8/10 Good
agustin
Traveled with family
Jan 2, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for the new years at this property. Some things that are important:
1. this is NOT a walkable hotel. You will need a taxi or use their complimentary transportation to the center.
2.They have one restaurant and one bar on premises. The drinks and food are ok but not great.
3. The new years event is not worth it at all. We paid about 110 per person. Included a 4 course meal and open bar only from 9-10:30. And one glass of sparkling wine at midnight. The food was late, stale and not really good. The drinks included where also late and we were charged extra for some drinks we ordered within the time allowed.
4. Service is not really organized and slow. We ordered meals and they bring it one at a time. For a party of 5, some people were done eating while others were barely receiving their order.
Bar service was the same. We ordered 2 rounds of drinks and they would bring them all separate. 2 beers, 1 water, 2 mezcalinis came at different times. The second time we ordered, the waiter forgot that we had ordered 1 more mezcalini. The bar had only 11 people at the time. Very amateur service.
For New Years celebration I would NOT recommend it. It is too expensive and there is no real value in what you get for. The Marriott in the city center was cheaper and it is a lot more polished at $90 per person.
agustin
Stayed 4 nights in Dec 2024
