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Grand Mercure Beppu Bay Resort & Spa

4.0 star property

Choose dates to view prices

Photo gallery for Grand Mercure Beppu Bay Resort & Spa

Seasonal outdoor pool
In-room safe, desk, free WiFi, bed sheets
Beach/ocean view
View from room
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Laundry
  • Spa

Explore the area

Map
1825 Irie, Hiramichi, Hiji-machi, Hiji, Oita-ken, 879-1508
  • Harmony Land
    ‪8 min drive‬
  • Hells of Beppu
    ‪8 min drive‬
  • Takegawara Onsen
    ‪8 min drive‬
  • Oita (OIT)
    ‪26 min drive‬

Room options

View all photos for Superior Room, Multiple Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Superior Room, Multiple Beds, Ocean View

  • Ocean view
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

Deluxe Suite, Multiple Beds, Sea View

  • Sleeps 8
  • 4 Twin Beds

Standard Room, 3 Twin Beds, Ocean View

  • Sleeps 5
  • 3 Twin Beds

Standard Suite, 2 Twin Beds, Mountain View

  • Sleeps 9
  • 2 Twin Beds

Standard Room, Multiple Beds, Sea View

  • Sleeps 6
  • 4 Twin Beds

Standard Room, Multiple Beds, Mountain View

  • Sleeps 6
  • 4 Twin Beds

Classic Room, 2 Twin Beds, Sea View

  • Sleeps 4
  • 2 Twin Beds

Deluxe Suite, 2 Twin Beds, Sea View

  • Sleeps 12
  • 2 Twin Beds

View all photos for Standard Suite, 2 Twin Beds, Sea View (Japanese Western Style)

In-room safe, desk, free WiFi, bed sheets

Standard Suite, 2 Twin Beds, Sea View (Japanese Western Style)

  • Sleeps 9
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

In-room safe, desk, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Mountain view

  • Mountain view
  • Sleeps 8
  • 4 Twin Futons

View all photos for Standard Room, Multiple Beds, Mountain View

In-room safe, desk, free WiFi, bed sheets

Standard Room, Multiple Beds, Mountain View

  • Sleeps 6
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds, Sea View

Standard Room, 2 Twin Beds, Sea View | In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Sea View

  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

In-room safe, desk, free WiFi, bed sheets

Superior Room with 2 single beds and 2 extra beds, Mountain view

  • Mountain view
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room with 2 single beds and 1 extra bed, Mountain view

In-room safe, desk, free WiFi, bed sheets

Classic Room with 2 single beds and 1 extra bed, Mountain view

  • Mountain view
  • Sleeps 6
  • 3 Twin Beds

View all photos for Standard Room, Japanese style, 4 futon beds, Ocean/Sea view

In-room safe, desk, free WiFi, bed sheets

Standard Room, Japanese style, 4 futon beds, Ocean/Sea view

  • Ocean view
  • Sleeps 8
  • 4 Twin Futons

View all photos for Classic Room, 3 Twin Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Classic Room, 3 Twin Beds, Ocean View

  • Ocean view
  • Sleeps 6
  • 3 Twin Beds

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About this property

Grand Mercure Beppu Bay Resort & Spa

4-star Hiji hotel with restaurant
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a sauna, a seasonal outdoor pool, and laundry facilities.
Grand Mercure Beppu Bay Resort & Spa offers 289 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals) and an outdoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. There are hot springs on site.

Some rates at Grand Mercure Beppu Bay Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Grand Mercure Beppu Bay Resort & Spa features hot springs and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hot springs hotel also offers a seasonal outdoor pool, a vending machine, and gift shops/newsstands. A train station pick-up service and a train station drop-off service are complimentary for guests. Complimentary self parking is available on site, along with a car charging station.

Grand Mercure Beppu Bay Resort & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
LE SENSORIEL - This buffet restaurant serves breakfast and dinner.

All inclusive details

All-inclusive room rates at Grand Mercure Beppu Bay Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

Buffet meals, snacks, and beverages included

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 3:00 PM to 6:00 PM
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 2,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LE SENSORIEL

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Full-service spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 2000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
Pool access available from 3:00 PM to 7:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beppuwan
Beppuwan Royal
Beppuwan Royal Hiji
Beppuwan Royal Hotel
Beppuwan Royal Hotel Hiji
Beppu Wan Royal Hotel
Beppuwan Royal Hotel Japan/Oita Prefecture - Hiji-Machi
Hotel Resorts BEPPUWAN Hiji
Hotel Resorts BEPPUWAN
Resorts BEPPUWAN Hiji
Resorts BEPPUWAN
Hotel Resorts BEPPUWAN
Grand Mercure Beppu & Spa Hiji
Grand Mercure Beppu Bay Resort Spa
Grand Mercure Beppu Bay Resort & Spa Hiji
Grand Mercure Beppu Bay Resort & Spa Hotel
Grand Mercure Beppu Bay Resort & Spa Hotel Hiji

Grand Mercure Beppu Bay Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 203 out of 516 reviews
Rating 8 - Good. 188 out of 516 reviews
Rating 6 - Okay. 81 out of 516 reviews
Rating 4 - Poor. 28 out of 516 reviews
Rating 2 - Terrible. 16 out of 516 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was ok. No baby crib available. The baby area is not baby safe, my child cut her head open on one of the tables bc they have sharp edges and had to go to the emergency room. There was mold on the vents in the room and the carpets were pretty dirty.
Stayed 2 nights in Dec 2024

8/10 Good

chi hung

Stayed 2 nights in Dec 2024

10/10 Excellent

Jittinai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive
Impressive service and room conditions. Breakfast was awesome with good variety. Stunning views from room.
Stayed 3 nights in Dec 2024

10/10 Excellent

DONGGON

Stayed 1 night in Nov 2024

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

so fong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Yusaku

Stayed 1 night in Oct 2024

10/10 Excellent

Minji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

MASAFUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hiroko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

hui chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Brandon

Stayed 2 nights in Aug 2024

2/10 Terrible

Ho Yan Rica

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

KATSUHIRO

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

dongho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전망좋고 수영장과 온천도 멋져요
전망좋고 수영장과 온천도 멋져요. 그리고 1층 로비의 바에서 무료 음료, 맥주, 스낵을 먹을 수 있는 서비스가 너무 좋았습니다.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
산 뷰의 기본룸을 묶었는데, 일본에서 잘 볼 수 없는 크기의 룸이였습니다. 세명의 가족이 묶기에 부족함 없이 넓었고, 대욕장 역시 너무 좋았습니다. 이 지역에 다시간다면 재방문 의사 있습니다.
Stayed 2 nights in Aug 2024

10/10 Excellent

KIT YING

Stayed 2 nights in Jul 2024

8/10 Good

JAEGYU

Stayed 1 night in Jul 2024

8/10 Good

Man Shan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
so far so good
Stayed 4 nights in Jul 2024

4/10 Poor

WILLIAM

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property was advertised as having a nice outdoor pool. One of the first pictures is of a beautiful outdoor pool overlooking the ocean. That was the only reason we chose this hotel, but unfortunately the pool was closed. They said it was out of season... it was early July and boiling hot. It is false advertising to show a pool as the main marketing picture and then only have it be open limited times of the year. I can see if it was the middle of the winter but it was July and extremely hot out. They need to mention that the pool is not open.
Stayed 1 night in Jul 2024

10/10 Excellent

Wing man Maggie

Stayed 4 nights in Jul 2024

10/10 Excellent

Tsz ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Angelina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spa
Love the mountain views.
Stayed 2 nights in Jun 2024