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WHITE HOTEL GRAND HAKUBA

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for WHITE HOTEL GRAND HAKUBA

Exterior
Exterior
Free toiletries, hair dryer, slippers
Exterior
Deluxe Twin Room | Soundproofing, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
23370 Taira, Omachi, Nagano, 398-0001
  • Hakuba Sanosaka Ski Resort
    7 min walk
  • Hakuba Valley Ski Area
    11 min walk
  • 珈楽待
    18 min walk
  • Hakuba Station
    26 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room | Soundproofing, bed sheets

Standard Twin Room

  • 248 sq ft
  • Valley view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Soundproofing, bed sheets

Deluxe Double Room

  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room

Economy Twin Room | Soundproofing, bed sheets

Economy Twin Room

  • 226 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Soundproofing, bed sheets

Deluxe Twin Room

  • 334 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Soundproofing, bed sheets

Junior Suite

  • 484 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room

Soundproofing, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Twin Room

Soundproofing, bed sheets

Economy Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Soundproofing, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Soundproofing, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Property grounds

Holiday Inn Resort Kuroyon, an IHG Hotel

Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (98)
The price is $468
per night
$514 total
includes taxes & fees
Jan 1 - Jan 2
Holiday Inn Resort Kuroyon, an IHG Hotel

About this property

WHITE HOTEL GRAND HAKUBA

Omachi hotel close to Hakuba Valley Ski Area
A garden, free self parking, and free WiFi in public areas are available at this hotel. Other amenities include a vending machine.
WHITE HOTEL GRAND HAKUBA offers 39 air-conditioned accommodations with complimentary bottled water and slippers. Accommodations offer separate dining areas. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
WHITE HOTEL GRAND HAKUBA features a vending machine, ski storage, and a garden. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Ski passes
  • Ski storage

Family friendly

  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Outdoors

  • Garden

Accessibility

  • Hardwood flooring in room
  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Separate dining area

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are recommended to download the property's suite book mobile app before check-in

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

WHITE HOTEL GRAND HAKUBA Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

2.0/10

Amenities

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Stayed 7 nights in Feb 2024

2/10 Terrible

Vincent

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience I’ve ever dealt with. Unable to get to the hotel because the only road to the hotel was closed. Hotel customer service was out-sourced and I had to talk to someone out of Japan that did not know anything about the hotel or roads in the area. After about 2 hours of back-and-forth via emails, they finally provided a number to the actual hotel, but the language barrier was a challenge. They agreed to cancel the reservation and agreed to provide a full refund, however, spending over 2 hours with 2 young kids trying to get to the hotel was definitely not how we wanted to end our snow day. We had to look for a last minute hotel booking to ensure we had a place to stay for the night. Be careful of this hotel. Pictures can be deceiving. Customer service is out-sourced to a different county.

8/10 Good

Masayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてもよかったです
とても綺麗な部屋で気持ち良く使わせていただきました。スタッフの方々の対応もとても丁寧で有り難かったです。 冷蔵庫や電子レンジ、お皿やカラトリー類、しっかりと揃っています。コーヒー、紅茶は部屋ではなくフロントにありました。 また近くに行った際は利用したいと思います。
Stayed 1 night in May 2024