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Overview of The Maids Head Hotel

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Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast Available
  • Business Services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationNorwich Cathedral1 min walk
    Popular LocationMuseum of Norwich at the Bridewell5 min walk
    Popular LocationNorwich Castle10 min walk
    AirportNorwich (NWI-Norwich Intl.)18 min drive

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About this area

Norwich

Located in Norwich, The Maids Head Hotel is in the city center and near the airport. Elm Hill and Norwich Cathedral are notable landmarks, and the area's natural beauty can be seen at Norwich Riverside Walk and Earlham Park. Looking to enjoy an event or a game while in town? See what's going on at Carrow Road. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
Popular Location

What's nearby

  • Norwich Cathedral - 1 min walk
  • Museum of Norwich at the Bridewell - 5 min walk
  • St Gregory's Church - 7 min walk
  • Norwich City Hall - 9 min walk
  • Norwich Castle - 10 min walk

Getting around

  • Norwich Station - 11 min walk
  • AirportNorwich (NWI-Norwich Intl.) - 18 min drive

Restaurants

  • WinePress at Wensum – Restaurant with a bar. Kids' menu available.

About this property

The Maids Head Hotel

A restaurant, a bar/lounge, and a coffee shop/café are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space, and dry cleaning are onsite. All 84 individually decorated rooms feature free WiFi and iPads. For a bit of entertainment, plasma TVs come with satellite channels, and guests can also appreciate conveniences like sitting areas and coffee makers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 7 AM–9:30 AM: GBP 12.95 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English

Business services

  • Meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • iPad
  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20 per night
Cribs (infant beds) are available for GBP 10 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.95 per person (approximately)
  • Crib (infant bed) fee: GBP 10 per night
  • Rollaway bed fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
4.4
Excellent
5 - Excellent
476
4 - Good
341
3 - Okay
71
2 - Poor
23
1 - Terrible
5

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
city break
Lovely hotel in convenient location for city centre
Stayed 1 night in Aug 2020

2/5 Poor

Business traveler
Happy face iconLiked: Cleanliness
Don't book room 307 unless you are about 4' tall..
I like the maids head and have stayed before, but I booked a single for business and they put me in room 307, on the face of it a nice room so fair enough thought nothing more of it until the morning when you discover that you can't stand up in the shower!! It is so low there is not even a fitting to elevate the shower head to above midrift height. Shocking they don't tell you (it may be in the small print, I don't know, but they certainly don't tell you on arrival) and no way to prepare for an early work start - and still cost just shy of £100 w/o breakfast so not cheap......
Stayed 2 nights in Aug 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, beautiful room and excellent location
Our hotel room was clean and beautiful - loved the picture of the cloisters in the bathroom and we had a view of the cathedral.
Stayed 1 night in Aug 2020
LEFT_FULLBLEED_ONE_HALF

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