A restaurant, a meeting room, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a library are onsite.
Hotel Plaza Mayor offers 21 air-conditioned accommodations with safes and hair dryers. This Ocana hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. This Ocana hotel also offers a library, a terrace, and a vending machine.
Hotel Plaza Mayor is a smoke-free property.
Hotel Plaza Mayor has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (EUR 1.20 per night)
Street parking available
Roundtrip airport shuttle (surcharge) from 10:00 AM to 10:00 PM on request
Food and drink
A restaurant
Things to do
Bicycle rentals
Library
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Meeting room
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV
Food and drink
Electric kettle
More
Air conditioning
Connecting rooms available
Mobile key entry
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Access code, front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 15 per pet, per night, plus a deposit of EUR 50 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: EUR 50 per vehicle
Nearby parking fee: EUR 1.20 per night (66 ft away)
Pet deposit: EUR 50 per night
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hotel Plaza Mayor Hotel
Hotel Plaza Mayor Ocana
Hotel Plaza Mayor Hotel Ocana
Hotel Plaza Mayor Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 17 out of 70 reviews" "
10 - Excellent
17
Rating 8 - Good. 32 out of 70 reviews" "
8 - Good
32
Rating 6 - Okay. 8 out of 70 reviews" "
6 - Okay
8
Rating 4 - Poor. 5 out of 70 reviews" "
4 - Poor
5
Rating 2 - Terrible. 8 out of 70 reviews" "
2 - Terrible
8
7.8/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
6.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
2/10 Terrible
Roxe
Jul 25, 2024
Disliked: Cleanliness, staff & service
Roxe
Stayed 5 nights in Jul 2024
8/10 Good
Oliver
Business traveler
Jun 18, 2024
Liked: Cleanliness, staff & service
The property needs sprucing up!
Oliver
Stayed 5 nights in Jun 2024
6/10 Okay
Stephen
Traveled with partner
Mar 24, 2024
I didn’t stay at the property. I intended to make a reservation for four nights at Hotel Plaza Mayor in Madrid, but mistakenly reserved for four nights at the unrelated Hotel Plaza Mayor in Toledo. I called the hotel to fix the mistake, but they refused to refund any of my four nights’ charges, and I had to pay for that as well as four nights’ stay at a different hotel in Madrid.
We cannot thank the hotel reception enough for his help when we arrived with our dog who had become very ill. He was fantastic, getting us to the local vet and making calls to the emergency clinic late at night. Superb service which we cannot recommend highly enough. Thank you !!
En general es un hotel con instalaciones normales , nada destacable como muy bueno, la puerta de la habitación bastante antigua con alguna dificultad para echar la llave , tiene un servicio para desayuno principalmente, auto servicio , hay rebanadas de pan gratis y el resto lo sacas de la máquina de vending, la cápsula de café , el aceite , jamón etc. al final te sale más caro que salir fuera a desayunar.
Muy buena ubicación por ser céntrico, y estar, entre otros, la Plaza Mayor muy cerca.
La limpieza y el personal, fabuloso.
Por decir un “pero”, el tema CHECK IN, que obligatoriamente sea a las 15h.
Por lo demás, todo OK.