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Alua Helios Bay - All Inclusive

4.0 star property

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Photo gallery for Alua Helios Bay - All Inclusive

Terrace/patio
Property video
Lobby
Exterior
5 bars/lounges, poolside bar

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking available
  • Bar
  • Breakfast available
  • All inclusive
  • Pool
$151
includes taxes & fees
Sep 24 - Sep 25

Explore the area

View in a map
Obzor, Obzor, 8250
  • Obzor Central Beach
    ‪7 min walk‬
  • Irakli beach
    ‪14 min drive‬
  • Sunny Beach
    ‪35 min drive‬
  • Bourgas (BOJ)
    ‪66 min drive‬

Room options

View all photos for Superior Double Room, Sea View (3 Adults)

Desk, soundproofing, free WiFi, bed sheets

Superior Double Room, Sea View (3 Adults)

  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Superior Double Room, Sea View (2 Adults + 2 Children)

Desk, soundproofing, free WiFi, bed sheets

Superior Double Room, Sea View (2 Adults + 2 Children)

  • 323 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Family Room, Sea View (2 Adults + 2 Children)

Desk, soundproofing, free WiFi, bed sheets

Family Room, Sea View (2 Adults + 2 Children)

  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Sea View (4 Adults)

Desk, soundproofing, free WiFi, bed sheets

Family Room, Sea View (4 Adults)

  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 2 Twin Beds

View all photos for My Favourite Club Double Superior Sea view (2 Adults + 2 children)

Desk, soundproofing, free WiFi, bed sheets

My Favourite Club Double Superior Sea view (2 Adults + 2 children)

  • 323 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Superior Double Room, Sea View (3 Adults + 1 Child)

Desk, soundproofing, free WiFi, bed sheets

Superior Double Room, Sea View (3 Adults + 1 Child)

  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Double XS Sea View (2 Adults)

Desk, soundproofing, free WiFi, bed sheets

Double XS Sea View (2 Adults)

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for My Favourite Club Double Superior Sea view (2 Adults + 1 child)

Desk, soundproofing, free WiFi, bed sheets

My Favourite Club Double Superior Sea view (2 Adults + 1 child)

  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds OR 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Sea View (3 Adults + 1 Child)

Desk, soundproofing, free WiFi, bed sheets

Family Room, Sea View (3 Adults + 1 Child)

  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 2 Twin Beds

View all photos for My Favourite Club Double Superior Sea view (3 Adults + 1 child)

Desk, soundproofing, free WiFi, bed sheets

My Favourite Club Double Superior Sea view (3 Adults + 1 child)

  • 323 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for My Favourite Club Double Superior Sea view (3 Adults)

Desk, soundproofing, free WiFi, bed sheets

My Favourite Club Double Superior Sea view (3 Adults)

  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds OR 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Park View (3 Adults + 1 Child)

Desk, soundproofing, free WiFi, bed sheets

Family Room, Park View (3 Adults + 1 Child)

  • 592 sq ft
  • Park view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room, Park View (3 Adults + 1 Child)

Desk, soundproofing, free WiFi, bed sheets

Superior Double Room, Park View (3 Adults + 1 Child)

  • 323 sq ft
  • Park view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Sea View (2 Adults + 1 Child)

Desk, soundproofing, free WiFi, bed sheets

Family Room, Sea View (2 Adults + 1 Child)

  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room, Sea View (2 Adults + 1 Child)

Desk, soundproofing, free WiFi, bed sheets

Superior Double Room, Sea View (2 Adults + 1 Child)

  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Family Room, Park View (2 Adults + 2 Children)

Desk, soundproofing, free WiFi, bed sheets

Family Room, Park View (2 Adults + 2 Children)

  • 592 sq ft
  • Park view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Double Sea View (3 Adults)

Desk, soundproofing, free WiFi, bed sheets

Double Sea View (3 Adults)

  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for My Favourite Club Double Sea View (3 Adults)

Desk, soundproofing, free WiFi, bed sheets

My Favourite Club Double Sea View (3 Adults)

  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, Park View (2 Adults + 1 Child)

Desk, soundproofing, free WiFi, bed sheets

Family Room, Park View (2 Adults + 1 Child)

  • 592 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Double (3 Adults)

Desk, soundproofing, free WiFi, bed sheets

Double (3 Adults)

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Park View (2 Adults + 2 Children)

Desk, soundproofing, free WiFi, bed sheets

Superior Double Room, Park View (2 Adults + 2 Children)

  • 323 sq ft
  • Park view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Park View (2 Adults + 1 Child)

Desk, soundproofing, free WiFi, bed sheets

Superior Double Room, Park View (2 Adults + 1 Child)

  • 323 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Park View (3 Adults)

Desk, soundproofing, free WiFi, bed sheets

Superior Double Room, Park View (3 Adults)

  • 323 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Sea View (2 Adults +1 child)

Desk, soundproofing, free WiFi, bed sheets

Double Sea View (2 Adults +1 child)

  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Double (2 Adults +1 child)

Desk, soundproofing, free WiFi, bed sheets

Double (2 Adults +1 child)

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Park View (4 Adults)

Desk, soundproofing, free WiFi, bed sheets

Family Room, Park View (4 Adults)

  • 592 sq ft
  • Park view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Beds

View all photos for My Favourite Club Double Sea View (2 Adults + 1 child)

Desk, soundproofing, free WiFi, bed sheets

My Favourite Club Double Sea View (2 Adults + 1 child)

  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

Similar properties

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AluaSun Helios Beach – All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Pet friendly
4.4 out of 5, Excellent, 5 reviews
AluaSun Helios Beach – All Inclusive

About this property

Alua Helios Bay - All Inclusive

4-star Nessebar property with indoor pool
Catch some rays at the beach or spend the day relaxing at Alua Helios Bay - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Alua Helios Bay - All Inclusive offers 318 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Alua Helios Bay - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Alua Helios Bay - All Inclusive features a full-service spa, 2 outdoor swimming pools, an indoor pool, and a sauna. Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a children's pool, a fitness center, and a terrace. Guests can use the indoor pool at a partner property. Onsite parking is available (surcharge).

Alua Helios Bay - All Inclusive is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Alua Helios Bay - All Inclusive has 4 restaurants on site.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Self parking on site (BGN 15 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: BGN 14 for adults and BGN 10 for children
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Karaoke
  • Playground
  • Sauna
  • Table tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Built in 2005
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code for dinner in the restaurants.

Renovations and closures

The property is closed between October 3 and April 28.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BGN 80 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BGN 14 for adults and BGN 10 for children
  • Self parking fee: BGN 15 per day
  • Pet fee: BGN 80 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: BGN 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Н3-9ГЗ-5Ч3-Б1

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All-inclusive property RIU Helios Bay - All Inclusive Obzor
Obzor RIU Helios Bay - All Inclusive All-inclusive property
RIU Helios Bay All Inclusive All-inclusive property Obzor
RIU Helios Bay All Inclusive All-inclusive property
RIU Helios Bay All Inclusive Obzor
RIU Helios Bay All Inclusive
All-inclusive property RIU Helios Bay - All Inclusive
RIU Helios Bay - All Inclusive Obzor
Riu Helios Inclusive Inclusive

Alua Helios Bay - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 24 reviews
Rating 8 - Good. 6 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 4 out of 24 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alexandru

Stayed 6 nights in Jun 2024

8/10 Good

Kadir

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Aile ile kalınacak bir hotel

Odalar çok temiz değil köşelerde ve balkonda örümcek ağları mevcut Yeme içme mükemmel tam bir aile hoteli
Stayed 4 nights in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Next to the sea

Had a great stay mer up with my son wife and children loved it
Stayed 5 nights in Jun 2024

10/10 Excellent

Hristo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

Great service overall! That’s our second stay, they recognise as regular customers and upgraded our room!
Stayed 8 nights in Aug 2023

10/10 Excellent

Volodymyr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the beach. Outstanding all inclusive service. Great pool area and bars. Great sea view! Poor property condition. But Great value for money!
Stayed 2 nights in Aug 2023

2/10 Terrible

Marc

Liked: Room comfort

The hotel matches it buffet, dull and tasteless.

Not a great experience. The food at the buffet in all inclusive is dull and tasteless, vegetables are always over cooked, lacks taste. They have a Chinese restaurant where you have to make reservations, total joke as they serve many things but not Chinese. Better options to eat outside. Activities in the hotel are a disgrace to people working in entertainment. At 23.30 everything shuts down, lights out. Ozbor is a small city with a few options, but mostly relying on tourism. I am astonished most people in the hotel don't understand English at all. The beach is nice, but there are better places to go Bulgaria. Never again.
Stayed 7 nights in Sep 2022

10/10 Excellent

Gunay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Hristo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2022

10/10 Excellent

Rossen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2022

10/10 Excellent

Craig

Stayed 15 nights in May 2022

10/10 Excellent

Galya Velichkova, Naples

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There friendly and professional staff made our stay unique and unforgettable!
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

Overall, great for family vacations! Spacious, clean, in good condition. Solid CV-19 measures - in the lobby and the restaurants. Good food and drink variety! However, the coffee is awful (definitely something the hotel management should think about).
Stayed 3 nights in Aug 2021

8/10 Good

Stoianka

Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good food, friendly staff.
Stayed 7 nights in Aug 2021

8/10 Good

CONSTANTINESCU

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2021

2/10 Terrible

Verified traveler

Stayed 5 nights in Jul 2020

8/10 Good

Jean

Liked: Staff & service, amenities
Na minha opiniao um hotel com poucas disponibildades de bebidas alcoolicas sem custo, por exemplo uma vodka mediana o cliente tem que pagar por ela, por ser um hotel all inclusive deixou muito a desejar. Todas as bebidas alcoólicas servidas eram de marcas muito ruim.
Stayed 5 nights in Sep 2024

6/10 Okay

Gulten

Unsere 3 Tage urerhols
Stayed 3 nights in Sep 2024

2/10 Terrible

Sevinch

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Eir fühltebbuns unsicher.
Stayed 5 nights in Aug 2024

2/10 Terrible

Yuksel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude managament staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Przemiła obsługa, czysto, pyszne jedzenie, doskonała lokalizacja!
Stayed 5 nights in Sep 2019