1/5 Terrible
Robert, Slough
Traveled with group
2 Sep 2020
Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2020
Overview of Holiday Inn Norwich
Photo gallery
4.0/5 Very Good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
Some amenities are temporarily unavailable.
Pool- Free WiFi
- Parking included
- Pet Friendly
- Air Conditioning
Spa
Cleaning and safety practices
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
Explore the area
The Forum6 min drive
St Peter Mancroft6 min drive
St Julian's Church6 min drive
Norwich (NWI-Norwich Intl.)12 min drive
Rooms are unavailable for your trip dates on Hotwire. Try new dates to check availability.
Change Search
About this area
Norwich
Located in Norwich, Holiday Inn Norwich is in the city center and by the sea. Norwich Theatre Royal and Norwich Castle are cultural highlights, and some of the area's landmarks include Surrey House and St John the Baptist Cathedral. Looking to enjoy an event or a game while in town? See what's happening at Carrow Road or UEA Sportspark.
View in a map
What's nearby
- High Ash Farm - 4 min drive
- The Forum - 6 min drive
- St Peter Mancroft - 6 min drive
- St Julian's Church - 6 min drive
- Dragon Hall - 6 min drive
Getting around
- Salhouse Station - 13 min drive
- Norwich (NWI-Norwich Intl.) - 12 min drive
Restaurants
- Junction Restaurant – Restaurant with a bar. Serves breakfast, lunch, dinner, and light fare.
About this property
Cleaning and safety practices
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Temporary closures
Some amenities are temporarily unavailable
Due to COVID-19, some amenities and services are unavailable Thu, Nov 05 - Wed, Dec 02 (dates are subject to change):
Swimming pool
Spa/Beauty services
Fitness facilities
Sauna
Property amenities
Due to COVID-19, some amenities and services are unavailable for the dates of your stay.
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
Food and drink
- Breakfast available for a fee: GBP 10 per person
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Children's pool
- Fitness center
- Indoor pool
- Sauna
- Spa services
- Steam room
Family friendly
- Children's pool
- Cribs/infant beds (surcharge)
- Dry cleaning service
- Indoor pool
- Laundry facilities
- Rollaway/extra beds (surcharge)
Conveniences
- Elevator
- Front-desk safe
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
Languages spoken
- Chinese
- English
- French
- Italian
- Russian
- Spanish
Business services
- Business center
- Meeting rooms
- Conference space (212 square feet)
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Assistive listening devices available
- Bathroom emergency pull cord
- Grab bar near toilet
- In-room accessibility
- Low-height counter and sink
- Raised toilet seat
- Wheelchair-accessible business center
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Cribs/infant beds (surcharge)
- Pillow menu
- Rollaway/extra beds (surcharge)
Bathroom
- Bathtub
- Hair dryer
Entertainment
- Flat-screen TV
- Pay movies
- Satellite channels
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Phone
- Safe
Policies
Check-in
Check-in from 2 PM - 3 AM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Renovations and closures
The following facilities or services will be unavailable from November 5 2020 to December 2 2020 (dates subject to change):
- Fitness facilities
- Sauna
- Spa/Beauty services
- Swimming pool
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 10 per pet, per night
Dogs only
2 per room
Pets cannot be left unattended
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for full breakfast: GBP 10 per person (approximately)
- Pet fee: GBP 10 per pet, per night
- Service animals are exempt from fees
- Cribs (infant beds) are available for an additional fee
- Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)
4.0
Very Good
4.3/5
Cleanliness
4.2/5
Staff & service
4.1/5
Amenities
3.9/5
Property conditions & facilities
2/5 Poor
Julie
Traveled with family
1 Sep 2020
Disliked: Property conditions & facilities
Not brilliant
Stayed 2 nights in Aug 2020
4/5 Good
Lisa, Derby
Traveled with partner
1 Sep 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020
2/5 Poor
John
29 Aug 2020
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
4/5 Good
Caroline
Traveled with family
26 Aug 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Stayed 2 nights in Aug 2020
Get the Hotwire app and reinvent the way you book travel
- Last-minute adventures: booking a trip on the fly just got easier
- 24/7 savings: exclusively negotiated Hot Rate Hotels, Cars, and Flights
- On-the-go info: find all your trip details in one place