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Heritage Inn Express Hayward

2.0 star property

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Photo gallery for Heritage Inn Express Hayward

Comfortable retreat with a large bed, two nightstands, and a stylish headboard.
Stylish building with a flat roof and large windows, set amidst lush greenery.
Stocked vending machines offer a variety of beverages and snacks.
Welcome to our reception area, featuring a central desk with a mounted computer and a skylight above.
Guests can enjoy a refreshing swim in the pool surrounded by a deck and a stone wall.

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
410 W A St, Hayward, CA, 94541
  • Chabot College
    ‪2 min drive‬
  • California State University East Bay
    ‪6 min drive‬
  • Oakland Zoo
    ‪9 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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  • Parking included
  • Free WiFi
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The price is $122 total
includes taxes & fees
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About this property

Heritage Inn Express Hayward

Hayward motel with free self parking
A meeting room, a 24-hour front desk, and free self parking are available at this motel. WiFi in public areas is free. Additionally, multilingual staff assistance, a banquet hall, and a vending machine are onsite.
Heritage Inn Express Hayward offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hayward motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Heritage Inn Express Hayward features a vending machine, multilingual staff, and an elevator. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Electricity fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Express Hayward
Heritage Inn Express Hayward
Heritage Inn Express Hayward Motel
Heritage Inn Express Hayward Hayward
Heritage Inn Express Hayward Motel Hayward

Heritage Inn Express Hayward Reviews

Reviews

5.6
Rating 10 - Excellent. 209 out of 1013 reviews
Rating 8 - Good. 176 out of 1013 reviews
Rating 6 - Okay. 132 out of 1013 reviews
Rating 4 - Poor. 127 out of 1013 reviews
Rating 2 - Terrible. 369 out of 1013 reviews

5.4/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

James

Disliked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Shoppt
Stayed 3 nights in Apr 2025

10/10 Excellent

Faalalanu, Hayward

Traveled with partner
Liked: Amenities, property conditions & facilities
This time, the place was quiet. No rowdiness. The property was well kept. Customer service still excellent. I was amazed, the best 3 weeks I stayed at the Heritage Inn.
Stayed 2 nights in Apr 2025

4/10 Poor

Asucena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms are dirty and the carpet is in very poor condition, the rooms smell bad in there are bedbugs...
Stayed 1 night in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

2/10 Terrible

Maria lucero

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Arnulfo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were cigarette burns in bottom sheet. The mattress was worn out and sagging. There were gunshot sounds the second night of stay.
Stayed 3 nights in Mar 2025

2/10 Terrible

Frank

Business traveler, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am Disabled and I have a service dog .I liked nothing about the place and the reason being was I made a last minute reservation with two rooms still available. When I arrived the counter person was fast asleep. I woke him up and showed him my digital id and he said no canceld my reservation told me to leave.. and went back to his chair to sleep. My service dog and I had no place to go at midnight. I was tired in pain and desperately need to use the restroom .
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Ever

It was the worst hotel I have ever been to. I couldn’t even stay the entire night I was grossed out. The wall was not even attached to the floor. I leaned against it and almost went through. Rugs are ripped and nasty. Mold and just nasty everywhere. I would definitely not take a shower or use the towels so I left.
Stayed 1 night in Mar 2025

4/10 Poor

Laurie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Maria lucero

Stayed 2 nights in Mar 2025

6/10 Okay

Jorge A

Stayed 1 night in Mar 2025

8/10 Good

Maria lucero

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Jesus, Las Vegas

Noise
Stayed 1 night in Mar 2025

8/10 Good

Rodney

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Rodney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Diego

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

I'll be back!

The staff here are all friendly and provide excellent service, doing their best to accommodate their guests. Love the pet friendly policy!
Stayed 1 night in Jan 2025

2/10 Terrible

Maria lucero

Traveled with family
Disliked: Staff & service, room comfort
This time wasnt as comfortable as other times, they gave me a room on the 3rd floor next to a bunch of guys. When asked to change room they changed across and there was guys drinking and smoking. It was very loud and obnoxious. I honestly wanted to just get to My room and relax but couldnt cause of how much noise they made. It was an uncomfortable stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jordis

Liked: Cleanliness, staff & service
The staff is very helpful.
Stayed 8 nights in Oct 2024

10/10 Excellent

Jordis

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
The staff is lovely!
Stayed 7 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
All the reviews are true. Semi sketch area. There were construction workers standing right outside my door smoking, playing music and talking loudly. Beds were uncomfortable and the sofa couch in room had some questionable stains. TVs are outdated.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness

It seems like it’s shady, but it’s all right here.

The hotel itself is on the shady side, which makes sense as it is the least expensive hotel around. It’s the staff that make this place good. Nice, helpful. Not judgmental, and that’s the front desk as well as housekeeping. ,
Stayed 1 night in Jan 2025

6/10 Okay

Gabriel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024