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The Oaklands Hotel

3.0 star property

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Photo gallery for The Oaklands Hotel

Premium bedding, individually decorated, individually furnished
Standard Room, 1 Double Bed, Non Smoking | Premium bedding, individually decorated, individually furnished
Premium bedding, individually decorated, individually furnished
Exterior
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
89 Yarmouth Road, Thorpe St Andrew, Norwich, England, NR7 0HH
  • Carrow Road
    ‪3 min drive‬
  • Norwich Riverside Walk
    ‪5 min drive‬
  • The Great Hospital
    ‪6 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Non Smoking, Annex Building

Premium bedding, individually decorated, individually furnished

Standard Double Room, 1 Double Bed, Non Smoking, Annex Building

  • Sleeps 2
  • 1 Double Bed

Standard Single Room, 1 Twin Bed, Annex Building

  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, 1 Double Bed

Premium bedding, individually decorated, individually furnished

Economy Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Premium bedding, individually decorated, individually furnished

Family Room (Classic)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Single Room, 1 Twin Bed (Single)

Premium bedding, individually decorated, individually furnished

Economy Single Room, 1 Twin Bed (Single)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Premium bedding, individually decorated, individually furnished

Classic Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, 1 Double Bed

Premium bedding, individually decorated, individually furnished

Classic Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed

Premium bedding, individually decorated, individually furnished

Superior Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Premium bedding, individually decorated, individually furnished

Family Room (Classic)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

The Oaklands Hotel

3-star Norwich hotel steps from Norfolk Broads
This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
The Oaklands Hotel offers 47 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Norwich hotel also offers a terrace, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided. Complimentary self parking is available on site.

The Oaklands Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Oak Bar - Overlooking the garden, this restaurant serves lunch and dinner. A children's menu is available.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Oak Bar

Things to do

  • Bicycle storage

Family friendly

  • Highchair
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1920
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 10.00 for adults and GBP 5.95 for children
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Oaklands Court
Oaklands Court Norwich
Oaklands Hotel & Court
Oaklands Hotel & Court Norwich
Oaklands Hotel Court Norwich
Oaklands Hotel Court
The Oaklands Hotel Hotel
The Oaklands Hotel Norwich
The Oaklands Hotel Hotel Norwich
Best Western Plus Oaklands Hotel

The Oaklands Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 171 out of 598 reviews
Rating 8 - Good. 237 out of 598 reviews
Rating 6 - Okay. 110 out of 598 reviews
Rating 4 - Poor. 52 out of 598 reviews
Rating 2 - Terrible. 28 out of 598 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Mark

Traveled with partner
Booked on the day. Wasn’t informed that there were two functions with music. Arrived to noise and a lot of drunk people. Things settled around 1.30 in the end but there were still constant interruptions during the night. Upon leaving staff didn’t even ask about the stay. Very poor, all round.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Western Plus Oaklands Hotel great breakfast, friendly staff and walking distance to Norwich ,lots of pubs and restaurants in easy walking distance and its on a bus route if you don t fancy walking .
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed over from a party. Everything you would expect.
Stayed 1 night in Nov 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room 37 in Winter
Arrived good after finding entrance off main road. The reception went well. In the room (no.37) the radiator was making a dripping noice - it was half warm/half cold so I asked reception to ‘bleed’ the radiator. To her credit she tried but didn’t have the correct radiator key. As a result the dripping went on all night. It was cold outside 0 degrees. So it came on more than usual. I should have requested a room change. Bar service very good before I went off to bed. In the morning after a very restless night due to radiator I went for a shower and couldn’t get any hot water out of it. Had to wash with Luke warm water. Comfortable Bed & Hot Shower is paramount. Sorry but this failed !
Stayed 1 night in Nov 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, room comfort
Staff very friendly and helpful. Room was very nice ither than radiator was very noisy and it was right next to the bed so was hot
Stayed 1 night in Nov 2024

6/10 Okay

Fiona

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Biagio

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Tina

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

2/10 Terrible

Rosemary K

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible! Irish travellers and partying went on till 3am. Fighting out side. Loud screaming in the hallways, with very young adults talking about drugs as the run back to their room every 10mins
Stayed 1 night in Oct 2024

6/10 Okay

Timothy

Business traveler
Liked: Cleanliness, staff & service
Quirky
Half the price of nearby Premier Inn A bit quirky with a big TV in reception showing an open fire. Very noisy plumbing was my only main gripe but not the end of the world Eat across road
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Excellent stay
Excellent stay, staff were amazing, food was superb, would definitely stay here again and recommend to anyone
Stayed 1 night in Oct 2024

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great sti
Stayed 1 night in Oct 2024

6/10 Okay

Beverley

Stayed 1 night in Sep 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel,staff were very friendly fabulous breakfast would definitely stay again ☺️
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Nic

Stayed 1 night in Sep 2024

6/10 Okay

Paul

Liked: Staff & service
I stayed in rm4 and thought the room looked a bit tired and needs some maintenance and decor issues. The shower was cold as well.
Stayed 1 night in Oct 2024

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Miss Siobhan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

mark

Stayed 1 night in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently great
Have stayed before and will again. This is a really good 3 star hotel that is excellent value for money. The hotel seems to be a very popular wedding venue but if they now have 4 rooms in a house at the bottom of the drive, so if you dont want to be part of the wedding celebration you coukd (hopefully) stay there. Great breakfast and very helpful staff make this my 'go to' hotel in Norfolk
Stayed 2 nights in Sep 2024

2/10 Terrible

Heather

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time for a renovation
This is the third and final time I will stay. The staff are friendly but the accommodation and cleanliness is a lot to be desired. Every time there is an issue, shower heads, water tempterature. Litter in room, cobwebs, for the price it is a bit expensive for what it is
Stayed 2 nights in Sep 2024

8/10 Good

antonio

Stayed 1 night in Sep 2024

6/10 Okay

Abid

Business traveler
Breakfast
Very limited breakfast option
Stayed 2 nights in Sep 2024