4/10 Poor
Leeanne
Traveled with family
Mar 16, 2025
Liked: Cleanliness
Disliked: Staff & service
The hotel is under room renovation and they were working on the room next to our room! When I raised it with reception I was told they needed to do it pre summer they said could move us to another room but couldn’t guarantee there was wouldn’t be works happening there too! The workers on the rooms were yelling to each other and no respect for paying guests there was no mention of renovations on the hotel site - we ended up checking out on our last night and driving home early to avoid another early morning wake up with maintenance workers yelling, drilling etc. we never heard from the gm after making our complaints about the noise
I pointed out they shouldn’t allocate guests next to rooms being worked on and maybe workers should use walkie talkies instead of yelling!
Leeanne
Stayed 3 nights in Mar 2025