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The Ritz-Carlton, Bali

5.0 star property

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Photo gallery for The Ritz-Carlton, Bali

Daily buffet breakfast (IDR 502150 per person)
Frette Italian sheets, premium bedding, minibar, in-room safe
Lobby sitting area
3 bars/lounges, tapas bar
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking included

Explore the area

Map
Jalan Raya Nusa Dua Lot #3, Sawangan, Nusa Dua, Bali, 80363
  • Geger Beach
    ‪8 min drive‬
  • Nusa Dua Beach
    ‪13 min drive‬
  • Pandawa Beach
    ‪18 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪29 min drive‬

Room options

View all photos for The Ritz-Carlton Suite, 1 Bedroom, Lagoon Access

Frette Italian sheets, premium bedding, minibar, in-room safe

The Ritz-Carlton Suite, 1 Bedroom, Lagoon Access

  • 1560 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for The Pavilion, Signature Suite, 1 Bedroom

The Pavilion, Signature Suite, 1 Bedroom | Frette Italian sheets, premium bedding, minibar, in-room safe

The Pavilion, Signature Suite, 1 Bedroom

  • 1281 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for The Ritz-Carlton Suite, 1 Bedroom

The Ritz-Carlton Suite, 1 Bedroom | Frette Italian sheets, premium bedding, minibar, in-room safe

The Ritz-Carlton Suite, 1 Bedroom

  • 1560 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for The Sawangan Junior Suite, 1 Bedroom

The Sawangan Junior Suite, 1 Bedroom | Frette Italian sheets, premium bedding, minibar, in-room safe

The Sawangan Junior Suite, 1 Bedroom

  • 1067 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for The Sawangan Junior Suite, 1 Bedroom, Lagoon Access

The Sawangan Junior Suite, 1 Bedroom, Lagoon Access | Water view

The Sawangan Junior Suite, 1 Bedroom, Lagoon Access

  • 1067 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for The Ritz-Carlton Suite, 2 Bedrooms, Lagoon Access

The Ritz-Carlton Suite, 2 Bedrooms, Lagoon Access | Living room | Flat-screen TV, DVD player, toys

The Ritz-Carlton Suite, 2 Bedrooms, Lagoon Access

  • 2443 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for The Cliff Villa, 1 Bedroom, Ocean View

The Cliff Villa, 1 Bedroom, Ocean View | Frette Italian sheets, premium bedding, minibar, in-room safe

The Cliff Villa, 1 Bedroom, Ocean View

  • 3025 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Garden Villa, 1 Bedroom, Garden View

The Garden Villa, 1 Bedroom, Garden View | Garden view

The Garden Villa, 1 Bedroom, Garden View

  • 3879 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for The Oceanfront Villa, 3 Bedrooms, Private Pool

The Oceanfront Villa, 3 Bedrooms, Private Pool | Frette Italian sheets, premium bedding, minibar, in-room safe

The Oceanfront Villa, 3 Bedrooms, Private Pool

  • 7287 sq ft
  • Ocean view
  • Sleeps 9
  • 3 Double Beds

View all photos for The Cliff Villa, 3 Bedrooms, Ocean View, Private Pool

The Cliff Villa, 3 Bedrooms, Ocean View, Private Pool | Pool | Outdoor pool, pool umbrellas, sun loungers

The Cliff Villa, 3 Bedrooms, Ocean View, Private Pool

  • 6796 sq ft
  • Ocean view
  • Sleeps 9
  • 3 Double Beds

View all photos for The Sky Villa, 1 Bedroom, Ocean View

The Sky Villa, 1 Bedroom, Ocean View | Pool | Outdoor pool, pool umbrellas, sun loungers

The Sky Villa, 1 Bedroom, Ocean View

  • 1711 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Cliff Villa, 1 Bedroom

The Cliff Villa, 1 Bedroom | View from room

The Cliff Villa, 1 Bedroom

  • 3025 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Sky Villa, 2 Bedrooms, Ocean View

The Sky Villa, 2 Bedrooms, Ocean View | Pool | Outdoor pool, pool umbrellas, sun loungers

The Sky Villa, 2 Bedrooms, Ocean View

  • 2594 sq ft
  • Partial ocean view
  • Sleeps 6
  • 2 Double Beds

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About this property

The Ritz-Carlton, Bali

5-star hotel in Sawangan
Catch some rays at the beach or spend the day relaxing at The Ritz-Carlton, Bali's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Housekeeping is available on request.
The Ritz-Carlton, Bali offers 313 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas and include dining tables. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Ritz-Carlton, Bali like a complimentary children's club and an outdoor pool.

Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a steam room. Complimentary self parking and valet parking are available on site.

The Ritz-Carlton, Bali is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Raku - Overlooking the ocean, this bar specializes in Japanese cuisine and serves light fare only.
Bejana - Overlooking the ocean, this restaurant specializes in Indonesian cuisine and serves dinner only. A children's menu is available. Open daily.
The Beach Grill - This beach restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Senses - Overlooking the ocean and garden, this restaurant serves breakfast only. A children's menu is available. Open daily.
Breezes - This beachfront tapas bar serves lunch and light fare. Open daily.
24-hour room service is available.

Languages

Arabic, Catalan, Chinese (Mandarin), Dutch, English, French, German, Indonesian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: IDR 502,150 for adults and IDR 251,075 for children
  • 3 bars/lounges
  • 3 restaurants
  • Couples/private dining

Restaurants on site

  • Bejana
  • Breezes
  • Raku
  • Senses
  • The Beach Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Arcade/game room
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • DVD player
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a provincial park
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Tile flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1996500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 502150 for adults and IDR 251075 for children
  • Airport shuttle fee: IDR 495000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1996500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Bali Ritz-carlton
Ritz-carlton Bali
Ritz-carlton Bali Hotel
Ritz-carlton Bali Hotel Nusa Dua, Bali
Ritz-carlton Bali Nusa Dua, Bali
The Ritz-Carlton, Bali Nusa Dua
Ritz-Carlton Bali Hotel Nusa Dua
Ritz-Carlton Bali Nusa Dua

The Ritz-Carlton, Bali Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 378 out of 537 reviews
Rating 8 - Good. 101 out of 537 reviews
Rating 6 - Okay. 32 out of 537 reviews
Rating 4 - Poor. 14 out of 537 reviews
Rating 2 - Terrible. 12 out of 537 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hitesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Great service, beautiful rooms and I can’t say enough good things. Loved everything and lived up to expectations and beyond!
Stayed 10 nights in Jan 2025

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained, well managed and well maintain property. My stay was a five stars experience total first class to describe it.
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service

Very dissapointed

The level of incompetence of the staff is simply staggering. This is Ritz Carlton hotel, I expect everything to be perfect, this is what this brand represents but that’s not how things work in this hotel. To start,they did not create a membership number for me, despite the staff’s promises. I guess they just don’t know how to do it. Then I noticed that many employees simply don’t speak basic English and they could not understand what I am asking them to do which was very frustrating. The European food in the restaurants was tasteless, and my daughter complained that at least one lady in the Kids club was rude to the kids there.
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff everybody is so nice a pure moment of happiness
Stayed 3 nights in Jan 2025

10/10 Excellent

Abhishek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were very friendly and the property was very well maintained and also quite big. Loved the stay there!
Stayed 6 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent here. The only downside is it’s a little far from nightlife. But Grabs are cheap. I took an hour trip in a Grab for $15
Stayed 1 night in Dec 2024

10/10 Excellent

Myles

Liked: Cleanliness, property conditions & facilities, room comfort
The service was the best I have ever seen in the world. Truly next level.
Stayed 4 nights in Dec 2024

8/10 Good

Steven

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast till 11!! 😍

Such an amazing property. Staff are exceptionally warm and friendly. Well trained and ready to help always. Ritz Kids club was very enjoyable for kids and adults with a wonderful slide. There’s also buggies to take you everywhere if you don’t feel like walking the beautifully landscaped grounds One of the best parts is that breakfast ends at 11 so there’s plenty of time to lie in Food wise you can order grab food and they’ll take it to the lobby if you don’t eat at the hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Luchia M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Natalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly tired in areas of the resort mainly the spa. Beach restaurant served great food! Breakfast had plenty of choice.
Stayed 3 nights in Nov 2024

8/10 Good

Reema

Stayed 1 night in Nov 2024

10/10 Excellent

Jalal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jordi, Houston

Liked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Hotel

The hotel is stunning! The location is right on the beach and is very clean! It has a lovely pool suitable for all ages and is set among greenery and trees The staff are beautiful people, very professional and helpful The bar and restaurants serve great food and cocktails, and always with a smile. I would certainly recommend this hotel
Stayed 6 nights in Oct 2024

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful stay at The Ritz Carlton in Nusa Dua which is where we went to kick off our honeymoon. The property is stunning, right from when you walk into the main lobby with a gorgeous view overlooking the Indian Ocean, to the tropical village feel as you're walking around and the gorgeous rooms, where we had access to a pool lagoon right from our room, it really is a very luxurious experience. The staff were very welcoming and went out of their way to make us feel so special on our honeymoon, from decorating the room to sharing special treats with us when we dined, we really felt spoilt. In particular we'd like to call out the immensely friendly staff at The Lounge who made every single evening we spent there special, with their friendly nature and lovely customized dessert plates and also the lovely Yenni who welcomed us and who always took the extra time to come and talk to us, attend to our needs and make us feel special with some gifts for our trip, she put a huge smile on our face! A hotel's venue and amenities matter of course, but it's always the people that make the place and this was very true for our experience at The Ritz Carlton. We can't wait to come back!
Stayed 4 nights in Sep 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa services. And absolutely love Diptique shampoo & conditioner. Wanted to purchase them but they were out of stock…. The manager of the spa, sent ample samples of the products to my room with a nice card. That was very much appreciated for her thoughtful gesture!!! That’s Top service..
Stayed 4 nights in Oct 2024

10/10 Excellent

John, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Yvonne

Stayed 7 nights in Sep 2024

10/10 Excellent

Nora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beach access.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El resort es expectacular, un poco alejado para las visitas de los lugares más importantes, sin embargo el resort es hermoso y su gente demasiado amable.. realmente es expectacular y tiene playa..
Stayed 4 nights in Sep 2024

10/10 Excellent

lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5
Stayed 5 nights in Sep 2024

2/10 Terrible

Lilly, Aliso Viejo

Stayed 6 nights in May 2024

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at many other 5 star resorts like Kempinski,Mulia,ayana,Sofitel,Conrad, renaissance Uluwatu, padma, alila ect. So my expectations were VERY HIGH when I booked it. I felt skeptical at first since I was let down by other hotels, but everything went smoothly….from the Check in process, breakfast, the room and much more!!! The one thing that I’d like to mention is that the staff are absolutely FANTASTIC!!!!! Every single one of them …. Even the gardeners are so polite they will bow and greet the guest…. (Which doesn’t usually happen at other resorts) the spa was also amazing, we didn’t want to leave this place!
Stayed 2 nights in Aug 2024