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The Oaklands Hotel

3.0 star property

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Photo gallery for The Oaklands Hotel

Lunch and dinner served, garden views
Interior
1 bedroom, premium bedding, individually decorated
Lunch and dinner served, garden views
Superior Suite, 1 Double Bed, Non Smoking | Living area | 22-inch TV with digital channels

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping
$163
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
89 Yarmouth Road, Thorpe St Andrew, Norwich, England, NR7 0HH
  • Carrow Road Stadium
    ‪4 min drive‬
  • Norwich Cathedral
    ‪5 min drive‬
  • Norwich Castle
    ‪5 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Non Smoking, Annex Building

1 bedroom, premium bedding, individually decorated

Standard Double Room, 1 Double Bed, Non Smoking, Annex Building

  • Sleeps 2
  • 1 Double Bed

Standard Single Room, 1 Twin Bed, Annex Building

  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, 1 Double Bed

1 bedroom, premium bedding, individually decorated

Economy Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Family Room (Classic) | 1 bedroom, premium bedding, individually decorated

Family Room (Classic)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Single Room, 1 Twin Bed (Single)

Economy Single Room, 1 Twin Bed (Single) | 1 bedroom, premium bedding, individually decorated

Economy Single Room, 1 Twin Bed (Single)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | 1 bedroom, premium bedding, individually decorated

Classic Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 1 bedroom, premium bedding, individually decorated

Classic Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | Living area | 22-inch TV with digital channels

Superior Suite, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Family Room (Classic) | 1 bedroom, premium bedding, individually decorated

Family Room (Classic)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

The Oaklands Hotel

3-star Norwich hotel steps from Norfolk Broads
This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
The Oaklands Hotel offers 47 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Norwich hotel also offers a terrace, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided. Complimentary self parking is available on site.

The Oaklands Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Oak Bar - Overlooking the garden, this restaurant serves lunch and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Oak Bar

Things to do

  • Bicycle storage

Family friendly

  • High chair
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1920
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 10.00 for adults and GBP 5.95 for children
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Oaklands Court
Oaklands Court Norwich
Oaklands Hotel & Court
Oaklands Hotel & Court Norwich
Oaklands Hotel Court Norwich
Oaklands Hotel Court
The Oaklands Hotel Hotel
The Oaklands Hotel Norwich
The Oaklands Hotel Hotel Norwich
Best Western Plus Oaklands Hotel

The Oaklands Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 179 out of 620 reviews
Rating 8 - Good. 242 out of 620 reviews
Rating 6 - Okay. 116 out of 620 reviews
Rating 4 - Poor. 55 out of 620 reviews
Rating 2 - Terrible. 28 out of 620 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

timothy

Disliked: Staff & service, property conditions & facilities, room comfort
Bit disappointed. Good location, rooms ok but chose time to stay when they had a wedding party and a football club do. This mean't that I had a very noisy night. Food basic and lacks finesse. Guinness at bar was awesome though. Staff were too busy to care about a single traveller under the circumstances.
Stayed 1 night in May 2025

4/10 Poor

Nadine

Stayed 1 night in Feb 2025

4/10 Poor

Michael

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Very disappointing stay

Booked a suite for a two night stay to visit family. On arrival we were informed that there were 2 weddings and a football party over the coming weekend. The patio of the ground floor room was right next to the outdoor wedding marquee. Couldn't sit outside due to noise and people everywhere. Our room had broken lamp, broken dangerous chair, usb box that doesn't work. And a terribly stained sofa that we didn't want to sit on it Then at nighttime it was "party central" as all the wedding guests were laughing and shouting, as wedding guests do and in and out of rooms.
Stayed 2 nights in May 2025

8/10 Good

Kevin

Stayed 2 nights in May 2025

10/10 Excellent

IAN

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This is a charming independent hotel in a convenient location for Norwich centre. As with all hotels of its ilk it does not have the funding provided by the conglomerates but the plus side is its individuality and character. The staff were really good
Stayed 1 night in May 2025

8/10 Good

Trevor

Stayed 1 night in Apr 2025

6/10 Okay

Dawn

Traveled with family
Liked: Cleanliness, staff & service
Rooms tired but clean, service in restaurant very slow ….more staff and an update would help massively
Stayed 1 night in Apr 2025

6/10 Okay

Dawn

Liked: Cleanliness
Tired rooms, and restaurant service very slow Very clean and reception staff and chambermaids were excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff very professional
Stayed 1 night in Apr 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff they could not do enough to make our stay very pleasant.
Stayed 2 nights in Apr 2025

8/10 Good

Victoria

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect

A lovely free upgrade. Suites could have done with some new curtains but apart from that was a lovely surprise. Comfortable, roomie. Perfect location, good parking.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Needs attention & cleaning

Old hotel which needs attention to repairs, modernisation and cleaning. Simple things like wiping skirting boards, cleaning windows & removing cobwebs could be done quickly. Shower dribbled. However food was good.
Stayed 1 night in Mar 2025

4/10 Poor

Andrew

Stayed 2 nights in Mar 2025

6/10 Okay

Catherine

Disliked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and spotlessly clean. Breakfast and dinner was delicious. Customer service from all staff was great. Will definitely be back 👍
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great steak, lovely staff but inconsiderate guests

We couldn't fault the receptionist when we arrived. Absolutely amazing and so friendly. Infact, all staff were friendly and helpful. The food was faultless and the steak was cooked perfectly (medium/rare). We stayed in the apartments separate to the hotel. The room was spacious. However, when we arrived back at our apartment late last night, our block stunk of weed and it was all in our apartment. One of the apartments on the bottom floor had been smoking weed and stunk the communal area along with our apartment out. It wasn't appropriate to remain in our accommodation. The staff were amazing and moved us immediately as they came to the apartment block and could smell it before opening the communal door. We were moved into the main hotel, which was really appreciated. Although this happened, it would not put us off going back again to stay as the staff were apologetic and rectified the issue immediately so we could sleep in a room which was free of "weed smoke".
Stayed 1 night in Feb 2025

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful.

Lady on the reception very friendly and helpful. Breakfast substantial, but little choice other than full English, as would have appreciated 'extra's' such as cereals and toast & marmalade. Plenty of parking, but very limited if an event is on, as fills up. Creaky floorboards, but it is an old building!
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Early Feb mini break

We had a mid-week stay. Hotel staff were very attentive, friendly and efficient. We booked on room & breakfast basis but added evening meals later. The food was very good, well presented and good sized portions. The room, while a little dated, was clean and had all that we needed comfort wise.
Stayed 2 nights in Feb 2025

10/10 Excellent

Matt

Stayed 1 night in Jan 2025

6/10 Okay

SAI KIT

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Stayed 2 nights in Dec 2024

8/10 Good

Matt

Liked: Staff & service
Good hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Paul

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
A nice hotel with excellent in room facilities and good food. Very busy though with events sold through the hotel and a little off the beaten track
Stayed 1 night in Dec 2024