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The Maids Head Hotel

4.0 star property

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Photo gallery for The Maids Head Hotel

Courtyard
Exterior
Junior Suite | Premium bedding, individually decorated, individually furnished, desk
Exterior
Dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Bar
  • Pet friendly
$185
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
Tombland, Norwich, England, NR3 1LB
  • Norwich Cathedral
    ‪1 min walk‬
  • Norwich Castle
    ‪6 min walk‬
  • Carrow Road Stadium
    ‪17 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪8 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, individually decorated, individually furnished, desk

Single Room

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Dog Friendly Executive Double

Dog Friendly Executive Double | Premium bedding, individually decorated, individually furnished, desk

Dog Friendly Executive Double

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually decorated, individually furnished, desk

Standard Double Room

8.6 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, individually decorated, individually furnished, desk

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, individually decorated, individually furnished, desk

Executive Double or Twin Room

9.4 out of 10
Exceptional
(24 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Executive Dog Room

  • Sleeps 2

Classic Double Room

  • Sleeps 2

View all photos for Executive King Or Twin Room

Premium bedding, individually decorated, individually furnished, desk

Executive King Or Twin Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Single Room

  • Sleeps 1

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About this property

The Maids Head Hotel

4-star hotel in Norwich City Center
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, free use of bicycles, and concierge services.
The Maids Head Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 6 meeting rooms are available. This business-friendly hotel also offers concierge services, dry cleaning/laundry services, and 24-hour room service. Onsite parking is available (surcharge), along with a car charging station.

The Maids Head Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Children aged 12 and younger eat free breakfast.
WinePress at Wensum - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 10 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle storage
  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1287
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.00 for children
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1008 reviews
Rating 8 - Good. 249 out of 1008 reviews
Rating 6 - Okay. 45 out of 1008 reviews
Rating 4 - Poor. 20 out of 1008 reviews
Rating 2 - Terrible. 10 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

JU YING, Vancouver

Traveled with family
Liked: Cleanliness, amenities
The establishment was aged yet well refurbished. The staffs were professional, welcoming, and polite. The dining hall was said to be from the 14th century, yet it has been renovated to be classy and did not feel aged at all. Furthermore, the property is located right next to the Cathedral and Elm Hill, making easy visits around the city (although the entire city is very walkable). Unfortunately, the room I stayed at in the hotel had one of the most uncomfortable beds I had ever experienced. The mattress seems to be of innerspring and completely collapsed on either side to the point where on several occasions I would almost fell off from the bed. Everything else in the room was satisfactory, and we also had a decent breakfast. However the poor experience from the flawed mattress impacting my rest cannot justify the otherwise satisfactory experience.
Stayed 1 night in May 2025

8/10 Good

Brian, Chingford

Business traveler
Liked: Amenities
There is a lot of history regarding this centrally located hotel in Norwich.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a tour of the city in the vintage Bentley with Sophie the driver who was just lovely. We will definitely be coming back.
Stayed 1 night in May 2025

8/10 Good

Elissa

Traveled with family
Liked: Cleanliness, property conditions & facilities
The maids tale was very good. We loved the breakfast. Rooms and location were very good. One setback was we could hear the activities and snoring from the next room beside us.
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities
Old in every way Terrible room accessed via multiple staircases Good buffet breakfast
Stayed 1 night in May 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in charming hotel

Very pleasant stay. Friendly staff and comfortable room. We stayed in room 314 whuch is above the main entrance. Was a bit noisy in the evening between 10-12 due to students but have had worst. Breakfast very nice and good selection. Would defo stay again
Stayed 2 nights in May 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
As always , the hotel is wonderful. The only downside I found is the little extra's or no longer available (for example - Toiletries are no longer given in the rooms). These little extra made the whole stay more special.
Stayed 4 nights in May 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, reasonably priced. Delicious food for breakfast, and very helpful people at the reception desk.
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Lucy

Stayed 1 night in May 2025

8/10 Good

Andrea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very good if anything was wrong. It is in a perfect location and double rooms are a good size. More toiletries, larger TVs and making sure there are decaf drink options in every room - neither of the rooms I had were given decaf teabags would have upgraded scores to excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We attended a wedding and stayed the night. The reception check in staff were fantastic and arranged our room was available slightly earlier to get changed before the wedding. The rooms were great, clean, comfy bed and the shower was very powerful (managed to spray it out the bathroom, oops, sorry about that - very powerful!) The wedding host was a very capable chap, nothing was too much trouble and it was a really enjoyable stay. Well done to everyone involved in keeping the place running, a great place and wouldn't hesitate to recommend.
Stayed 1 night in May 2025

10/10 Excellent

Laraine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marvellous Maids Head

Another wonderful visit to the gorgeous Maids Head. Warm welcome, fantastic service & gorgeous rooms. Already planning next visit.
Stayed 1 night in May 2025

8/10 Good

Mrs N M J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cooooool!,,,,

The only issue we had was that the room was very warm but, after a call to reception, we were provided with a portable air conditioning unit.
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
A vintage property with modern amenities and service.
Stayed 3 nights in Apr 2025

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Holly

Stayed 1 night in Apr 2025

8/10 Good

LEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great location, nice hotel, great staff. Breakfasts were excellent. The bar could have had a better range of beers, but the staff, especially Rosa, were friendly and efficient. The was nice and the bed was very comfortable. It was our second stay and we will be back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

The staff were great, it was my wife’s birthday and they upgraded our room to a feature room for free and they had left a handwritten birthday card in the room. Very nice hotel would definitely stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Suggest getting a ride in the rolls-Royce
Stayed 2 nights in Apr 2025

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very friendly staff
Stayed 1 night in Apr 2025