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Overview of Holiday Inn Norwich City

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Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationCarrow Road5 min walk
    Popular LocationLion Wood11 min walk
    Popular LocationNorwich Riverside Walk13 min walk
    AirportNorwich (NWI-Norwich Intl.)10 min drive

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About this area

Norwich

Located in Norwich, Holiday Inn Norwich City is in the city center and on a river. Norwich Castle and Norwich Cathedral are notable landmarks, and the area's natural beauty can be seen at Norwich Riverside Walk and Earlham Park. Check out an event or a game at Carrow Road, and consider making time for BeWILDerwood, a top attraction not to be missed.
Popular Location

What's nearby

  • Carrow Road - 5 min walk
  • Lion Wood - 11 min walk
  • Norwich Riverside Walk - 13 min walk
  • Dragon Hall - 16 min walk
  • St Julian's Church - 16 min walk

Getting around

  • Norwich Station - 9 min walk
  • AirportNorwich (NWI-Norwich Intl.) - 10 min drive

Restaurants

  • Onsite dining venue – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.

About this property

Holiday Inn Norwich City

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, 24-hour room service, and a meeting room. All 150 rooms offer free WiFi and free wired Internet, plus 24-hour room service and flat-screen TVs with cable channels. Coffee makers, pillow menus, and hair dryers are among the other amenities available to guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6.95 per night)
  • Onsite parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 14.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Access to nearby indoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Access to nearby indoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Hindi
  • Hungarian
  • Latvian
  • Polish
  • Romanian
  • Russian
  • Spanish
  • Ukrainian

Business services

  • 24-hour business center
  • 1 meeting room
  • Conference space (125 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Linens
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Dogs only
2 per room
Pets cannot be left unattended
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14.95 per person (approximately)
  • Self parking fee: GBP 6.95 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
4.4
Excellent
5 - Excellent
297
4 - Good
256
3 - Okay
40
2 - Poor
10
1 - Terrible
4

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Traveled with family
Happy face iconLiked: Staff & service, property conditions & facilities
Sad face IconDisliked: Cleanliness
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Staff & service, amenities
Really great helpful staff dealing brilliantly in difficult situations in COVID-19. Well organised e.g. breakfast and bar. Social distancing possible with only one family in lifts at a time,etc. Reception desk staff very friendly and helpful. Rooms fairly clean. Some dated looking bits e.g. carpet stains but fine for the price.
Stayed 3 nights in Aug 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Staff & service, room comfort
overall ok ...
Overall ok other than one of the towel had a black stain on it. You would expect cleanliness is top priority during Covid times & we also requested for a cot during our booking but it wasn’t there. It was rectified immediately after we checked into the room. The room has no fridge but there was a ice bucket & ice machine on the floor to keep our infant’s milk cold.
Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Staff & service, property conditions & facilities
Staff were great and very helpful, location was very convenient and having a view into the stadium was excellent.
Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of pitch from room and room service was very good
Stayed 1 night in Aug 2020
LEFT_FULLBLEED_ONE_HALF

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