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Hotel Keisui

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Keisui

Hot springs
Japanese Western Style Room with Outdoor Bath, Non Smoking | In-room safe, bed sheets
Point of interest
Hot springs
Japanese Western Style Room with Outdoor Bath, Non Smoking | In-room safe, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Taira 2884-13, Omachi, Nagano, 398-0001
  • Omachi Onsen-kyo
    1 min walk
  • Jiigatake Ski Area
    5 min drive
  • Omachi Dam
    8 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    43 min drive

Room options

View all photos for Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking | In-room safe, bed sheets

Japanese Style Room, Non Smoking

  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Style Room with Outdoor Bath, Non Smoking

Japanese Style Room with Outdoor Bath, Non Smoking | In-room safe, bed sheets

Japanese Style Room with Outdoor Bath, Non Smoking

  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Room with Hori-gotatsu, Non Smoking

Japanese Room with Hori-gotatsu, Non Smoking | In-room safe, bed sheets

Japanese Room with Hori-gotatsu, Non Smoking

  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Western Style Room with Outdoor Bath, Non Smoking

Japanese Western Style Room with Outdoor Bath, Non Smoking | In-room safe, bed sheets

Japanese Western Style Room with Outdoor Bath, Non Smoking

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

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Property grounds

Holiday Inn Resort Kuroyon, an IHG Hotel

Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (98)
The price is $468
per night
$514 total
includes taxes & fees
Jan 1 - Jan 2
Holiday Inn Resort Kuroyon, an IHG Hotel

About this property

Hotel Keisui

3.5-star Omachi ryokan steps from Omachi Onsen-kyo
A bar/lounge, a coffee shop/cafe, and RV/bus/truck parking are available at this ryokan. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff.
Hotel Keisui offers 68 accommodations with safes and slippers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:30 AM to 9:30 AM. There are 2 indoor hot springs and 2 outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 106°F.
Hotel Keisui features hot springs. The ryokan offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hot springs ryokan also offers multilingual staff, karaoke, and room service (during limited hours). Onsite uncovered self parking is complimentary.

Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Kaiseki meal

Things to do

  • 2 indoor hot springs
  • Karaoke
  • Ski passes

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In the mountains

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 106 ºF
  • Public bath open from 5:30 AM - 9:30 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Meals are available by reservation only and cannot be requested after check-in.

Renovations and closures

The property will be renovating from November 18 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the ryokan will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to midnight
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Ryokusuitei Keisui Hotel nagano
Ryokusuitei Keisui Hotel
Ryokusuitei Keisui nagano
Ryokusuitei Keisui Inn nagano
Ryokusuitei Keisui Inn
Hotel Keisui Omachi
Keisui Omachi
Keisui
Ryokusuitei Keisui
Hotel Keisui Ryokan
Hotel Keisui Omachi
Hotel Keisui Ryokan Omachi

Hotel Keisui Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 117 reviews" "
Rating 8 - Good. 45 out of 117 reviews" "
Rating 6 - Okay. 14 out of 117 reviews" "
Rating 4 - Poor. 5 out of 117 reviews" "
Rating 2 - Terrible. 1 out of 117 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Katsumi, Tacoma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff and people were spectacular! Breakfast was traditional Japanese style food, which may or may not suit westerners. Hotel is a bit dated and it shows. Our room was clean upon arrival; however, we encountered bugs and mosquitoes inside our 3rd floor room. This didn’t particularly bother us, but it may have an impact on other guests. There’s also not a lot to do, activity wise around this hotel. I would highly recommend renting a car (prior to arriving at Keisui) or else you may suffer from boredom during the day. If you didn’t rent a car, take advantage of their daily shuttle service at 10am, which takes you to Shinano-Omachi Station. From there, you can either tour the cute city or rent an e-bike and go sightseeing.
Stayed 3 nights in Oct 2023

8/10 Good

Wing Tung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay
Stayed 1 night in Apr 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, and the staff was very friendly. My husband and I enjoyed our time there.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good good good...................
Stayed 2 nights in Dec 2019

6/10 Okay

Marti

Liked: Staff & service, amenities
Picked this hotel over the others for the outdoor onsen. But found out it is not available to guest only when in the onsen there..... Should have announced it on the description and let customers decided on whether chosing it or not.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really great with excellent service. The room is big and comfortable and the dinner is tasty.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here to do the Alpine route . Big tour group hotel. For individual travellers , email to request for hotel pickup at Omachi Onsenkyo bus stop. We booked a room with private bathtub on 5th floor . It’s hot water bath, not hotspring water. Has aircon . Front desk staffs speaks very little English , all very courteous and helpful . Room amenities basic . Onsen on ground floor has 2 indoor and 1 outdoor pool, water temp quite good but do aviod peak time with arrival of big tour groups. Kaiseki dinner in private dining room but the quality was disappointing for this price range compared to other ryokans in same category. buffet style breakfast. Hotel transport to Omachi Onsenkyo bus stop , where we bought tickets to Ogizawa by Alpico highland bus.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great Japanese hospitality. They took us up to our room. Very clean and nice hotel
Stayed 1 night in Apr 2019

8/10 Good

Melvin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Peerachati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
o
Autumn foliage color change in Omachi is fantastic. (early November). Town is quiet but a good break after Tateyama Alpine Route Tour (if you dont stay up on alpine). Open-air Onsen is nice
Stayed 1 night in Nov 2018

6/10 Okay

Yui

Disliked: Staff & service
Old fashion and not convenient
The hotel is quite old, around 10mins walk from the bus station with a few lights along the road. Didn’t understand why there was no dinner provided by the hotel at the day we stayed. When we asked the hotel staff to drive us to a restaurant at the bus station in the freezing and raining night, they seemed not willing to do that, though finally gave us a ride.
Stayed 1 night in Nov 2018

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great starting point for the Alpine Route.
We stayed here as our jumping off point for the Alpine Route. The hotel is next to a lovely river -- ask for a river view room. Our room was clean and comfortable. The public baths (separate men/women) were very relaxing with lovely garden views and the lounge had patio where we could both dangle our feet in the hot spring water. The breakfast buffet included ample choices of both western and Japanese food. The hotel staff were very helpful to forward our luggage and also drive us to the bus stop where we began the Alpine Route. We would definitely go back to this Ryokan next time in the area.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very spacious room. Free onsen and foot bath available. Dinner is served in private room and food is very good. Breakfast is buffet style with jap and western variety. Free hotel shuttle from Omachi Onsenkyo bus station.
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice, the room is spacious. The room rate during the holidays is high.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the hustle and bustle
Nice onsen hotel. Reasonably priced couple onsen room. Very nice location at the tip of the access to Tateyama Alpine route. If you are taking bus from Shin-Omachi, do check the bus timetable first as the bus timings are limited. We reached Shin-Omachi at 5.45pm and there are already no more bus servies. Overall, a pleasant stay.
Stayed 1 night in Apr 2018

10/10 Excellent

ヒロユキ

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がとても丁寧でした。
Stayed 2 nights in Sep 2024

6/10 Okay

YUMI

Traveled with family
のんびり過ごせました。可もなく不可もなく。
Stayed 1 night in Aug 2024

8/10 Good

??

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
黒部ダムに行くやり方を親切丁寧に教えて頂きました。また、お部屋に置いてあるお水がとても美味しかったです。
Stayed 1 night in Aug 2024

10/10 Excellent

KAORI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

のりこ

Stayed 1 night in Jul 2024

10/10 Excellent

KANAE

Liked: Cleanliness, staff & service, property conditions & facilities
とても良かったです。
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
贅沢な時間が過ごせた！
広々とした美しいお部屋で、ヒノキの香る露天風呂スペースも最高！ ウェルカムドリンクを飲みながら、お庭の足湯に浸かったり、コンビニまでの送迎バスも出していただけて、夕食のお買物もバッチリでした。
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夫婦2人旅
今回初めて利用させて頂きました♪ 全てに大満足です　　コスパの良さには嬉しい驚きがありました プランが朝食付きの夕食無しにしたのですが、 ホテル内に食べれる場所が無く近くにもあまり無いし、コンビニも無いので不便でした ホテルには満足なので、又次も利用したいと思います お世話になりました
Stayed 1 night in Jun 2024

10/10 Excellent

hokyun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024