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Hilton Omaha

4.0 star property

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Photo gallery for Hilton Omaha

Exterior
37-inch LCD TV with digital channels, TV, pay movies
Lobby
Restaurant
Premium Suite, 1 King Bed | Private kitchen | Fridge, coffee/tea maker

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
1001 Cass St, Omaha, NE, 68102
  • CHI Health Center Omaha
    ‪6 min walk‬
  • Charles Schwab Field Omaha
    ‪6 min walk‬
  • Gene Leahy Mall
    ‪8 min walk‬
  • Omaha, NE (OMA-Eppley Field)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Family Room

  • 904 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Ballpark View)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 1 King Bed (Ballpark View)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 1 King Bed, Accessible (Hearing)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Ballpark View)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed (Ballpark View)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 2 Queen Beds, Accessible (Hearing)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Ballpark View)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Room, 2 Queen Beds (Ballpark View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Ballpark View)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 2 Queen Beds (Ballpark View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Hearing)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Hospitality Suite

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Hospitality Suite

  • 1055 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible, Bathtub (Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Accessible, Bathtub (Hearing)

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, Accessible

Presidential Suite, Accessible | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Presidential Suite, Accessible

  • 1302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible (Hearing, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Accessible (Hearing, Roll-in Shower)

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Suite, Accessible (Mobility & Hearing, Roll-in Shower)

  • 350 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Omaha Downtown - Waterpark by IHG

  • Pool
  • Hot Tub
  • Free airport shuttle
  • Pet friendly
3.8 out of 5, Good, (870)
The price is $73
per night
$86 total
includes taxes & fees
Mar 3 - Mar 4
Holiday Inn Omaha Downtown - Waterpark by IHG

About this property

Hilton Omaha

4-star hotel in Downtown Omaha
2 restaurants, an indoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Hilton Omaha offers 600 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desk chairs and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Hilton Omaha provides a hot tub, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center, meeting rooms, and limo/town car service. This Omaha hotel also offers multilingual staff, gift shops/newsstands, and concierge services. An area shuttle within 2.00 mi and a roundtrip airport shuttle at scheduled times are complimentary for guests. Parking is available onsite for a surcharge.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Hilton Omaha has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times
  • Free area shuttle up to 2 mi
  • Limo/town car service
  • Secured, covered self parking on site (USD 29 per night)
  • Secured, covered valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 15 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Covered self parking fee: USD 29.00 per night (in/out privileges)
  • Covered valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Omaha
Hilton Omaha
Omaha Hilton
Hilton Omaha Hotel Omaha
Omaha Hilton Hotel
Hilton Omaha Hotel
Hilton Omaha Hotel
Hilton Omaha Omaha
Hilton Omaha Hotel Omaha

Hilton Omaha Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 529 out of 1001 reviews
Rating 8 - Good. 206 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Darlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

JED

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean. Easy check in and out. Felt safe. Easy to get to and from chi for a concert

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
We stayed because we were going to a concert at CHI Health Center and it was so convenient!
Stayed 1 night in Nov 2024

10/10 Excellent

Macaela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean and comfortable. Staff is very attentive and friendly.
Stayed 2 nights in Nov 2024

4/10 Poor

Rachel

Traveled with family
My God what a horrible experience. They allowed late check out for the groups already there, so when the mass of people coming in for a concert got there, no rooms were ready. We waited for 3 hours to get our room, but by then we had had to do make up on the lobby floor and change clothes in the public bathroom. It was absolutely miserable.
Stayed 1 night in Nov 2024

6/10 Okay

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & convenient- Has some management issues
The rooms were nice/fine. We ate at the hotel and the food was very good- the restaurant dining area and bar were quite understaffed and took longer than normal to get food, drinks and service, but the people that were working were doing their absolute best. The lobby and bar there were very nice as well. The location is very convenient since it is right across the street from the CHI Center. Getting our room was a little frustraging. We arrived after the stated check in time and were told that our room was being cleaned and needed to be inspected and it wasn't ready, but would be 'soon', which was pretty frustraing because we had dinner reseervations and needed to get ready. Took nearly an hour for them to call us and say it was ready. The check in staff was very friendly and professional, however. We attended a concert and after the concert, the lines to the elevators were VERY long. I would have gladly used the stairs, but was told that wasn't an option for some reason. It took over 20 minutes just to get into the elevator to get to our room, which I find ridiculous since there are obviously stairs.
Stayed 1 night in Nov 2024

2/10 Terrible

Cindy

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with my experience here. I booked a room with 2 queen bed about two weeks ago but when I checked in, I was told there was no more two queen beds available. So the person at front desk said that they can upgrade me to a king sized bed with a roll away bed. Mind you I have two adults and and one child. So the roll away bed was not going to work. The person at the front desk said that there is no other room available that has two beds. But when my boyfriend went down to talk to the person at the front desk, different person from the person who checked us in, they told him, there was plenty of rooms with two beds. I was very disappointed with my stay and my experience with the check in. I stayed at other places that wasn’t even comparable to the Hilton name brand hotel, and they were better. The only thing that I liked, it was connected to Chi Health Center.
Stayed 1 night in Nov 2024

4/10 Poor

Terri

Traveled with family
Parking in the parking garage was kinda crazy and the arm thing came down on my car as I was entering, which I was stuck for at least 20 minutes because the line was so long behind me I couldn’t move and it took that long to get someone to help me. Then check in line was about an hour wait, and my online check in wouldn’t work. She said about 20 minutes and my room would be ready (that was at 4:50pm). An hour later the check in line was almost 3x’s bigger, no room ready, my girls got ready for the concert in the lobby bathroom with tons of other people. Come to find out they needed a card on file, which they never asked when I checked in. Finally at 7:15pm my room was ready. It was just exhausting and really unnecessary for it to be that crazy. But the hotel staff and everything was very nice and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony, Gillette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was friendly, extremely close to walking distance all over and experiencing the Omaha area. The skywalk to the convention center was The most rewarding aspect of our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Marrisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lots of amenities. Great access to watch basketball game. Just walked right into the stadium from the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

jamie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Excellent staff and ammenites. Close to everything.
Stayed 1 night in Nov 2024

6/10 Okay

Randall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking was horrible but it was the night of the Laney Wilson concert. Maybe developers of the website can develop a way to check in and have a room key to avoid long lines during a major event.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Lainey Wilson concert
we arrived at 330 since check in time was at 300. we live 2 hours away and planned on getting ready for the concert that was next door. when we arrived, we parked into the parking garage which the parking spaces are small for the little compact cars. Iowans usually drive trucks or SUVs so the parking spots were very small and limited. some trucks took 2 parking spots, which the trucks were so big. the check in line was so long. only 2 people at the check in counter. it was from the counter around the bar area to the lobby out to the hall to the garage area. it took 3 hours to get checked into our hotel room. Our room wasn't even ready, yet I had the mobile app for the keyless entry which was not working. we got to the room by 645 with the line for the elevators. and the concert started at 7. able to get ready within 5 minutes and took half hour to get into elevator to go down. with the rest of the guests at the hotel we had to wait in line to get into the concert. the hotel experience was horrible. was not able to enjoy especially at the price they charged. I will not spend money at another Hilton again. very disappointed with my stay there
Stayed 1 night in Nov 2024

2/10 Terrible

Crystal

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Traveled with family and small children, Traveled with group
Disliked: Property conditions & facilities
Check in took over an hour. Very long line. Wait time to get to our room after event was 45 minutes as we had to wait for elevator and stair could not be used. Sink wouldn’t drain and had giant crack in it. Convenient location and comfortable beds.
Stayed 1 night in Nov 2024

2/10 Terrible

Lauren

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Kristen

Traveled with group
Liked: Staff & service, property conditions & facilities
Great beds.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The line for check in was very long and we waited for at least 30 minutes to check in. Someone had dropped some beverages in the lobby and it was very sticky and messy and instead of cleaning it up the just put a wet floor sign out.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Super Busy from the Lainey Wilson concert
The hotel service was nice but the lines for check in were crazy! It was a conceet night but there were many issues with key cards and have rooms ready.
Stayed 1 night in Nov 2024

4/10 Poor

Don

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty shower and rooms need facelift.
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in sucked- the wait I should say to check in. appears they were not ready for the influx of people.. went for a concert. We had a used wine glass left in our room and the second queen had no fitted sheet. Other than that the room was clean, comfy and convenient for the concert and food.
Stayed 1 night in Nov 2024

10/10 Excellent

Jenna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024