8/10 Good
Michelle
Jun 2, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property you can't beat the views in the location very surprised of the four valet standing around that not one of them came over to help me with my bag and then when I walked in the lobby there was six people 2 concierge and for front desk people not one of them greeted me it felt very cold and uncomfortable to walk up to the desk to check in the girl checking me in wasn't the least bit welcoming. As I was making my way to my room a very very nice young gentleman stopped me and asked if he could help me he brought my luggage to the room he even went back to my car and got a few small things that was the highlight of my trip somebody just stopping me for no reason to get me to my room and help me made me feel welcome
The room I had was oceanfront I woke up early the next morning to the most beautiful sunset it was really peaceful to be able to sit out on the balcony with chairs and a small table none of these things would stop me from going back there but just a little surprised that their lack of customer service and making people feel welcome when you arrive
Michelle
Stayed 1 night in May 2025