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The George Hotel, BW Signature Collection

3 out of 5

Overview of The George Hotel, BW Signature Collection

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Featured Image
In-room safe, desk, iron/ironing board, cribs/infant beds
In-room safe, desk, iron/ironing board, cribs/infant beds
In-room safe, desk, iron/ironing board, cribs/infant beds
In-room safe, desk, iron/ironing board, cribs/infant beds

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet Friendly
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationThe Forum19 min walk
    Popular LocationSt Giles Church19 min walk
    Popular LocationThe Plantation Garden3 min drive
    AirportNorwich (NWI-Norwich Intl.)9 min drive

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About this area

Norwich

Located in Norwich, The George Hotel, BW Signature Collection is in the city center and near the airport. Mousehold Heath and High Ash Farm are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Catton Park and The Broads National Park. Looking to enjoy an event or a game while in town? See what's happening at Carrow Road or UEA Sportspark.
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Popular Location

What's nearby

  • The Forum - 19 min walk
  • St Giles Church - 19 min walk
  • St Peter Mancroft - 19 min walk
  • Norwich City Hall - 20 min walk
  • The Plantation Garden - 3 min drive

Getting around

  • Norwich Station - 7 min drive
  • AirportNorwich (NWI-Norwich Intl.) - 9 min drive

Restaurants

  • No.10 Arlington Bistro – Brasserie offering international cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • Arlington Bar – Serves breakfast, lunch, and dinner daily.

About this property

The George Hotel, BW Signature Collection

A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a porter/bellhop. All 43 rooms feature modern comforts like flat-screen TVs with cable channels, along with free WiFi. Room service, coffee makers, and free newspapers are among the other amenities available to guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends: GBP 10.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - October 2018
  • Smoke-free property

Room amenities

Bedroom

  • Cribs/infant beds (surcharge)
  • Heating
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in from 2 PM - 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from November 4 2020 to December 1 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
2 per room
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 10.00 per person (approximately)
  • Pet fee: GBP 10 per pet, per night
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
4.1
Very Good
5 - Excellent
104
4 - Good
123
3 - Okay
28
2 - Poor
11
1 - Terrible
8

4.3/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, felt very clean and safe. Good location -only a 15/20 minute walk to the centre of Norwich. We had breakfast the following day and it was excellent and well priced.
Stayed 1 night in Aug 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with Great Service....BUT
I stayed here with my family and had a pleasurable stay. The staff were attentive and the customer service was bang on Only gripe would be the parking, most of the time the car park is full especially evenings.. Therefore we had to double park most of the time and found other guests would park inconsiderately next to you to get their car into the car park..
Stayed 2 nights in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Dirty and disappointing
We arrived at the hotel and was greeted well and promptly shown to our room. We didn’t get to spend too much time looking over as we was keen to head out for the day in Norwich however when we returned later that evening we realised how sloppy the room was. There was thick dust in places, paint chipping, the bathroom was the worst with dirty tiles, unclean sink and stains of pee over the floor. We mentioned this to the front of desk who thankfully had another room we could move to however this was no better. The bathroom was horrendous with black mould on the tiles and again the room has dust everywhere. In the photos the rooms look immaculate and this was very disappointing as they had no other rooms so we had to drive back home at 11pm. The reception did offer us a free breakfast or drink whilst in the process of switching room however maybe they should have let us have a drink in the bar for an hour whilst the room gets cleaned or even called up their sister hotel which was literally a 5 minute walk down the road to see if they had some rooms available instead of letting us go home in the light like that because their cleaners didn’t do a good enough job.
Stayed 1 night in Aug 2020
LEFT_FULLBLEED_ONE_HALF

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