Inn Marin and Suites, an Ascend Collection Hotel

3.0 star property

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Photo gallery for Inn Marin and Suites, an Ascend Collection Hotel

Property entrance
Exterior
Reception
Check-in/check-out kiosk
Business center

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
  • Pet friendly
$120
includes taxes & fees
Sep 23 - Sep 24

Explore the area

View in a map
250 Entrada Dr, Novato, CA, 94949
  • Novato Community Hospital
    ‪3 min drive‬
  • Stone Tree Golf Club
    ‪5 min drive‬
  • Marin County Civic Center
    ‪7 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪51 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(21 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Garden View

7.6 out of 10
Good
(15 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Inn Marin and Suites, an Ascend Collection Hotel

3-star Novato hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Inn Marin and Suites, an Ascend Collection Hotel offers 70 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Novato hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1399 square feet (130 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Inn Marin and Suites, an Ascend Collection Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,399 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (32 inches high)

More

  • 1 floor
  • 3 buildings
  • Banquet hall
  • Built in 1949
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per day (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Inn Marin
Inn Marin Novato
Marin Inn
Inn Marin Hotel Novato
Marin Hotel Novato
Inn Marin Novato, CA - Marin County
Inn Marin Suites an Ascend Hotel Collection Member
Inn Marin and Suites, Ascend Hotel Collection Hotel
Inn Marin and Suites, Ascend Hotel Collection Novato
Inn Marin and Suites, Ascend Hotel Collection Hotel Novato

Inn Marin and Suites, an Ascend Collection Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 315 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 192 out of 1001 reviews
Rating 4 - Poor. 100 out of 1001 reviews
Rating 2 - Terrible. 92 out of 1001 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Irina

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed there for a couple nights. Lots of insects and flies in the room, bed and sheets seemed like they were damp after laying on it for a little while. There was no warm water for a couple hours in the morning. Not the cleanest in general, and rooms are pretty old. It’s meh basically, if you want cleanliness and comfort then this isn’t it. Stay safe everyone.
Stayed 2 nights in May 2025

10/10 Excellent

Swati

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Attentive service. QUIET hotel despite being at the freeway. Pretty grounds.
Stayed 2 nights in May 2025

6/10 Okay

CAROLINE

Traveled with family
Liked: Cleanliness, room comfort
Inn Marin is currently upgrading their facilities. The property is lovely although it needs some TLC. Some of the units are upgraded, some are not. That being said, I found some of the improvements odd. For instance, there was only 1 towel hook in the bathroom (the 1st room* we were in had Zero- 0!) *(We moved bc we wanted a garden room). The new room had not been upgraded, but everything looked ok. Unfortunately, we found out the next day there was a plumbing problem- no hot water & low pressure. They should have known this. We moved. This room had white blinds that did not block out the light....it DID NOT have any curtains, blackout or otherwise. The shower enclosure was a 3/4 swinging door that let water spray everywhere! It also seemed like the shower pan was leaking. Also, they have a pool & jacuzzi/hot tub- pool was dirty first day & a half. Jacuzzi not filled & dirty. So to sum up: Pretty property with potential... Fairly comfy beds Decent customer service NEEDS: Blackout blinds/curtains More towel bars/hooks* More transparency on quality of rooms
Stayed 3 nights in May 2025

8/10 Good

Marvin, Palmdale

Traveled with family
Liked: Cleanliness, staff & service
it felt unsafe
Stayed 1 night in May 2025

6/10 Okay

Tina

The room design is pretty nice. The bedding is ok. Huge amount of mosquitoes.
Stayed 1 night in May 2025

10/10 Excellent

nicole

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was nice place very clean has a nice outside patio
Stayed 1 night in May 2025

2/10 Terrible

Gillian

Stayed 1 night in May 2025

2/10 Terrible

Aris

Traveled with family
Disliked: Amenities
The room given to us was wrongfully assigned to and used by different guests prior to our arrival time. It was used and not in order and the hotel manager told us they couldn’t do anything as the housekeepers were already gone for the day (whom we later saw on the hallway) and their rooms were fully booked for the day. We were even told that we could look for a different hotel to stay and they could give us a refund. Clearly, the manager didn’t care! [stayed on May 24]
Stayed 1 night in May 2025

6/10 Okay

Savanna

Stayed 2 nights in May 2025

10/10 Excellent

Terry

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Beautiful grounds, but the room outdated. Very poor lighting and a very strange mirror panel in bathroom that hit the light switch. Also could not get wifi signed on.
Stayed 2 nights in May 2025

6/10 Okay

Eliza, San Jose

Traveled with family and small children
Easy to find. Ample parking. Queen sized bed seemed like just double bed in size.
Stayed 1 night in May 2025

2/10 Terrible

Yvette

Disliked: Staff & service, property conditions & facilities

Amenities not has advertised

Stayed 2 nights in May 2025

6/10 Okay

Katherine

I’m not picky about hotels but this was disappointing. It felt like a Motel 6.
Stayed 2 nights in May 2025

6/10 Okay

Eddie

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2025

2/10 Terrible

Alexis

Stayed 3 nights in May 2025

6/10 Okay

Scott

Stayed 2 nights in May 2025

6/10 Okay

Anna

Stayed 1 night in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Erik

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Clean, spacious and quiet room. Soft bed. No trash an in room. Property felt a tad shady, dated and dirty.
Stayed 2 nights in May 2025

6/10 Okay

Matthew

Liked: Cleanliness, room comfort

Always call first...

We chose this location because of the pool, hot tub and on site restaurant. It was 90 degrees and a staycation was the call. When we arrived the staff ignored us and weren t greeted . Went through the quiet, unexplained process. A robot would have been more personal... room was as expected but the hot tub was inoperable and the restaurant had closed 3 months ago. Some notice on website would have helped and we would have stayed elsewhere. The stay was okay and we delt with it... jus dissapointed.
Stayed 1 night in May 2025

6/10 Okay

Jonathan

Liked: Staff & service
It was ok
Stayed 1 night in May 2025

4/10 Poor

Onjelai

Stayed 2 nights in May 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice older motel

Let me preface by saying if you are looking for a shiny modern hotel, this is not the place for you. What it is, is a charming old school motor hotel where you can park right at your room. Employees were very frienfly, the check in area was nice, easy access from the freeway, comfortable beds, and the highlight for me was the massive park-like tropical grounds with massive old growth trees, adirondack chairs, hammocks, and a good size pool and hot tub. All rooms are ground floor, and the setting was quite peaceful despite being next to the highway. A complimentary continental breakfast is included. I would definitely stay there again. Unfortunately, the adjacent restaurant/bar had closed down, but is undergoing refurbishment.
Stayed 1 night in May 2025

10/10 Excellent

Rylee

Stayed 1 night in May 2025