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Kazzhol Hotel Astana

4.0 star property

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Photo gallery for Kazzhol Hotel Astana

Massages
Creator video
1 bedroom, minibar, in-room safe, desk
Restaurant
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Breakfast included
  • Room service
  • Housekeeping

Explore the area

Map
213, Balkantau Avenue, Astana, 010000
  • The US Embassy and the Consulate in Kazakhstan
    ‪14 min walk‬
  • Bayterek Tower
    ‪5 min drive‬
  • Astana Arena
    ‪10 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, in-room safe, desk

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Comfort Double or Twin Room

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room, 1 Bedroom

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Room

Luxury Room | 1 bedroom, minibar, in-room safe, desk

Luxury Room

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, in-room safe, desk

Standard Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

Best Western Plus Astana

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (175)
$102 nightly
The price is $102 total
includes taxes & fees
Best Western Plus Astana

About this property

Kazzhol Hotel Astana

4-star hotel in Almaty District
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Kazzhol Hotel Astana offers 119 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
In addition to an indoor pool, Kazzhol Hotel Astana provides a health club and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Kazzhol Hotel Astana is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Fergana - Onsite restaurant.
Room service is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fergana

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

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Kazzhol Hotel Astana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 47 reviews
Rating 8 - Good. 18 out of 47 reviews
Rating 6 - Okay. 3 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tatiana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service. Highly recommend

Прекрасный отель. Отличный приветливый персонал особенно девушки на reception desk. Отель чистый. Завтрак шикарный.
Stayed 1 night in Mar 2025

10/10 Excellent

Ehab, Mississauga

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Olga

Traveled with family
Excellent experience
Stayed 7 nights in Sep 2024

10/10 Excellent

Ruxandra Mihaela

Stayed 4 nights in Jun 2024

8/10 Good

Daria

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2023

10/10 Excellent

Stas

Stayed 5 nights in Jun 2023

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Oct 2022

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient, clean and reasonably priced Hotel

Convenient clean and reasonably priced. Staff is friendly and helpful. Good breakfast included in the rate.
Stayed 7 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Josh, Frankfurt, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff and great value

Only stayed one night but arrived very early in morning on first day. Staff were extremely accomodating and you can pay a little extra for an early Check in. Excellent room, modern, clean and well equipped. Only praise for the staff and their hotel. Thanks

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel bit of a dodgy location.

Just a quick stop over. It was a pleasure to have such excellent receptionists with very good English and all other staff in the hotel were fantastic, very friendly and efficient. It was hard to find and we did drive around for quite a while looking for it and the neighbourhood behind the hotel is not very nice certainly NO evening or even afternoon strolls

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Amer, London

Liked: Cleanliness, staff & service, property conditions & facilities

nice hotel/nice decor

the room was chilly - otherwise it was perfect - price was excellent - breakfast was reasonable

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and Grear Staff

I was very happy at the Kazzhol Hotel. Everyone was very courteous and extremely nice. The restaurant was great and the breakfast has a wide variety of food. Great location.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Astana

The front desk ladies were really nice! Very helpful and informative. I look forward to going back!

8/10 Good

greg, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Astana Lay Over Hotel

The hotel staff was great and welcoming. Everyone spoke English to some level, which made communication very easy. I was able to go to the desk and check in with no issue at all. The hotel had a bellman available 24 hours. He unloaded my bags from the taxi when I arrived and delivered them to the room. Upon checkout at 2:30am he loaded the bags in the taxi. The cafe was also nice and clean. We ate lunch upon arrival and the food was good. The menu was in English and had a wide range of food. The downside of the hotel was the location. It was in a strange location and not well lit on the outside. My room overlooked an apartment building and we could hear noise from the apartments next to me. The beds were comfortable, I opted for a larger room and it was worth the extra expense. This was a short stay that was less than 24 hours, so I did not have a chance to use the pool or fitness center. Since this was a lay-over for me, we had the hotel help us arrange a taxi for 2:30am. They did this and also called my room when the taxi arrived. Again, staff was nice and pleasant.

8/10 Good

igor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel , good location, Fergana resonant

Very good place, always stay here while in Nursultan, Very good food Fergana restaurant
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Gaukhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Казжол

Прекрасный отель, отличный завтрак, хороший ресторан в здании отеля.
Stayed 1 night in Dec 2018

8/10 Good

Paul-F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel situated in the "old" town Astana ( not the new Astana build 1998 dibvided by the river ) as it was at 500lm from my meetings it was ok nice swimming pool and sauna by the way
Stayed 3 nights in Nov 2018

8/10 Good

SEONGKYUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2018