St James Hotel, BW Premier Collection

4.0 star property

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Photo gallery for St James Hotel, BW Premier Collection

Reception
Exterior
Suite, 1 King Bed, Non Smoking (Four Poster Bed) | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Library
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
$91
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Rutland Street, Nottingham, England, NG1 6FL
  • Nottingham Castle
    ‪3 min walk‬
  • Theatre Royal
    ‪6 min walk‬
  • Motorpoint Arena Nottingham
    ‪13 min walk‬
  • East Midlands (EMA)
    ‪21 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.4 out of 10
Very good
(61 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(24 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(18 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

Executive King Room

  • Sleeps 3

Small Room

  • Sleeps 1

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

King Suite (Four Poster Bed)

  • Sleeps 2

King Suite

  • Sleeps 2

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About this property

St James Hotel, BW Premier Collection

Hotel in Nottingham City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and dry cleaning are onsite.
St James Hotel, BW Premier Collection offers 87 accommodations with complimentary bottled water and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Nottingham hotel also offers a library, tour/ticket assistance, and laundry facilities. Onsite parking is available (surcharge).

St James Hotel, BW Premier Collection is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
St James Hotel, BW Premier Collection has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 14.95 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 to 18 for adults and GBP 5.50 to 5.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 to 18.00 for adults, and GBP 5.50 to 5.50 for children
  • Self parking fee: GBP 14.95 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Rutland Square Hotel
Rutland Square Hotel Nottingham
Rutland Square Nottingham
St James Hotel Nottingham
St James Nottingham
St James Hotel
St James Hotel
St James Hotel, BW Premier Collection Hotel
St James Hotel, BW Premier Collection Nottingham
St James Hotel, BW Premier Collection Hotel Nottingham

St James Hotel, BW Premier Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 1015 reviews
Rating 8 - Good. 362 out of 1015 reviews
Rating 6 - Okay. 115 out of 1015 reviews
Rating 4 - Poor. 44 out of 1015 reviews
Rating 2 - Terrible. 16 out of 1015 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location for the castle and more historical areas of the city. Rooms small but adequate for 1-2 nights.
Stayed 1 night in May 2025

10/10 Excellent

William

Stayed 1 night in May 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable room, a little dated.
Stayed 1 night in May 2025

10/10 Excellent

J J

Liked: Property conditions & facilities, room comfort
Perfectly located. Very nice staff. Great value for money and a very comfortable bed. I would stay here again.
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good stay, the room was just a little small. Great location. Good rate.
Stayed 1 night in May 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steve

Stayed before always excellent
Stayed 1 night in May 2025

6/10 Okay

Dave

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopped many times here cant fault it
Stayed 1 night in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and great amenities

Great stay. Room was beautiful and had a very comfortable bed. Lots of lovely toiletries supplied and a well stocked tea tray. Very helpful staff. Hotel is right beside the Castle and about 10 minutes walk from the city centre.
Stayed 3 nights in May 2025

6/10 Okay

neil

Stayed 1 night in May 2025

8/10 Good

malcolm

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smart hotel nr castle

Stayed 3 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was very good,excellent breakfast perfectly set for ealking to city and motorpoint arena
Stayed 1 night in May 2025

4/10 Poor

Mr Christopher

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing

The hotel staff was amazing. The room was clean and comfortable. No faults in it. The receptionists were lovely upon greeting and when I requested quite a few things from the reception (more coffee, extra towels etc) even when I had to talk to them again as they missed something they were really kind and eager to help. Upon checking out I left my belongings at the hotel, they kept it stored nicely near the reception desk and the lady was really nice when I retrieved them. Honestly the best experience in the hotel I’ve ever had. It was my second time staying there and i definitely will come back over and over.
Stayed 2 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine with the exception of the bathroom. The toilet seat hadn't enough room to push back and stay standing. Everything else was great.
Stayed 1 night in May 2025

10/10 Excellent

Barry

Stayed 1 night in May 2025

8/10 Good

Susan

Liked: Staff & service
Pleasant, lovely staff
Stayed 1 night in May 2025

10/10 Excellent

William, Coventry

Stayed 1 night in May 2025

10/10 Excellent

Graham

Stayed 3 nights in May 2025

8/10 Good

martin

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

2/10 Terrible

Fabio

Stayed 1 night in Apr 2025

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy rooms and nice staff
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 4 nights in May 2025