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Couples Sans Souci All Inclusive

5.0 star property

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Photo gallery for Couples Sans Souci All Inclusive

Private beach, white sand, beach towels, scuba diving
View from property
Private beach, white sand, beach towels, scuba diving
Aerial view
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Bar

Explore the area

Map
Ocho Rios P O Box 103 St Ann, Ocho Rios, Saint Ann
  • Turtle Beach
    ‪11 min walk‬
  • Ocho Rios Fort
    ‪3 min drive‬
  • Dunn's River Falls
    ‪7 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪17 min drive‬

Room options

View all photos for Ocean Suite

Free toiletries, bathrobes, towels

Ocean Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Ocean Suite

Premier Ocean Suite | Premium bedding, minibar, in-room safe, iron/ironing board

Premier Ocean Suite

  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Ocean Suite

Penthouse Ocean Suite | Premium bedding, minibar, in-room safe, iron/ironing board

Penthouse Ocean Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Garden Suite

Deluxe Garden Suite | Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Garden Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Beach Front Suite

Beach Front Suite | Premium bedding, minibar, in-room safe, iron/ironing board

Beach Front Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Exterior

Sago Palm Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (122)
The price is $438
per night
$548 total
includes taxes & fees
Apr 19 - Apr 20
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About this property

Couples Sans Souci All Inclusive

5-star Ocho Rios property with 5 restaurants
Catch some rays on Couples Sans Souci All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Couples Sans Souci All Inclusive offers 150 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. This Ocho Rios property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathtubs or showers, bathrobes, and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open daily.
Couples Sans Souci All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. At Couples Sans Souci All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a swim-up bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a hot tub, a steam room, and a fitness center. Onsite self parking is complimentary.

Couples Sans Souci All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 11:00 AM.
Couples Sans Souci All Inclusive has 5 restaurants serving breakfast, lunch, and dinner.
Room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving excursions
Scuba-diving lessons
Snorkeling
Snorkeling excursions
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball
Access to golf course
Golf green fees
Transportation to golf course

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 5 restaurants
  • A bar/lounge
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Piano
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Water skiing
  • Water sports equipment
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • No elevator

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property offers transfers from Montego Bay (MBJ) airport only; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Couples Sans
Couples Sans Souci
Couples Sans Souci All Inclusive
Couples Sans Souci All Inclusive All-inclusive property
Couples Sans Souci Ocho Rios
Sans Souci Couples
Couples San Souci
Couples Sans Souci Hotel Ocho Rios
Couples Sans Souci Jamaica/Ocho Rios
Couples s Souci Inclusive inc
Couples Sans Souci All Inclusive Ocho Rios
Couples Sans Souci All Inclusive All-inclusive property

Couples Sans Souci All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 539 out of 769 reviews
Rating 8 - Good. 171 out of 769 reviews
Rating 6 - Okay. 32 out of 769 reviews
Rating 4 - Poor. 20 out of 769 reviews
Rating 2 - Terrible. 7 out of 769 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chalmar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay and the upgrades added made it even better.
Stayed 8 nights in Dec 2024

10/10 Excellent

Nagib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, service and environment. Blissful.
Stayed 6 nights in Dec 2024

10/10 Excellent

Samara, Falls Church

Traveled with partner
Excellent - a beautiful gem that I’m so glad I took a chance on! Definitely a place to go if you want something low key and quiet.
Stayed 8 nights in Dec 2024

10/10 Excellent

Khristopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property for a couples trip. Plenty of activities are included so take full advantage
Stayed 5 nights in Dec 2024

10/10 Excellent

Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lush greenery. Quiet peaceful resort with beautiful views. Room was spacious and bright and very comfortable. Staff was friendly and helpful. Lots of stairs but good for getting steps in.
Stayed 6 nights in Dec 2024

10/10 Excellent

Rania Makki

Stayed 5 nights in Dec 2024

10/10 Excellent

chanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The STAFF IS AMAZING, I think the entire crew work together cohesively and truly DEFINE THE BEST of JAMAICAN HOSPITALITY!!!! We thank you for a relaxing Christmas break and look forward to the next trip in 2025!!!!! SO BIG UP YUHSELF!!!!!
Stayed 3 nights in Dec 2024

2/10 Terrible

Marie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Nightmarish experience, with Terrible staff who created every opportunity to extort money from you, all restaurants were closed. Staff came to our room at 9 pm trying to clean a room we just set foot in. The buffet food was disgusting. Cut our trip short because I was starving, and starting to feel sick and unsafe. Stay far away from this place pick any other resort in negril
Stayed 4 nights in Dec 2024

8/10 Good

Mohamad, Dearborn Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property, beach not all that.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nadine

Liked: Cleanliness, amenities
Stayed 7 nights in Oct 2024

8/10 Good

Shyla

Stayed 3 nights in Oct 2024

10/10 Excellent

Conor Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time there.
Stayed 4 nights in Oct 2024

10/10 Excellent

joseph

Stayed 7 nights in Sep 2024

10/10 Excellent

Sonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is breathtaking. It felt like at times, you were not even on a resort but on a tranquil island in the rain forest. I never would repeat resorts but I think we would highly consider going back to this one!
Stayed 4 nights in Sep 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 4 nights in Jun 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Plan to return next year.
Stayed 3 nights in Sep 2024

10/10 Excellent

Makenzie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want everyone I love to experience a vacation at CSS! We had the best time. The staff was so kind and professional and patient. The resort was so beautiful and every inch is designed thoughtfully. We appreciated the calm and romantic vibe. Though we had a blast, it wasn't a wild party resort, which is exactly what we needed to recharge. Overall it was an A experience and we hope to make it there again!
Stayed 4 nights in Sep 2024

10/10 Excellent

Gregory and Genevieve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved love loved everything ❤️ we will definitely come back!!!.soon come Jamaica 🇯🇲 ❤️ **must try...grotto mineral bath after a long day in the hot sun on the beach ⛱️ 😎 thanks me later 😂
Stayed 6 nights in Aug 2024

6/10 Okay

Jeffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The grounds were beautiful, lots of places for photos, flowers, views, not a mega sized inclusive property, quiet with plenty to do. Had a mishap with air conditioning and sometimes the staff had slow response on requests and not aligned on late check out. Rendell was very nice at Bella Vista
Stayed 4 nights in Aug 2024

6/10 Okay

Maria, Houston

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel itself is pleasant. Older property, clearly, but renovated so it looks ok. Beach is nice, even though extremely shallow. Have nice martini bar, nice vegan & natural juice bar. I liked their coffee shop. SPA, at least part that we saw, was nice and massage therapists were quite good. However, service is terrible. The only reason I gave 2 stars is because check-in staff and tour desk/concierge were super helpful. The rest of the staff was straight terrible. No one knew restaurant hours, sending us on 10 min up and down the hill run to catch the dinner that finished 30 min before. Restaurant staff was straight up rude, even by Jamaican standards. If you look for beach/pool towels around 2-3 pm, the only response you get is "we are out of towels right now, but should have some later in the day". When? When it's dark and no one needs those towels? Food options in main restaurant, Jamaican buffet for Independence Day & room service were extremely limited and if you get to any of the meals 45 min after start, they run out of all the best options. Imagine Jamaican buffet they put for Jamaican Independence Day celebration ran our of jerk chicken 45 min after the start time. How???
Stayed 3 nights in Aug 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay beautiful resort,food was delicious staff friendly. Only issue was a lot of stairs
Stayed 7 nights in Aug 2024

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our vacation! The beach was beautiful, there was a lot to do, and the food was delicious. Very friendly and helpful staff. Only downside was the rooms got extremely humid. There was no fan in the bathroom, and the floors were always wet.
Stayed 6 nights in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing week where you could do as much or as little as you wanted.
Stayed 9 nights in Jul 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful. Very clean and well kept. The room was comfortable, well maintained and clean. The staff was excellent, everyone was friendly and ready to assist with any issues or questions you have. Every section of the resort had great staff, from the front desk to the restaurants and bars, everyone was friendly and genuinely helpful. my only drawback for this resort is the food choices. As a Jamaican resort they weren't a lot of Jamaican food choices. Food choices were limited and very repetitive.
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024