Stayed 1 night in Aug 2024

10/10 Excellent

Quinetta

Stayed 1 night in Aug 2024

4/10 Poor

Otto

Liked: Cleanliness
Disliked: Staff & service
We asked someone who was cleaning rooms if we could get some clean towels and he said we'd have to go to the front desk to get them as he's got a cart full. Breakfast really wasn't much choice. Only fruit loops, waffles and cold biscuts and cold gravy.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mohamed

Disliked: Amenities, property conditions & facilities
I booked 2 hotels guy said I will get a refund for one witch I never did and poor service there was bed bugs in hotel
Stayed 1 night in Aug 2024

8/10 Good

William

Stayed 1 night in May 2024

2/10 Terrible

CHARLES, SCHAUMBURG

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Arrived close to midnight and checked in a room on 3rd floor. Opened door, immediately a sticky smell came. We went back to front desk and asked to switch to different room. Again the 2nd room has strange smell, though not as uncomfortable as first one. Check the wall, many spots of mold were detected. We decide to not check in, asked for refund at front desk, cancellation/refund was given without issue, that was probably the best I can say about this hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Terri

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The description for the room should've been listed as disgusting.
Stayed 1 night in Aug 2024