St James Hotel, BW Premier Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for St James Hotel, BW Premier Collection

Reception
Exterior
Exterior
Suite, 1 King Bed, Non Smoking (Four Poster Bed) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Library

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Rutland Street, Nottingham, England, NG1 6FL
  • Ye Olde Trip to Jerusalem
    4 min walk
  • Nottingham Castle
    4 min walk
  • Nottingham Playhouse
    6 min walk
  • Nottingham (NQT)
    27 min drive

Room options

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • 118 sq ft
  • Sleeps 1
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

St James Hotel, BW Premier Collection

Hotel in Nottingham City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and dry cleaning are onsite.
St James Hotel, BW Premier Collection offers 87 accommodations with complimentary bottled water and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Nottingham hotel also offers a library, tour/ticket assistance, and laundry facilities. Onsite parking is available (surcharge).

St James Hotel, BW Premier Collection is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
St James Hotel, BW Premier Collection has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 to 18 for adults and GBP 5.50 to 5.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 to 18.00 for adults, and GBP 5.50 to 5.50 for children
  • Self parking fee: GBP 14 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Rutland Square Hotel
Rutland Square Hotel Nottingham
Rutland Square Nottingham
St James Hotel Nottingham
St James Nottingham
St James Hotel
St James Hotel
St James Hotel, BW Premier Collection Hotel
St James Hotel, BW Premier Collection Nottingham
St James Hotel, BW Premier Collection Hotel Nottingham

St James Hotel, BW Premier Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 427 out of 1002 reviews" "
Rating 8 - Good. 381 out of 1002 reviews" "
Rating 6 - Okay. 131 out of 1002 reviews" "
Rating 4 - Poor. 43 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Stopover in Nottingham
If is had been Four in a Bed i would have looked to knock money off for: The shower, where the riser was missing an end cap, which meant the chrome had started to corrode. Also, at breakfast it was disappointing to find there were no sausages, and even more annoying to see some on someone else's plate as we left. Obviously they were a bit slow at replenishing the tray. Finally, it was not made clear that the ticket we were given to pay the car parking was only a discount and did not cover the full charge, which led to an embarrassing situation at the exit gate.
Stayed 1 night in Sep 2024

6/10 Okay

Linda

Traveled with family
Liked: Staff & service
Convenient location
Hotel quite tired looking along corridors and room but very convenient city centre location
Stayed 1 night in Sep 2024

8/10 Good

Diane

Business traveler
Liked: Cleanliness, staff & service, amenities
Cozy room, facilities. Could do with some privacy to windows not having any net curtains. Meant having to keep curtains closed and lights on when getting dressed so not to be exposed to people using the car park.
Stayed 1 night in Sep 2024

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient city centre location
Good value city centre location with convenient parking on site.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Amenities
Great location. Good standard. I will be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Neil

Liked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gig
Great time at Rock City .Hotel was convenient.
Stayed 1 night in Sep 2024

8/10 Good

Matthew

Stayed 1 night in Sep 2024

8/10 Good

Sharon

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Reception staff very efficient, good service, corridors where rooms are could do with painting, good size room, great location,
Stayed 1 night in Sep 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

HITEN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - great reception staff who are friendly, welcoming and have a great sense of humour. The staff at breakfast did not interact much but simply did their job. The breakfast was good and refilled regularly . With poached eggs able to be ordered freshly . The night time bar staff felt like they did not want to be there and gave that impression that they were doing the basics to do their job. The bedroom I had which was the executive room had a great bed, sofa and bathroom with bath tub. Toiletries were from the white company - nice touch The hotel is in a great location near the town centre . Great value for money .. recommended
Stayed 1 night in Sep 2024

8/10 Good

Brennan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Went for a quiet time. Enjoyed the area
Stayed 3 nights in Sep 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean central hotel
Stayed 2 nights in Sep 2024

6/10 Okay

Neil

Stayed 1 night in Sep 2024

8/10 Good

Matthew

Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to dining options and Nottingham castle
Stayed 1 night in Sep 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service
Property was fit for purpose, location was very central, very close to the castle, short walk in to the center. Staff were friendly and helpful. I was traveling solo and only needed a place to sleep, rooms are dated but clean, only minor downside was you could hear people in rooms around and above but noise level was generally low. Other inconvenience was the toilet seat, strange thing to complain about but it couldn't sit back due to sink structure,so you needed to hold it up with your back, or twist the seat so it was on an angle. Nothing dramatic just inconvenient. Breakfast was decent but standard.
Stayed 2 nights in Aug 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness, staff & service
👍
Stayed 1 night in Aug 2024

10/10 Excellent

Freddie

Stayed 1 night in Aug 2024

10/10 Excellent

Leon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie

Stayed 1 night in Aug 2024

8/10 Good

adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024