New Victorian Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Victorian Inn & Suites

Front of property - evening/night
Premium bedding, desk, blackout drapes, iron/ironing board
Check-in/check-out kiosk
Premium bedding, desk, blackout drapes, iron/ironing board
Free daily buffet breakfast

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
10728 L St, Omaha, NE, 68127
  • The Amazing Pizza Machine
    5 min drive
  • Ralston Arena
    6 min drive
  • Westroads Mall
    7 min drive
  • Omaha, NE (MIQ-Millard)
    6 min drive

Room options

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

New Victorian Inn & Suites

Hotel in South Central Omaha
Coffee/tea in a common area, a 24-hour front desk, and a computer station are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an arcade/game room, a TV in a common area, and ATM/banking services are onsite. Housekeeping is available on request.
New Victorian Inn & Suites offers 129 accommodations with complimentary newspapers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary.

New Victorian Inn & Suites has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 17 years old are not allowed in the swimming pool, and guests under 17 years old are only allowed in the swimming pool with adult supervision

Property is also known as

New Victorian Inn Omaha
New Victorian Omaha
Victorian Inn
Victorian New
New Victorian Inn
New Victorian
New Victorian & Suites Omaha
New Victorian Inn & Suites Hotel
New Victorian Inn & Suites Omaha
New Victorian Inn & Suites Hotel Omaha

New Victorian Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 259 out of 1072 reviews" "
Rating 8 - Good. 241 out of 1072 reviews" "
Rating 6 - Okay. 194 out of 1072 reviews" "
Rating 4 - Poor. 147 out of 1072 reviews" "
Rating 2 - Terrible. 231 out of 1072 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Otto

Liked: Cleanliness
Disliked: Staff & service
We asked someone who was cleaning rooms if we could get some clean towels and he said we'd have to go to the front desk to get them as he's got a cart full. Breakfast really wasn't much choice. Only fruit loops, waffles and cold biscuts and cold gravy.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mohamed

Disliked: Amenities, property conditions & facilities
I booked 2 hotels guy said I will get a refund for one witch I never did and poor service there was bed bugs in hotel
Stayed 1 night in Aug 2024

8/10 Good

William

Stayed 1 night in May 2024

2/10 Terrible

CHARLES, SCHAUMBURG

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Arrived close to midnight and checked in a room on 3rd floor. Opened door, immediately a sticky smell came. We went back to front desk and asked to switch to different room. Again the 2nd room has strange smell, though not as uncomfortable as first one. Check the wall, many spots of mold were detected. We decide to not check in, asked for refund at front desk, cancellation/refund was given without issue, that was probably the best I can say about this hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Terri

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The description for the room should've been listed as disgusting.
Stayed 1 night in Aug 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good Value
Good place for the money, but limited amenities. Noisy AC needs maintenance or replacement. Staff was friendly and everything fairly clean but run down. Perfect for an overnight stay, but wouldn't recommend for an extended stay.
Stayed 1 night in Aug 2024

2/10 Terrible

sabrina l.

Disliked: Cleanliness, staff & service, property conditions & facilities
The service was terrible. Couldnt understand him. No help at all. We walked in our room and it had a VERY strong musty smell. The beds were dirty. No toilet paper holder. Closet was just a rack that was only held by one screw on one side. Everything was digusting. We walked back downstairs to tell him to cancel becasue it was sooooooo bad. No help once again. I dont know how they pass inspections.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Shea

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to sleep and we got there around 1245am and we got the key to the room and entered the room and it wa smelly and the AC did not work and literally bugs on the walls and carpet. I’m easy to please bug bugs are insane. Complained gave us a second room AC not working and dirty room like someone has been in there. Third room AC worked but bugs on walls and floor. Slept with out clothes on and above the sheets. Will never stay there again.
Stayed 1 night in Jul 2024

2/10 Terrible

Melody

Nasty, never stay there again
Stayed 2 nights in Aug 2024

2/10 Terrible

Melody

Disliked: Cleanliness, staff & service, property conditions & facilities
The elevators didn’t work half the time I’m in a wheelchair so I can’t go up and down the stairs there was cockroaches. It was nasty gross never went. I’ll stay there again.
Stayed 5 nights in Aug 2024

2/10 Terrible

FLOR

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Sarah

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Disgusted! The room had roaches, had to ask yo be moved! Ill never stay here again!!!
Stayed 1 night in Aug 2024

2/10 Terrible

LARRY

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The shower was filthy. The carpets needed a carpet cleaning (the carpet was very sticky in several places, like maybe pop had been spilled on it). The free breakfast was a joke, the sausage gravy was like wallpaper paste. There were no fruits, eggs, dry cereal or juices. Hallway carpets were very stained.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian, Clear Lake

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got in late and left early, but it was a great experience.
Stayed 1 night in Aug 2024

2/10 Terrible

Jubril

Disliked: Cleanliness, staff & service, property conditions & facilities
I need my money back. There was roaches in the rooms.
Stayed 1 night in Aug 2024

6/10 Okay

Voice

Traveled with partner
Disliked: Amenities
convenient location, price was right, but the disinfectant they use smells odd. And the bed was hard. Good for an overnight but that’s about it.
Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting to the Core
This property must be the dirtiest place I have ever stayed in. Not only that but the air conditioner had a belt loose so made loud sounds every 15 -20 min very loud which woke me each time! The place stunk like horrible food
Stayed 1 night in Aug 2024

2/10 Terrible

Elizabeth

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Kirsten

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was a very kind gentlemen who tried to make our stay better because our first room was humid and terribly hot. Then they moved us and there was roaches in the room we did not stay after we saw that.
Stayed 1 night in Aug 2024