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Refugio Andino

3.0 star property

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Photo gallery for Refugio Andino

Comfort Triple Room | View from room
Comfort Single Room, Mountain View | View from room
Reception
View from room
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Ollantaytambo, Ollantaytambo, Urubamba, 08676
  • Plaza de Armas
    ‪1 min walk‬
  • Inca Bridge
    ‪13 min walk‬
  • Ollantaytambo Archaeological Site
    ‪1 min drive‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪107 min drive‬

Room options

View all photos for Family Triple Room

View from room

Family Triple Room

  • Mountain view
  • 215.3 sq ft
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed

View all photos for Deluxe Suite

Free WiFi, bed sheets

Deluxe Suite

  • Mountain view
  • 215.3 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room, Mountain View

Free WiFi, bed sheets

Comfort Single Room, Mountain View

  • Mountain view
  • 193.8 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Triple Room

Free WiFi, bed sheets

Comfort Triple Room

  • Mountain view
  • 20 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Comfort Double Room, Resort View

Comfort Double Room, Resort View | Free WiFi, bed sheets

Comfort Double Room, Resort View

  • Mountain view
  • 18 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room, Mountain View

Comfort Twin Room, Mountain View | Free WiFi, bed sheets

Comfort Twin Room, Mountain View

  • Mountain view
  • 193.8 sq ft
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed

View all photos for Family Quadruple Room, Resort View

Free WiFi, bed sheets

Family Quadruple Room, Resort View

  • Mountain view
  • 25 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 Queen Bed

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About this property

Refugio Andino

3-star Ollantaytambo hotel with restaurant
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include spa services, laundry facilities, and a 24-hour front desk.
Refugio Andino offers 12 accommodations with complimentary bottled water and hair dryers. 20-inch flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Ollantaytambo hotel also offers spa services and laundry facilities.

Refugio Andino is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
JALLPA - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
JALLPA - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • JALLPA
  • JALLPA

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water

More

  • Heating

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Refugio Andino Hotel
Refugio Andino Ollantaytambo
Refugio Andino Hotel Ollantaytambo

Refugio Andino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
There is major construction in building that is connected to hotel . When we arrived , I thought hotel was gone . Booked at Refugio Andino. The hotel is called Sol Miranda Boutique Here is a picture . The man working there very nice ( once we found it ! Confusing Room nice ! Great view
Stayed 1 night in Apr 2025

4/10 Poor

Kendell

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The property was in a great area and super easy to get to. The delux room we booked had a gorgeous view of the ruins. It is a nice hotel. We had semi warm water you just had to wait a long time for it to warm up. The breakfast was very limited. It was cheese meats and buns. If there was more then on group in there during breakfast you rab out of items. We had to ask for towels multiple times. When we forst arroved we didnt have towels then werent given enough for our party. They then cleaned the room the next day and took the towels. We asked for more and were told soon. We asked 4 times and never got towels. Staff were nice but it was frustrating that we didnt have towels to shower.
Stayed 2 nights in Mar 2025

8/10 Good

Bonnie

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great value and location. We had a few hiccups but mostly circumstancial. We stayed for two nights. Our first night was terrible due to a cat being stuck inside the hallway and crying for 4 hours. When we finally got to sleep, we were woken up an hour later by the construction right outside our window. Thankfully, the manager let us change rooms a little further away from the noise, but sadly, we didn't have the energy to do much the rest of the day. Breakfast was a short window (2 hours) and had limited options, but the food was good (fresh bread, eggs, ham & cheese, cereal, coffee, and tea). This was the only hotel that didnt offer complimentary water bottles. The shower was the best hot water and pressure of our trip but the water didn't drain and futhermore, it spilled onto the bathroom floor. This happened in both our rooms. The rooms themselves were clean, but very dated. First room was deluxe and spacious, second room was standard and surprisingly, much smaller. While it also had a queen and twin size bed to sleep 3, it was hard to imagine fitting 3 adults. Also, they had the window open for the second room while cleaning, by the time we moved in, it had several flies and mosquitoes, so we spent the first hour or so, trying to get them all. The location was great, walking distance from everything, including the train station, ruins, restaurants, and main square. They kept our bags while we checked out for the day and were very accommodating all-around.

10/10 Excellent

Brianne

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
We reserved 2 rooms for 3 nights. The location of the property is right in the centre of everything! The staff, Ceasar and William were great and were able to adress all our concerns. There are some minor matters that they need to improve. 1. There were no bath/floor Mat in the bathroom. 2. There were no shower cady or even a soap cady in the shower. 3. They only have a pedestal sink, there is no room to put any or the toileries. 4. They need extra towels. We asked for fresh towels and they asked for our old towels and they washed it on that moment. We have to wait for our towels to finish in the wash before we can shower. They return it damp.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexander

Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay at Refugio Andino! So great that I actually returned to stay a second time for multiple nights. The staff were incredibly friendly and helpful. Having breakfast included was a bonus and the service each morning was always so friendly and so nice to be greeted with a warm smile. The rooms are big and bright, wifi strong, and hot water in the showers is fantastic. Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

maydat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très très bien! accueil formidable à tout point de vue je recommande cet hôtel face aux ruines tout se fait à pied !très bon restaurant aussi! choisi par hasard on a fait le bon choix ! merci encore
Stayed 1 night in Jan 2025