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Overview of Best Western Annesley House Hotel

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In-room safe, individually decorated, desk, laptop workspace
In-room safe, individually decorated, desk, laptop workspace
In-room safe, individually decorated, desk, laptop workspace
In-room safe, individually decorated, desk, laptop workspace

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast Available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationThe Forum12 min walk
    Popular LocationSt Peter Mancroft12 min walk
    Popular LocationNorwich City Hall13 min walk
    AirportNorwich (NWI-Norwich Intl.)9 min drive

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About this area

Norwich

Located in Norwich, Best Western Annesley House Hotel is in the city center. Norwich Theatre Royal and Norwich Arts Centre are cultural highlights, and some of the area's activities can be experienced at Mousehold Heath and High Ash Farm. Looking to enjoy an event or a game while in town? See what's happening at Carrow Road or UEA Sportspark.
Popular Location

What's nearby

  • The Forum - 12 min walk
  • St Peter Mancroft - 12 min walk
  • Norwich City Hall - 13 min walk
  • St Giles Church - 14 min walk
  • The Plantation Garden - 16 min walk

Getting around

  • Norwich Station - 7 min drive
  • AirportNorwich (NWI-Norwich Intl.) - 9 min drive

About this property

Best Western Annesley House Hotel

This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out, and a garden. All 31 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like electric kettles and free tea bags/instant coffee.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Electric car charging station

Food and drink

  • English breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 5.25-11.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • No elevators

Guest services

  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • English
  • French
  • German
  • Spanish

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Linens
  • Portable fan

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 10:00 PM) and Saturday - Sunday (7:30 AM - 10:00 PM)
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GBP 5.25 and GBP 11.95 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
4.3
Excellent
5 - Excellent
129
4 - Good
140
3 - Okay
16
2 - Poor
3
1 - Terrible
2

4.5/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay Staff very helpful and friendly. Room was immaculate .We had a evening meal and breakfast, good service and good quality food at reasonable prices. Would definitely recommend and stay here again
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable, first trip away since COVID & felt completely safe. Hotel well organised & no issues. Thanks all staff who were friendly & helpful👍
Stayed 3 nights in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Norwich
I thought my bed was very comfortable and the parking convenient. The town centre was just a short walk away and there’s an excellent Indian restaurant called Namaste nearby
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great near the centre of Norwich
Very well situated near the city, walking distance from the centre. Covid precautions well in place.
Stayed 6 nights in Aug 2020
LEFT_FULLBLEED_ONE_HALF

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