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The Dial House

4.0 star property

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Exterior
Snack bar
Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished
Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished
Deluxe Double Room | Bathroom | Deep soaking tub, designer toiletries, hair dryer, bathrobes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Free WiFi

Explore the area

Map
Market Place, Norwich, England, NR10 4JJ
  • Whitwell and Reepham Station
    ‪15 min walk‬
  • ROARR! Dinosaur Park
    ‪7 min drive‬
  • Blickling Hall
    ‪10 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

The Dial House

4-star Norwich hotel with coffee shop/cafe
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and spa services. Free continental breakfast and free WiFi in public areas are also provided. Housekeeping is available on request.
The Dial House offers 8 accommodations with complimentary bottled water and bathrobes. Each accommodation is individually furnished and decorated. 43-inch Smart televisions come with digital channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, designer toiletries, and hair dryers. This Norwich hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Norwich hotel also offers spa services and a terrace.

The Dial House is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and noon.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • Prenatal massages

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of GBP 20 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Dial House Hotel
The Dial House Norwich
The Dial House Hotel Norwich

The Dial House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 27 out of 37 reviews
Rating 8 - Good. 8 out of 37 reviews
Rating 6 - Okay. 1 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

10/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zacchary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful quiet hassle free property. Spotlessly clean and well equipped. Would highly recommend it.
Stayed 1 night in Oct 2024

10/10 Excellent

Graham

Stayed 1 night in Oct 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fabulous building and beautiful bedroom with lovely bathroom. Great decor throughout. The free beer or cocktail is a lovely touch. The only downside was our room was at the front of the hotel and we were woken by the constant slamming of the front door and people talking loudly outside early in the morning!
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem in Norfolk
Incredible hidden gem of a hotel. Modern and unique with a zero staff check-in policy using digital keypads to access the rooms. Having breakfast included at the bakery downstairs was a real treat each morning! Fab location, the pub across the road is super too and hold a must visit quiz night!
Stayed 2 nights in Jul 2024

8/10 Good

Pierre

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was fantastic and also bathroom. I would just say that it was lacking of hospitality service like no one to talk to and dealing with finding places for dinner on a Sunday night was a big challenge . I was told that it seems to be the new way for B&B to be but a voice with a face is much appreciated.
Stayed 2 nights in Sep 2024

4/10 Poor

Gordon Handley

Liked: Cleanliness
Check in was difficult and a nuisance.
Stayed 3 nights in Aug 2024

8/10 Good

Darren

Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing B&B
Stayed 1 night in Jul 2024

10/10 Excellent

Ed

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a place..beautiful. stunning room and lovely hotel.. will be back
Stayed 1 night in Jul 2024

10/10 Excellent

SANDRA

Stayed 1 night in Jul 2024

10/10 Excellent

scott, Hitchin

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel.
Stayed 2 nights in Jun 2024

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Vivienne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor though a tad tired in places! Great bakery on ground floor!
Stayed 2 nights in Jun 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with nice touches
Comfortable room and helpful communications
Stayed 1 night in Jun 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish individual styles room
Individual stylish room and lovely breakfast from the bakery
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reepham
The room was spotless. It looked like we were the first people to stay there. Beautiful place for a quiet getaway to recharge.
Stayed 1 night in Jun 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful
Stunning and unusual little hotel in lovely village square setting. Room was amazing, a real experience. Voucher for breakfast in downstairs cafe an added bonus. Free parking close by. Self check in worked a treat, staff on hand via whatsapp if required. Loved it!
Stayed 1 night in Jun 2024

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
High end relaxing break
Spacious and clean, stylist decor. High end bathroom. Very comfortable bed.
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2024

6/10 Okay

Elizabeth

Traveled with partner
I feel that the stay was overpriced even though it was described as ‘Bread & Breakfast’. Beautiful rooms but they are clearly wanting to have minimal staff thus you get the feel of no service. Croissants and pastries and drinks to the value of £10 is not a good breakfast, even the offer of some fruit, granola, yogurt or milk would be an improvement. Disappointed compared with previous stays.
Stayed 2 nights in May 2024