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Overview of Best Western Plus Oaklands Hotel

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Premium bedding, individually decorated, individually furnished
Premium bedding, individually decorated, individually furnished
Premium bedding, individually decorated, individually furnished
Premium bedding, individually decorated, individually furnished

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast Available
  • Business Services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing

Explore the area

    Popular LocationCarrow Road3 min drive
    Popular LocationCow Tower4 min drive
    AirportNorwich (NWI-Norwich Intl.)10 min drive
    Popular LocationNorwich Riverside Walk12 min drive

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About this area

Norwich

Located in Norwich, Best Western Plus Oaklands Hotel is in the business district and near the airport. Elm Hill and Magdalen Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Catton Park and Whitlingham Country Park. The Plantation Garden and High Ash Farm are also worth visiting.
Popular Location

What's nearby

  • Carrow Road - 3 min drive
  • Cow Tower - 4 min drive
  • Mousehold Heath - 9 min drive
  • Norwich Riverside Walk - 12 min drive
  • Dragon Hall - 12 min drive

Getting around

  • Norwich Station - 6 min drive
  • AirportNorwich (NWI-Norwich Intl.) - 10 min drive

Restaurants

  • Oak Bar – Garden-view restaurant. Serves lunch and dinner daily. Kids' menu available.

About this property

Best Western Plus Oaklands Hotel

This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, dry cleaning, and a 24-hour front desk. All 47 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, TVs come with digital channels, and guests can also appreciate conveniences like electric kettles and free tea bags/instant coffee.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitization guidelines of We Care Clean (Best Western)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • To-go breakfast available for a fee daily 7 AM–10 AM: GBP 9.95 for adults and GBP 5.95 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Family friendly

  • Dry cleaning service

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 22-inch TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)

Policies

Check-in

Check-in from 3 PM - 1 AM
Early check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 9.95 for adults and GBP 5.95 for children (approximately)
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
3.8
Good
5 - Excellent
77
4 - Good
141
3 - Okay
62
2 - Poor
29
1 - Terrible
10

4.1/5

Cleanliness

4.0/5

Staff & service

3.4/5

Amenities

3.7/5

Property conditions & facilities

2/5 Poor

Traveled with group
Sad face IconDisliked: Cleanliness
I am a Best Western platinum member so have been to many of their hotels. This hotel barely scrapes the grade for a regular Best Western - it is in no way worthy of Best Western Plus. Where the restaurant should be is a farm shop which while is a nice shop the two tables for the shop cafe is woefully insufficient for everyone at breakfast. If you want breakfast you need to eat outside regardless of the weather! The bar is new and looks nice but there is very little seating and the seats by the bar are cramped and don’t have anywhere to rest your drink. The pool has been closed down The mattress was very old and saggy and pillows lumpy. My biggest gripe was the lack of Covid awareness. People were piling out of taxis into the bar and not asked for track and trace. No masks from anyone, nobody at reception insisting sanitiser as people enter, and the bar was overly busy and cramped. Impossible to move safely around reception and bar areas. Bar a rip off - £10 for a single gin and tonic. The rooms had the cushions and bedspreads that hotels should not be using, the leaflets were still in the stands and I was told the hotel was full so certainly not ensuring the room is empty for 24 hours as per Covid advice. The room was caked in dust; when the window was opened there was dirt all around the window. We went to the pub opposite instead of the hotel bar and went to the Town Hall Innkeepers Lodge down the road which were both excellent in terms of quality and Covid awareness.
Stayed 2 nights in Aug 2020

5/5 Excellent

Stayed 3 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel was great, food and drink excellent and the staff superb.
Stayed 2 nights in Aug 2020

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities
The rooms were small but very clean. The shower was just drips. The staff in the reception were very helpful and always smiling.
Stayed 3 nights in Aug 2020

3/5 Okay

Traveled with group
Happy face iconLiked: Cleanliness, staff & service
Annex Issues
Hotel itself was good, was put in the annex, this is a house on the main road. Room was very hot. water,pressure was ridiculously slow. You could here everyone coming and going also. So not the best night sleep, stuffy noisy. Staff were professional and courteous.
Stayed 2 nights in Aug 2020
LEFT_FULLBLEED_ONE_HALF

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