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Hotel Haus am See Self Check-in

2.0 star property

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Single Room, Balcony, Lake View | View from room
Exterior
Aerial view
Single Room, Lake View (attic) | Premium bedding, desk, laptop workspace, iron/ironing board
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
Obertraun 169, Obertraun, Oberösterreich, 4831
  • Hallstatt Lake
    ‪1 min walk‬
  • Hallstatt-Dachstein - Salzkammergut Cultural Landscape
    ‪7 min drive‬
  • Hallstatt Central Square
    ‪9 min drive‬

Room options

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View from property

Heritage Hotel Hallstatt

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar
4.4 out of 5, Excellent, (998)
The price is $391
per night
$436 total
includes taxes & fees
May 8 - May 9
Heritage Hotel Hallstatt

About this property

Hotel Haus am See Self Check-in

Obertraun hotel steps from Hallstatt Lake
This smoke-free hotel features self parking, express check-in, and free WiFi in public areas.
Hotel Haus am See Self Check-in offers 26 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 70-cm flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Hotel Haus am See Self Check-in features a terrace and express check-in. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. Parking is available onsite for a surcharge.

Hotel Haus am See Self Check-in is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 8:00 PM on request
  • Self parking on site (EUR 12 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 18 per person

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Dock
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-cm flat-screen TV with satellite channels

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Payment in full will be due at check-in for all fees and bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 13 and younger are not allowed at this property; All guests older than 13 are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 250 per vehicle (one-way, maximum occupancy 8)
  • Self parking fee: EUR 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit cooking on the premises.

We should mention

This property does not have elevators
Children 13 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Haus am See
Haus Am See Self Check In
Hotel Haus am See Self Check-in Hotel
Hotel Haus am See Self Check-in Obertraun
Hotel Haus am See Self Check-in Hotel Obertraun

Hotel Haus am See Self Check-in Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 199 out of 396 reviews
Rating 8 - Good. 103 out of 396 reviews
Rating 6 - Okay. 41 out of 396 reviews
Rating 4 - Poor. 26 out of 396 reviews
Rating 2 - Terrible. 27 out of 396 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

SANDEEP

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic property but more than adequate for the price. Beautiful location.
Stayed 1 night in Dec 2024

10/10 Excellent

Güls?n

Liked: Property conditions & facilities
It was good and near to bus station
Stayed 1 night in Dec 2024

10/10 Excellent

Jing Tian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comforting, nice view from the room, clean room
Stayed 2 nights in Dec 2024

2/10 Terrible

Winnie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible place

The hotel did not email me the checkin code before we arrived. He refused to give me the code by the phone. I had to call Hotels.com to force him to email me the code. The room is tiny and very dirty, super uncomfortable. I wrote my experience in check-in review of hotels.com. The next morning, they were super mad vaout my review. They cheated me to go back the room with them and were trying to beat me up. I rashed to the balcony and yelled for help. They cheated us to give them our passports and refuse to give us back. I told my husband to run outside and call police. By the end they gave us back the passports. Do not ever go to this place. They take your money and do not want you to stay. They are dangerouse people. You put yourself in trouble and in danger if you book with them.
Stayed 1 night in Aug 2024

6/10 Okay

Ahmad, Amman

Traveled with partner
Liked: Staff & service
the lake view was amazing, the hotel not so much
Stayed 4 nights in Sep 2024

2/10 Terrible

Anthony

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unnecessarily aggressive when being asked for basic things such as towels and pillows. Furthermore, they charged us for towels and pillows (5EUR each), which wasn't part of the description beforehand. Generally speaking, the description did not fit the service that was offered. The office desk was closed when we arrived at 18:00, even though it should close at 19:00. The walls and doors are thin and barely soundproof. The staff was vacuuming at 7:30 in the morning right in front of our door. The curtains are thin and do not block sunlight at all. The food was OK and the lakeside view was splendid.
Stayed 2 nights in Oct 2024

8/10 Good

JUYEON

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Great view with basics

It was easy to do self check-in and clean with great view. It was the best chimoice. However there was no one for reception so we cannot ask simple cattle and hot water. Also there was parking fee which seems like normal for this area.
Stayed 1 night in Oct 2024

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service
Stunning location and beautiful view from our room. A little bit noisy (can hear people upstairs closing doors/moving around). Decor could do with updating but the location made it worthwhile. Self check-in was easy. Friendly staff/owner at checkout (English-speaking!). Convenient for access to trains and boats/buses to Hallstatt.
Stayed 1 night in Oct 2024

10/10 Excellent

Mirko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Krista

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We rented a room with a balcony. The view of the lake was spectacular. Room was small but clean and functional. There was no coffee provided (unless you paid $18 Euros for breakfast, but there was a bakery cafe just down the road. Hotel was vey close to the train station and the clerk was friendly and helpful. A great place overall
Stayed 2 nights in Oct 2024

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Malory

Stayed 2 nights in Sep 2024

8/10 Good

Charles, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Aidan, Yonkers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely experience staying four nights in this hotel. This hotel definitely has the best views out of all the ones in the area - waking up to the lake and mountains every morning was breathtaking! The hotel is a few minutes walk to the train station which connects you to the rest of the area. Hallstatt is only a short boat ride away, or about an hour walk by the lake, which was also nice. The hosts were kind and very helpful. My only suggestion would be to have a kettle in the room, or even a shared one in a communal area - would be lovely to have a cup of tea on my balcony watching the view. Overall I had a great experience and would certainly stay again! Thank you

8/10 Good

Auni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentleman at the front desk was very friendly but the lady (probably the owner or manager) not at all friendly. She woke us up at 7:40 am for not parking the car properly although it was not blocking any car and asked for 6 Euros for two extra pillows when we said the pillows provided were disintegrated. They knew we arrived late the previous night and moving the car could wait another half hour. Rooms are really small.
Stayed 2 nights in Oct 2024

8/10 Good

Robert, San Jose

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The location was gorgeous, the hotel was okay but there are no elevators. The room view was beautiful but the room itself was kind of small. Breakfast was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Dave E

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room but very small. Small shower and toilet area. We were only there for one night. Easy parking which was a plus. Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Sukwhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saw some bad reviews about this property but I'e never had any of those bad experiences. Location is amazing. I even liked more than the main tourist area. Sadly I booked a view with mountain instead of the lake. It would be better if I had the lake view. I also had breakfast with extra fee, I loved it. I recommend this place
Stayed 1 night in Oct 2024

6/10 Okay

Kam ying

Stayed 1 night in Sep 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right!

We loved our stay here. Great location in quiet village across from Hallstatt. Beautiful view from our small balcony. Rooms aren’t large, but very adequate. Wish TV was a smart tv we could put YouTube on or stream our own movies in English. 15 euros per check in and 12 euros parking per night we didn’t know about until getting our sign in instructions. But would stay here again!
Stayed 2 nights in Oct 2024

4/10 Poor

Richard

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The price of this hotel is really high for the kind of place that it is. No elevator and it’s very hard to bring your luggage up if it’s heavy and you have been traveling for several weeks. It’s a very basic place and very high cost.
Stayed 2 nights in Sep 2024

8/10 Good

Tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake view and good breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Harvey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Kun

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It’s very tiny room. No coffee or hot water. A dead bird on the balcony. Minimum hospitality.
Stayed 1 night in Sep 2024