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Dunston Hall Hotel, Spa and Golf Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dunston Hall Hotel, Spa and Golf Resort

Aerial view
2 bars/lounges, sports bar
2 bars/lounges, sports bar
Four Poster Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Indoor pool, sun loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
Ipswich Road, Stoke Holy Cross, Norwich, England, NR148PQ
  • Dunston Hall
    8 min walk
  • Dickie Boys
    7 min walk
  • Norwich Station
    13 min drive
  • Norwich (NWI-Norwich Intl.)
    21 min drive

Room options

View all photos for Classic Twin Room

Classic Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic King Room

Classic King Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic King Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, Accessible

Classic Double Room, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double Room, Accessible

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Room

Deluxe King Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior King Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Family Room

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Four Poster Room

Four Poster Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Four Poster Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Family Room

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Family Room

Classic Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Family Room

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

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The price is $72
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includes taxes & fees
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About this property

Dunston Hall Hotel, Spa and Golf Resort

4-star Norwich hotel with golf course
This hotel features a full-service spa, a golf course, and an indoor pool. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges, and a health club are onsite.
Dunston Hall Hotel, Spa and Golf Resort offers 166 accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa has 6 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Dunston Hall Hotel, Spa and Golf Resort features a golf course and an indoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 49213 square feet (4572 square meters) include conference space. This Victorian hotel also offers a health club, a spa tub, and spa services. Onsite parking is available (surcharge).

Dunston Hall Hotel, Spa and Golf Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
The Brasserie Restaurant - Overlooking the golf course and garden, this brasserie serves breakfast and dinner. A children's menu is available. Reservations are required.
Bunkers Bar - Overlooking the golf course and garden, this sports bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Garden Terrace Bar - Overlooking the golf course and garden, this bar serves brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 0.01 per stay; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 15 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bunkers Bar
  • Garden Terrace Bar
  • The Brasserie Restaurant

Things to do

  • 18-hole golf course
  • Billiards/pool table
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Piano
  • Spa tub
  • Yoga classes

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 49,213 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Built in 1859
  • Designated smoking areas (fines apply)
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 0.01 per stay (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Vere Dunston Hall
Vere Dunston Hall Hotel
Vere Dunston Hall Hotel Norwich
Vere Dunston Hall Norwich
Dunston Hall Hotel Norwich
Dunston Hall Hotel
Dunston Hall Norwich
Dunston Hall
Dunston Hall De Vere Hotel Norwich
De Vere Dunston Hall Norwich
De Vere Dunston Hall Hotel
De Vere Dunston Hall
Dunston Hall
Dunston Hall Hotel, Norwich
Dunston Hall Hotel Spa Golf Resort
Dunston Hall Hotel, Spa and Golf Resort Hotel
Dunston Hall Hotel, Spa and Golf Resort Norwich
Dunston Hall Hotel, Spa and Golf Resort Hotel Norwich

Dunston Hall Hotel, Spa and Golf Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 422 out of 1001 reviews" "
Rating 8 - Good. 300 out of 1001 reviews" "
Rating 6 - Okay. 167 out of 1001 reviews" "
Rating 4 - Poor. 79 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mark M
Great Service all round 10/10
Stayed 1 night in Sep 2024

4/10 Poor

Daniel

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I had paid for breakfast and went downstairs at 7am only to be greeted by 51 guests from a coach. The staff in the restaurant said that they would need to find me a table in the corner somewhere because they “weren’t aware of 51 guests that had suddenly turned up for breakfast”. Even checking out in the morning wasn’t great. I stood at the counter where 3 members of staff ignored my presence for a few minutes. Customer service poor. I didn’t stay for breakfast as it was chaotic.
Stayed 1 night in Sep 2024

6/10 Okay

Martin

Business traveler
Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

CLayton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided not to stay after booking in because we were offered a room without a walk-in shower. We wrongly assumed that a 4 star hotel would have this basic facility . My wife is unable to use a normal bath . Therefore we did not stay at the hotel. We have now been charged the full amount and request that you reimburse us . Your reply is awaited.
Stayed 3 nights in Sep 2024

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Superb food!
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely two night stay highly recommended
Stayed 2 nights in Sep 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
The beautiful building and country grounds
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Traveled with group
Liked: Amenities
Stayed 1 night in Sep 2024

2/10 Terrible

Alan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent from start to finish. Staff very attenuative and helpful. Room very clean and fresh. Food excellent. Highly recommend. :-)
Stayed 1 night in Sep 2024

10/10 Excellent

ADAM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family get away
Our third time here and could not fault. Service was friendly, especially in the resturant. They really did pay attention to detail. Relaxed environment. Swimming pool is good and breskfast fantastic, lots to choose from with plenty of space to sit.
Stayed 1 night in Sep 2024

4/10 Poor

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities
So much promise
Promised much . Delivered little. Fantastic looking property. Hotel restaurant more like a canteen. Service on the Saturday sadly lacking, over a hours wait for our main course. Food mediocre. The burger was better than the fillet steak!
Stayed 2 nights in Sep 2024

6/10 Okay

Joseph

Business traveler
Disliked: Staff & service, property conditions & facilities
The stay was somewhat disappointing overall. The staff were not particularly helpful, and it was unprofessional to overhear conversations about their intoxication the previous night. The quality of the food left much to be desired, and the overall ambiance of the establishment felt rather dated. Overall, it did not meet expectations.
Stayed 1 night in Sep 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Venue, was upgraded to a deluxe room with 2 king size beds ( 1 each), so comfortable. Had dinner in the evening which was lovely, served by a very accommodating lad called Ben. Laura on reception was very helpful too. The bar area was Special. The grounds are great to walk around. Very happy with our over night stay. Went in the Spa for a swim and steam room, was exceptionally clean. All good
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2024

4/10 Poor

Lola

Stayed 1 night in Sep 2024

6/10 Okay

Jermaine

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Lovely property and setting.. areas of the hotel are dated (rooms, spa, pool). Food was prices seem reasonable but food quality and portions did not match pricing.
Stayed 1 night in Aug 2024

8/10 Good

Emma

Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Luisa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was too hot, pool was dirty, no showers for after you go in the sauna and steam room so people were just going straight in the pool.There were numerous tour buses and with the type of clientele they brought the price of the hotel should be brought down swearing/shouting (rough as toast) . The grounds were nice but overpriced for what it is.
Stayed 1 night in Sep 2024

6/10 Okay

Craig

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed in a signature four poster room. It was very tired and in need of some updating. Pretty average hotel, shame that you can’t order room service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jodie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here. Lovely surroundings. Clean room Every day with tea coffee, biscuits replaced. Good choice at breakfast. Ample parking , great leisure facilites. Staff approachable and friendly, we will be returning.
Stayed 4 nights in Aug 2024

8/10 Good

Mrs J E

Stayed 1 night in Aug 2024

4/10 Poor

Jason

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Too much to write but there were big problems woth Lack of hot water Very long waits in both dinig areas for food to be served. No accountability when staff make an assurance on service and dont provide it. No fridge in the rooms. No air con. Did not accomodate very elderly guests request to stay near the front of the hotel instead had to walk a long way to get to their rooms. Had no response from the hotel after making complaints.
Stayed 3 nights in Aug 2024