Hampton Inn Oakland Downtown-City Center

2.5 star property

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Photo gallery for Hampton Inn Oakland Downtown-City Center

City view from property
Room, 2 Queen Beds, Refrigerator & Microwave | In-room safe, desk, blackout drapes, iron/ironing board
Reception
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

Map
378 11th Street, Oakland, CA, 94607
  • Oakland Convention Center
    ‪2 min walk‬
  • Fox Theater
    ‪8 min walk‬
  • Jack London Square
    ‪13 min walk‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪13 min drive‬

Room options

Room, 2 Queen Beds, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn Oakland Downtown-City Center

Hotel in Downtown Oakland
A fitness center, a snack bar/deli, and valet parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Hampton Inn Oakland Downtown-City Center offers 121 accommodations with laptop-compatible safes and safes. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Oakland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers a fitness center, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Hampton Inn Oakland Downtown-City Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 208 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Oakland Downtown-City Center Hotel
Hampton Oakland City Center
Hampton Inn Oakland Downtown City Center
Hampton Oakland City Center
Hampton Inn Oakland Downtown-City Center Hotel
Hampton Inn Oakland Downtown-City Center Oakland
Hampton Inn Oakland Downtown-City Center Hotel Oakland

Hampton Inn Oakland Downtown-City Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 645 out of 1003 reviews
Rating 8 - Good. 210 out of 1003 reviews
Rating 6 - Okay. 66 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Ivan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was wonderful, valet parking whisks your car away and the hotel itself was very safe most areas requiring a key card to gain access anywhere and the location is stellar!
Stayed 1 night in Mar 2025

4/10 Poor

Rebecca

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

No bathroom light, no conditioner, plugs broken

Arrived in the middle of the day to find the front doors locked. After several attempts at hitting the buzzer, I was finally let in. It was ten minutes until 3 PM, and I was told since I wasn't a silver or gold member I would not be able to check in, even though my room was ready. At exactly 3 PM all of the people waiting in the lobby lined up to check-in with the one clerk on duty. When I got to my room, half of the lights and outlets, including everything in the bathroom did not work. When I was leaving to get dinner I told the clerk, who told me (for the first time) that you have to hold your key card up to a square in the room to get the lights to work. News to me. He told me if that didn't work, I would have to switch rooms since there was no maintenance person on duty until Wednesday. Got dinner, came back and tried the square. No change. I was so exhausted I decided to just stay in the room and deal with it. Then I took a shower and there was no conditioner in the bottle. Woke up before dawn and got ready in a half-dark room where half the plugs didn't work. Not a great stay.
Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and staff is friendly. But alas, paper thin walls you can here the person snoring next door from you, which is uncomfortable and makes it difficult to sleep.
Stayed 1 night in Mar 2025

2/10 Terrible

Peter

Business traveler
Disliked: Staff & service
Homeless people right outside the hotel. The person that checked me in barely even spoke to me. Talk so softly that I could barely hear them. When asked to repeat, they sighed heavily, and repeated what they said at the same exact volume. All the local restaurants close around 5pm. So, if you looking for somewhere close to walk to you are out of luck.
Stayed 3 nights in Mar 2025

10/10 Excellent

Waylen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was modern and clean. Can’t say the same about Oakland… staff was friendly. Valet person doesn’t smile or greet.
Stayed 5 nights in Mar 2025

10/10 Excellent

Nikki

Stayed 3 nights in Mar 2025

10/10 Excellent

Erwin, Greenfield

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean establishment. Great breakfast attentive helpful staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
I felt safe because you had to use your room key to open the front door of the building
Stayed 1 night in Mar 2025

10/10 Excellent

Nora Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe since you had to use your room key to open the front door of the building
Stayed 1 night in Mar 2025

10/10 Excellent

Tequelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Property conditions & facilities, room comfort

Relax confortable and safe

My name is Karla Tinkler I stay in the hotel Everything was great Tanya April and Ryan were amazing friendly and make me feel very comfortable been there. Paty the Cleanning lady was great friendly and fun. Breakfast was great and love you guys always have coffe all day and all night I will stay there next time I travel to Oakland California . Thank you
Stayed 3 nights in Mar 2025

4/10 Poor

Krista

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel great, service left a lot to be desired.

The stay was fine. My second time at this hotel. However, the woman at the desk when I checked in around 9:00pm (I think) was rude, unfriendly and seemed annoyed she had to help me at all. When I asked her what time the parking meters start in the morning - on the street out front of the hotel - she replied, “I don’t know, go check the signs.” She didn’t mention the free breakfast, although I knew about it from my prior stay. She was extremely unpleasant and gave the vibe that she hates her job. The man at the counter in the morning was the opposite. Super friendly and helpful when I forgot my key in the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Rhonda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

jeffrey

Stayed 3 nights in Mar 2025

10/10 Excellent

Lasonja

Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Stayed 2 nights in Mar 2025

10/10 Excellent

scott

Stayed 4 nights in Mar 2025

10/10 Excellent

Anahí

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rafael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking issue

parking in downtown Oakland is an issue. Only parking available at this hotel is the Valet, which is not part of the hotel, for $50/night. So you can either get robbed $50 by the Valet guy, or your car get actually robbed by parking on the street which will be more than $50 in the end.
Stayed 1 night in Feb 2025

8/10 Good

Lorrie

Stayed 1 night in Feb 2025

10/10 Excellent

Tania

Stayed 2 nights in Feb 2025

10/10 Excellent

Alondra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great! The hotel itself was amazing for the value. I did appreciate the value feature they offered! You pay by night but I didn't have to worry about parking.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andebrahan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sefty clean quiet for me excellent
Stayed 3 nights in Feb 2025