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Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Studio, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Alanda Hotel features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Alanda Hotel is a smoke-free property.

  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Spa treatment room(s)
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2017
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 61
  • Wedding services
  • Airport transportation (surcharge)
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Room Amenities

Alanda Hotel offers 61 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Free bottled water
  • Bidet
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Bathtub or shower
  • Rollaway/extra beds (surcharge)
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning.

Alanda Hotel has a restaurant on site.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Massages
  • Hot stone massage
  • Deep tissue massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for continental breakfast: approximately KZT 4000 per person
  • Airport shuttle fee: KZT 15000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 7000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 6:00 AM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 6

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 7000.0 per night.

Pet Policy

  • No pets or service animals allowed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Hotel Names

  • Alanda Hotel Astana
  • Alanda Hotel Nur-Sultan
  • Alanda Nur-Sultan
  • Hotel Alanda Hotel Nur-Sultan
  • Nur-Sultan Alanda Hotel Hotel
  • Alanda
  • Alanda Hotel Nur-Sultan
  • Alanda Nur-Sultan
  • Hotel Alanda Hotel Nur-Sultan
  • Nur-Sultan Alanda Hotel Hotel
  • Alanda
  • Hotel Alanda Hotel
  • Alanda Hotel Hotel
  • Alanda Hotel Astana
  • Alanda Hotel Hotel Astana

Hotel Reviews

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