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Manhattan Hotel Astana

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Manhattan Hotel Astana

Dining
Interior
Interior
Dining
Standard Double Room | Premium bedding, minibar, in-room safe, soundproofing

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Spa
  • Gym
  • Parking included

Explore the area

Map
Tauelsizdik Avenue 5, Astana, 010000
  • The US Embassy and the Consulate in Kazakhstan
    4 min drive
  • Қағанат
    4 min walk
  • Astana Railway Station
    22 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    29 min drive

Room options

Superior Double Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Luxury Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Premium bedding, minibar, in-room safe, soundproofing

Family Suite

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Twin Room

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Suite

Business Suite | Premium bedding, minibar, in-room safe, soundproofing

Business Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, minibar, in-room safe, soundproofing

Standard Single Room

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, soundproofing

Standard Double Room

  • City view
  • Sleeps 3
  • 1 King Bed

About this property

Manhattan Hotel Astana

4.5-star hotel in Almaty District
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Manhattan Hotel Astana offers 59 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Astana hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Manhattan Hotel Astana features a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and a meeting room. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite self parking is complimentary.

Manhattan Hotel Astana is a smoke-free property.

Manhattan Hotel Astana has a restaurant on site.
24-hour room service is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Breakfast available for a fee: KZT 2,200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 2012
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from August 30 2023 to May 31 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: KZT 5000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: approximately KZT 2200 per person
  • Airport shuttle fee: KZT 3500 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Safety features at this property include a fire extinguisher and a security system

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Property is also known as

Manhattan Astana
Manhattan Hotel Astana
Manhattan Hotel Astana Nur-Sultan
Manhattan Astana Nur-Sultan
Manhattan Astana
Hotel Manhattan Hotel Astana Nur-Sultan
Nur-Sultan Manhattan Hotel Astana Hotel
Hotel Manhattan Hotel Astana
Manhattan Hotel Astana Nur-Sultan
Manhattan Astana Nur-Sultan
Manhattan Astana
Hotel Manhattan Hotel Astana Nur-Sultan
Nur-Sultan Manhattan Hotel Astana Hotel
Hotel Manhattan Hotel Astana
Manhattan Astana Nur Sultan
Manhattan Hotel Astana Hotel
Manhattan Hotel Astana Astana
Manhattan Hotel Astana Hotel Astana

Manhattan Hotel Astana Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 35 reviews" "
Rating 8 - Good. 10 out of 35 reviews" "
Rating 6 - Okay. 6 out of 35 reviews" "
Rating 4 - Poor. 5 out of 35 reviews" "
Rating 2 - Terrible. 3 out of 35 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

5.4/10

Amenities

7.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My single room wasn’t ready so they upgraded me to a nice double room.
Stayed 1 night in Aug 2023

2/10 Terrible

Arman

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Старые полотенце. Забита слив в раковине. Гигиенические средства отсутствовали
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stairs and services but worth the money, given low
My stay was overall good, I especially enjoyed the dinner at the bar and the local tea with berries. The room was not super clean but not dirty either, a bit worn out but tolerable for the price. Couple things to be aware of: to get into hotel you have to climb two flights of stairs covered with snow. Not fun if you have luggage and if guest is elderly or weak otherwise it is not suitable. Front desk was super helpful when I arrived at noon and even helped me fix internet on my phone. Although they didn't know how to call an official taxi that was allowed to drive after hours. ( Temporary restrictions due to riots). One concern is that my partner called the hotel at night to make sure I was up for the taxi and the front desk never called my room or mentioned it when I was leaving. It was all good and I was up anyway though. The trip down the two flights of stairs covered in snow( not icy though) with all of my luggage was awkward to say the least.
Stayed 1 night in Jan 2022

2/10 Terrible

Akmaral

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Пожалела что остановилась в этом отеле. Отель совсем не дотягивает на 4 звезды. Еле дотягивает до 2. Покрывало на кровати было грязным. Воды в номере нет. Дверь уборной шатается. Я забыла косметичку в номере, но мне его не вернули, сказали что не нашли. В общем не рекомендую здесь останавливаться.
Stayed 1 night in Dec 2021

4/10 Poor

Daniel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Astana
Room was dirty and fitness/spa closed while giving no information on the website.
Stayed 1 night in Dec 2021

8/10 Good

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellent and really helped us with arranging airport transfers and taxis around the city.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Modern hotel
Small boutique hotel with a modern flair. Nice staff and amenities. The hotel restaurant has decent food and quiet atmosphere. The bar and lounge offer a good selection and comfortable surrounding.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Hotel was clean and staff was friendly. It is located in convenient location. Close to everything you need.

4/10 Poor

Jérôme, Saint-Hubert

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Perfect for a short stay!
Perfect for a short stay! Small room, but quiet and clean. I received a good massage at the spa Center...I recommend.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Bishkek.
Expedia rate is 20-30$ higher then direct rate from hotel web site.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
What is wrong with their wait staff?
Check in and check out were easy. Upon check in, we decided to have lunch at the hotel cafe. The waiter served my girlfriend the wrong meal and then refused to make good on his error and argued with us. When it came time to pay the bill he did not want to show me the final amount and kept grabbing for the cash in my hand. All very unusual. The rest of the stay was acceptable. Rooms were in need of an update, but everything was usable. Girls at front desk were nice and helped call for a Taxi with no problems.

10/10 Excellent

Adam, Worcester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price
Had a really nice stay here in May 2013. I was so impressed by the friendly staff, who were really helpful telling me how to get to meetings and booking taxis for me. Lots of good local tips as well. Astana isn't the greatest city I've visited but if you've got to go then this hotel is a good one. Nice food also

6/10 Okay

Romero, Toronto

Liked: Cleanliness, staff & service
Good location (near by a main intersection)
I stayed there for three nights while the area didnt have hot water for two days! That was very frustrating! They gave me a fair discount instead. Helpful staff who spoke English well enough. It's only 6 floors. One small elevator. Clean hotel and high class in the area. Breakfast was good. Lunch and dinner menu was very expensive compared to outside restaurants. Free storage for luggage incase you need to go to some next city and come back. I recommend this hotel because its in a good area. You can take the bus number 28 to go to the main part of the city (City Park with all those amazing architect)

4/10 Poor

Nikolaj, Almaty

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Like sleeping on a solid slab of stone
Hotel is fine, has all the conveniences of a 4 star hotel. Friendly staff etc etc. But the bed is hard as a rock. Didn't sleep all night. Recommend to go across the street. Cheaper and bed is a bit softer

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for this money
It is nice choice. Clean rooms and friendly staff.

10/10 Excellent

Yurii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Tung, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel even the location is little bit far away from the city centre
Stayed 1 night in May 2018

6/10 Okay

Iurii

Liked: Property conditions & facilities, room comfort
Средний уровень, вряд ли это 4 звезды.
Вежливы, приветливы. Но, в первый день выдали карту от занятого номера, на второй день коллеге моему в номер принесли чужой китель и рубашку после глажки, позднее забрали, но деньги за услугу намеревались получить. Заявляли кровать king size, предостпвили 2 узких одноместных... Скудный, однообразный "шведский стол". Документы о проживании выдать не смогли, т.к. мы бранировали и оплачивали через какую- то систему.... Не грязно, убираются, но окно и подоконник не мыты. Кондиционера не было. Карточки у коллег размагничивались не единожды.

10/10 Excellent

MARIANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2017

2/10 Terrible

ＲＴ, 東京

Disliked: Cleanliness, property conditions & facilities, room comfort
シングルベッドというインフォメーションとはいえ、幅が１ｍありませんでした。
・バスタブがないのは仕方がないにしても、シャワードアがなく、簡単にドアが外れました。 ・お湯の調整が難しかったです。 ・シャンプー、バスジェルしかなく、あまり量を使わないと、３泊しましたが、２日目に部屋に戻ると、アメニティはそのままでした。つまり新しく変わっていませんでした。 ・バスタオルがパリパリでした。こちらの習慣なのか・・・ ・テレビのリモコンが電池切れでした。 ・部屋に時計はありませんでした。 ・冷蔵庫、ドリンク関係は一切はなかったです。 ・カザフスタンではこのレベルが４星ホテルなのでしょうか。
Stayed 3 nights in Aug 2017

10/10 Excellent

damama, y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
경유지여서 급히 예약한 호텔인데 만족해요!
객실 내부도 개끗했고 층에 정수기도 있었는데 모르고 안되는 영어로 설명해서 커피포트 부탁드렸는데 잔까지 챙겨서 주시더라구요^^ 너무 만족했습니다 건물 바로 뒷편가면 자그마한 마트도 있어서 급히 물이나 간단한 먹을거리 사는데 너무 좋았어요! 구글지도엔 마트가 멀었는데 바로 뒤라니 참고하세요^^