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New Victorian Inn & Suites

2.5 star property

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Photo gallery for New Victorian Inn & Suites

Front of property - evening/night
Front of property
Elevator
Free daily buffet breakfast
Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

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10728 L St, Omaha, NE, 68127
  • Ralston Arena
    ‪6 min drive‬
  • University of Nebraska-Omaha
    ‪11 min drive‬
  • Henry Doorly Zoo and Aquarium
    ‪12 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Jetted Tub

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

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About this property

New Victorian Inn & Suites

Hotel in South Central Omaha
Coffee/tea in a common area, a 24-hour front desk, and a computer station are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an arcade/game room, a TV in a common area, and ATM/banking services are onsite. Housekeeping is available on request.
New Victorian Inn & Suites offers 129 accommodations with complimentary newspapers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include separate bathtubs and showers with jetted bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary.

New Victorian Inn & Suites has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 17 years old are not allowed in the swimming pool, and guests under 17 years old are only allowed in the swimming pool with adult supervision

Property is also known as

New Victorian Inn Omaha
New Victorian Omaha
Victorian Inn
Victorian New
New Victorian Inn
New Victorian
New Victorian & Suites Omaha
New Victorian Inn & Suites Hotel
New Victorian Inn & Suites Omaha
New Victorian Inn & Suites Hotel Omaha

New Victorian Inn & Suites Reviews

Reviews

5.8
Rating 10 - Excellent. 201 out of 1000 reviews
Rating 8 - Good. 186 out of 1000 reviews
Rating 6 - Okay. 181 out of 1000 reviews
Rating 4 - Poor. 155 out of 1000 reviews
Rating 2 - Terrible. 277 out of 1000 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Terry

Traveled with family
Stayed 2 nights in May 2025

4/10 Poor

Frances

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ghetto a$$ hotel

The room was not clean. I had to take Lysol wipes to clean the tables and the shower. The shower water had no pressure to wash my hair or body. It looked like there were some drug deals going on in the parking lot.
Stayed 1 night in May 2025

6/10 Okay

Linda

Liked: Staff & service
Stayed 1 night in May 2025

6/10 Okay

Pedro

Traveled with family
Disliked: Cleanliness, staff & service
During check in, the two bed room we reserved wasn’t available. This wasn’t a huge deal for us but when I entered the room the bed and room were still dirty an hour after check in started (4:00pm). So poor organization and slow cleaning. They moved me again to another room on another floor (4th floor) now with a smaller single bed. New room was ok on cleanliness. The AC in this room was loud and didn’t help cool the room on mild 70F days so I imagine it is worse in the middle of summer. Breakfast options were bagels, one type of cereal although there were 3 dispencers (2 were left empty), a waffle maker (best option here), stale biscuits and cold gravy, then the worst tasting powdered eggs I have had at a hotel. Breakfast was not fully available at 6:00am when it was advertised. Overall, it gets the job done. If you are out of the room most of the day then this isn’t a terrible option for the price but you won’t be getting amenities that would be available at a pricier place. Not the worst place I have stayed at but you get what you pay for too
Stayed 1 night in May 2025

2/10 Terrible

Orval

Stayed 1 night in May 2025

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wouldn’t recommend. Not worth the money you save

Very outdated and poorly maintained. The photos are not accurate. Looks like the photos were taken when it first opened. The shower/bathroom had major water damage. Limited amenities. The bed was uncomfortable, the floor was uneven and wavy, the television was broken and leaned against a wall on top of the dresser. Two tiny pillows provided for a king size bed. I stayed in the room as little as I possibly could. The whole place smelled like old food and the elevator barely ran. One of the two elevators was completely inoperable. People at the front desk were not friendly and appeared extremely disinterested in their clientele. Appeared that those who owned the hotel all lived in the hotel and occupy lots of the room. Multiple times walking in there were drug addicts hanging around and in the entry to the property. It appears they were allowed to just stay in and around the property.
Stayed 3 nights in May 2025

2/10 Terrible

Cody

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid like the plague

was a horrible checkin process. I bought two queen bed room. checked in the person didn’t speak english at all. get to the room and it a one bed king. go back to lobby and wait another 20 minutes. moves us to a room with two full beds. again not what I paid for. went back down and just said we’d take the king again. get into room and air doesn’t work. go back to lobby again and this time he says you come. only you. shows me the room with two queen beds. i’m like you’ve had one for an hour now trying to check in and the room with two queens was here and available this whole time. side bar. asking my child to stay in the lobby while he took me to another location. at this point it’s after 1 am. ? red flags for trafficking here! I said there is no way i’m leaving a minor unattended in your establishment . was quite sketchy.
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Bridget

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible experience.

The place smelled horrible. There were holes in the wall and cigarette ashes in the bathroom. The heater/air conditioner did not work. We left early and didnt even stay our second night.
Stayed 2 nights in May 2025

2/10 Terrible

Sharon M

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, the hotel was booked! No vacancies! But l was charged even though l didn't stay!The property was surrounded by homeless people and was dirty
Stayed 1 night in May 2025

2/10 Terrible

Steven Ryan, Belle Fourche

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our reservation was for two queen beds, there were none of those rooms available. The lobby was dirty and the area in the vicinity was very sketchy. Expedia granted a refund after the hotel would not take their call.
Stayed 2 nights in May 2025

4/10 Poor

Tashirah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first got there I was told that there wasn’t a room even though my card was charged and I successfully booked through Expedia. I then was told they have one available which only has one bed when I paid for two. While waiting for my keys at the front a lady who looked to be on some sort of substance started yelling and being belligerent stating some guy tried to kill her .after getting my key I hurried to my room with my son . Upon me leaving the next day as I was trying to check out there was a lady at the front desk crying because they too took her money and told her there were no rooms and she had her two kids with her .She said that her home had just caught on fire the day before . I felt so bad for her . Never again.
Stayed 1 night in May 2025

10/10 Excellent

Erinne

Stayed 1 night in May 2025

6/10 Okay

Alfred

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Needs a little attention to repairs. Breakfast was not up to par.
Stayed 3 nights in May 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrifying

The room was absolutely gross. The bathroom had mold. The toilet seat was broken. The floors were very dirty. It was nothing how it was advertised online. There were people outside the hall smoking weed, there were people sitting by my car smoking weed. It was loud all night. The TV did not work. No one was at the desk to reach . It was actually horrifying, I am a disabled single woman who was traveling alone and I did not feel safe at all.
Stayed 1 night in May 2025

10/10 Excellent

Ace

Stayed 1 night in May 2025

2/10 Terrible

Lloyd

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t do room service . Facility poorly maintained. Do not stay here unless no other choice. My mistake I didn’t check prior reviews
Stayed 3 nights in May 2025

4/10 Poor

Chrystal

Stayed 3 nights in May 2025

4/10 Poor

Kate

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross

Checking in the guy working did not seem thrilled to be there and hard to understand. Got to my room and it didn't look very clean. Found crap innthe sink, hair on the floor in the bathroom, and toliet paper in the toliet. Looked like they forgot to clean it. Got moved to a different room. Getting off the elevator it smelt like dog pee in the hallway. Got to my room and light switches didn't work. Toliets didn't want to flush without holding the handle down. Pubic hair in the shower, nail polish or something was spilt on the floor and just looked gross. The metal shelf in the room was coming off the wall. The beds were so hard. Breakfast was sparse. The toaster didnt even work.
Stayed 3 nights in May 2025

2/10 Terrible

Juan

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower not working, hotel so old elevator not working, so dirty tv not working feels creepy not recommended bad service!!
Stayed 1 night in May 2025

2/10 Terrible

LeAnn

Business traveler, Traveled with partner
Disliked: Amenities
The photos online must be from a different hotel. It was dirty, walls are paper thin, lights didn’t work, elevator didn’t work, breakfast was a joke, bars to hold the toilet were missing and towel bars were no where to be found. The blankets on the bed were basically just a thin sheet. Such a disgrace!
Stayed 1 night in May 2025

4/10 Poor

R

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No frills and terribly dated. Screws in bathroom door hinge were missing and loose. Floor tiles peeling up.
Stayed 1 night in May 2025

2/10 Terrible

Jill

Disliked: Property conditions & facilities
We felt unsafe and the room were dirty
Stayed 1 night in Apr 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not book here

It is a very rundown nasty hotel
Stayed 2 nights in Apr 2025

2/10 Terrible

Kayla

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful, avoid at all costs, cheap for a reason, terrifying stay. There was a graham cracker in my bed, a 6x6" hole missing in the carpet, holes in the wall filled in with toilet paper, the toilet paper roll had blood in it, the exterior doors did not work with key card, key card folders were reused, exterior doors with exit signs screwed shut, heat/ac unit did not work properly. The check in process took 20 minutes and i was the only one there, the clerk had such a thick accent I could barely understand him, he took a photocopy of my driver's license and kept writing things on it. I was very uncomfortable. I slept with my loaded gun by bed.
Stayed 1 night in Apr 2025