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Sutton Staithe Hotel

3.0 star property

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Photo gallery for Sutton Staithe Hotel

Interior
Breakfast and dinner served
Single Room, 1 Twin Bed, Garden View | 1 bedroom, individually decorated, individually furnished, desk
View from room
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Free WiFi
$148
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
Staithe Rd, Norwich, England, NR12 9QS
  • East Ruston Old Vicarage
    ‪5 min drive‬
  • Happisburgh Lighthouse
    ‪8 min drive‬
  • BeWILDerwood
    ‪11 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪26 min drive‬

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite | 1 bedroom, individually decorated, individually furnished, desk

Double Room, Ensuite

9.0 out of 10
Wonderful
(61 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, individually decorated, individually furnished, desk

Family Triple Room

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Single Room, 1 Twin Bed, Garden View

Single Room, 1 Twin Bed, Garden View | 1 bedroom, individually decorated, individually furnished, desk

Single Room, 1 Twin Bed, Garden View

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 1
  • 1 Twin Bed

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About this property

Sutton Staithe Hotel

3-star Norwich hotel steps from Norfolk Broads
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, an arcade/game room, and a banquet hall are onsite. Change of towels is available on request.
Sutton Staithe Hotel offers 11 accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include desks. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This Norwich hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. Onsite self parking is complimentary.

Sutton Staithe Hotel is a smoke-free property.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.
Sutton Staithe Bar - This restaurant serves breakfast and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of GBP 14.95
  • Private picnics

Restaurants on site

  • Sutton Staithe Bar

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a provincial park
  • On a lake

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: GBP 14.95

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Property is also known as

Sutton Staithe Hotel Hotel
Sutton Staithe Hotel Norwich
Sutton Staithe Hotel Hotel Norwich

Sutton Staithe Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 277 out of 494 reviews
Rating 8 - Good. 157 out of 494 reviews
Rating 6 - Okay. 44 out of 494 reviews
Rating 4 - Poor. 12 out of 494 reviews
Rating 2 - Terrible. 4 out of 494 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time, wonderful staff and lovely place to stay
Stayed 4 nights in May 2025

10/10 Excellent

Gloria

Stayed 2 nights in Apr 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room in quiet setting. The staff are excellent and very friendly, breakfast is very good. Ate a few evenings in the hotel and food was excellent, will definitely return in the future
Stayed 2 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

Racing

Staff very friendly ate here food was very nice, the only thing I would say is the WiFi is pretty bad my wife was trying to work on her laptop and couldn’t get connected on that or our phones
Stayed 1 night in May 2025

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alarming visit

Would have loved to have given a 5 star but it has to be 4 because the fire alarm went off at 5am and there was no one on site. It took half an hour for the manager to turn up and turn it off. And that was only because a neighbour knew who to call. They gave us a couple of free drinks the next evening but we had to ask. No apologies. The day staff didn't even know what had happened.
Stayed 2 nights in May 2025

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly comfortable stay

Amazing hosts! Such a friendly place, had an event on for one of the staff and they welcomed us in like we were part of the community. The room (room 3) was nicely decorated and very comfortable. Lovely surroundings. Top quality cosy hotel! I highly recommend!
Stayed 1 night in May 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, room comfort

Enjoyable stay

My stay was very good the staff were exelent and the meals were of an high standard ,however there are areas that need improving some of the decor needs improving this is a 200 year old building so overall not to bad but there are repairs that need to be addressed.
Stayed 7 nights in May 2025

4/10 Poor

Kevin

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room rate was very cheap and there’s a reason for this. The building is very shabby and although the welcome pack explains that it’s an old building and they are doing their best to renovate it, it’s obvious that they are completely out of their depth. This was a feeling echoed by other guests I spoke to. Having said that the bed was one of the most comfortable hotel beds I’ve slept in for sometime. Food was good, drinks offer extensive and staff friendly and I’m sure doing their best. Would I book again, sadly not.
Stayed 1 night in May 2025

10/10 Excellent

simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent welcome. Excellent bedroom and end suite bathroom. Bed extremely comfortable. Breakfast was fantastic. Amazing setting. Could not fault anything.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy repeat customer

3rd visit in two years, love this place. Lovely comfortable rooms with great mattresses and bathrooms. Brilliant food and a broad selection of local beers in a great location especially if you want to take an electric boat out on the broads for a few hours.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly

Lovely people, very friendly, made us most welcome. They are trying to build this hotel up, lots of Refurb work but this didn’t affect the service, the food or the drink that was served to us overall we had a great weekend and we definitely go back again
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Amenities
Beautiful
Stayed 1 night in May 2025

6/10 Okay

Stephen

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s always good at the Staithe, rooms are what you expect in a pub, the food is exceptional and the customer service is very good
Stayed 2 nights in Apr 2025

8/10 Good

Agnieszka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and quiet hotel. Comfortable beds,friendly staff,room has everthing you need.
Stayed 2 nights in May 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely friendly hotel

Lovely hotel friendly staff. We have stayed several times and I am sure we will we staying again.
Stayed 1 night in May 2025

2/10 Terrible

Andy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking customer service

Booked the wrong date by mistake and realised straight away.Tried to contact property with no response, Hotels.com tried several times but to no avail.l was willing to change dates but to have no reply from this hotel I find quite bizarre. This may be a really nice hotel but their customer service is definitely not up to what you would expect.
Stayed 1 night in May 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people nice area on river.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Amenities
We stayed here for one Night on the way to visit family in Suffolk. Great little place, room was very clean, food in the bar was great with very friendly locals to chat to. Staff were very pleasant and helpful. Great value with full English/continental breakfast included with the price. Would not hesitate to stay again.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Nice stay - but shower and decor quite dated . Cosy and nice location
Stayed 2 nights in Apr 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay, excellent staff, very good food and a great room with a comfy bed.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous Hotel - Wonderful Staff

Welcoming and helpful staff. Beautiful room overlooking the small marina on the River Ant. Comfortable and attractive room. Would highly recommend and stay again whenever I have the chance.
Stayed 1 night in Apr 2025