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Holiday Inn Norwich North by IHG

4.0 star property

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Photo gallery for Holiday Inn Norwich North by IHG

Indoor pool
Cocktail bar
Exterior
Cocktail bar
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Pool
  • Room service
  • 24/7 front desk
$121
includes taxes & fees
Sep 5 - Sep 6

Explore the area

View in a map
Cromer Road, Norwich, England, NR6 6JA
  • Norwich Cathedral
    ‪6 min drive‬
  • Market Place
    ‪6 min drive‬
  • University of East Anglia
    ‪7 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪14 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Garden View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Garden View

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds, Ground Floor

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 54 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(11 reviews)
  • 53 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)
  • 54 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 64 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 54 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 65 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room

8.0 out of 10
Very good
(1 review)
  • 65 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Walk-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed (Walk-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed (Top Floor)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Twin Bed (Top Floor)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(11 reviews)
  • 64 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Garden View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Balcony

  • 64 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Norwich North by IHG

4-star Norwich hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Holiday Inn Norwich North by IHG offers 121 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Holiday Inn Norwich North by IHG provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 2361 square feet (219 square meters) include conference space. This business-friendly hotel also offers a garden, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Holiday Inn Norwich North by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Concorde Restaurant - This restaurant serves breakfast, lunch, and dinner.
Concorde Bar - This cocktail bar serves light fare only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 4.95 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Concorde Bar
  • Concorde Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 2,361 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 55.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 4.95 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 55.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Norwich North
Holiday Inn Norwich North
Norwich North Holiday Inn
Holiday Inn Norwich Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich North Hotel
Holiday Inn Norwich
Holiday Inn Norwich North
Holiday Norwich By Ihg Norwich
Holiday Inn Norwich North by IHG Hotel
Holiday Inn Norwich North an IHG Hotel
Holiday Inn Norwich North by IHG Norwich
Holiday Inn Norwich North by IHG Hotel Norwich

Holiday Inn Norwich North by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 289 out of 640 reviews
Rating 8 - Good. 231 out of 640 reviews
Rating 6 - Okay. 74 out of 640 reviews
Rating 4 - Poor. 36 out of 640 reviews
Rating 2 - Terrible. 10 out of 640 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Stayed 1 night in May 2025

10/10 Excellent

D J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class staff are wonderful
Stayed 1 night in May 2025

10/10 Excellent

Naziah

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place and nice staff
Stayed 1 night in May 2025

10/10 Excellent

Kathleen Delaney

Stayed 2 nights in May 2025

8/10 Good

Nicola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located hotel. Enjoyed using the pool. Hotel restaurant food was good for both breakfast and dinner. Staff welcoming and helpful. The car park was quite tight to park in, if on the end of the row as I was.
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Property conditions & facilities, room comfort
Lovely room. Staff all exceptional.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Holiday Inn facilities and staff are all very child friendly making it a great place to stay for families.
Stayed 1 night in May 2025

4/10 Poor

Victoria

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We arrived for check in to a very cold welcome from Courtney. She was rude and abrupt. When arriving in our room, noticed straight away how dirty it was. I tried to call down to reception to find the phone was not plugged in and no socket was to be found. I went down to show photos I had taken and we were given another room. This room was much the same. Filthy, outdated and in need of some proper maintenance.
Stayed 1 night in May 2025

6/10 Okay

Hannah E

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

No rush to go back.

Two of the four plug sockets didn't work, the bathroom smelled of block drains and the walls are paper thin and at 11pm I could hear everything going on in the room next door. The lift to the third floor was out of action. They also placed a solo female traveller as far away from reception as possible, I can't believe hotel chains still have no policy to protect vulnerable guests. I mentioned all this on check out and the girl just stared at me like I had three heads.
Stayed 2 nights in May 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprised with the standard of accommodation and facilities.very impressee. I would have rated excellent. However, one of the receptionists could have been more friendly and let the rest of the staff down. I also found a used sanitary pad on the floor in the bathroom.
Stayed 1 night in May 2025

6/10 Okay

Nick

Stayed 1 night in Apr 2025

10/10 Excellent

irene

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class!

One of the best hotels I've ever had the pleasure of staying in! Absolutely first class in all departments - comfort, facilities, service, amenities, restaurant, location and lovely, welcoming staff. All boxes ticked for me.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Traveled with family
Stayed 1 night in Apr 2025

8/10 Good

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice Hotel

Nice hotel with lovely extras such as a water table and biscuits for dogs. Breakfast buffet was good with full selection. I had a family room and the sofa bed was very uncomfortable with a really thin mattress.
Stayed 1 night in Apr 2025

8/10 Good

phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kate

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and comfortable although very basic.
Stayed 3 nights in Apr 2025

10/10 Excellent

malkanthi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Lovely reception and kitchen staff
Stayed 1 night in Apr 2025

6/10 Okay

Oleksandra

Traveled with family
Liked: Staff & service, property conditions & facilities
Not bad for short term but not for
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities, room comfort

I lovely, friendly hotel.

All the staff were friendly and welcoming. I would particularly like to commend Cindy who was so friendly and helpful at breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. My family loved it.
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Traveled with group
Liked: Amenities
Overall a very pleasant experience for a few days. Property a bit dated. Very good breakfast
Stayed 3 nights in Apr 2025

8/10 Good

Carol

Stayed 1 night in Apr 2025