Ratings based on 997 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.7 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 25, 2024 on Expedia
by A verified traveler from Silver Spring
Posted Apr 24, 2024 on Expedia
👍
Comment from Hotel Management
Apr 24, 2024 by Bob, Hotel Management
So happy to hear you are pleased and would love to know how we can exceed your expectation.
by A verified traveler
Posted Apr 23, 2024 on Expedia
Completely bad
Comment from Hotel Management
Apr 23, 2024 by Bob, Hotel Management
I sincerely apologize you decided not to arrive or stay because the outdoor pool was closed. It is only open during the summer months as weather permits
by A verified traveler
Posted Mar 29, 2024 on Expedia
We had a very pleasant stay at Comfort Suites. The parking & check in were easy and the suite was comfortable. We especially enjoyed the complimentary breakfast and the young man who worked in the dining area. He was pleasant, friendly & went out of his way to be helpful to us as well as the other diners.
Comment from Hotel Management
Apr 6, 2024 by front desk, Hotel Management
Thank you for your feedback and we are glad you enjoyed your stay. We hope to see you again.
by A verified traveler
Posted Mar 28, 2024 on Expedia
Comment from Hotel Management
Apr 6, 2024 by front desk, Hotel Management
Thank you for your feedback
by A verified traveler
Posted Mar 7, 2024 on Expedia
Could use a freshening up
Comment from Hotel Management
Mar 8, 2024 by Front Desk, Hotel Management
Thank you for your feedback
by A verified traveler
Posted Feb 25, 2024 on Expedia
The elevators was not working properly. One elevator that we used did not have a certificate of operation. We were told we couldn’t use top floors because the elevator was not working. The first room we were given was dirty. Walls and floors. They gave us another room which was ok. Furniture was worn. We covered couch with a sheet. The breakfast was excellent. Chris Grant was the best cook Great personality to address all our needs. Seems the hotel needs attention to clean up. Hallways were dirty. Would not return.
Comment from Hotel Management
Feb 27, 2024 by front desk, Hotel Management
Thank you for your feedback and we apologize about the inconveniences you experienced during your stay. We will let the appropriate departments know of your concerns. Again we do apologize
by A verified traveler
Posted Feb 18, 2024 on Expedia
This hotel worked great for a two night get away! It's nothing fancy and you kind of know that going into it. The room was pretty basic and outdated, but the bed was comfort and view was really nice from the 9th floor. Chris at breakfast was fantastic. The vibes were excellent, as was the food! Worth it for breakfast alone!
Comment from Hotel Management
Feb 27, 2024 by front desk, Hotel Management
Thank you for your feedback and we look forward to seeing you again
by A verified traveler
Posted Feb 6, 2024 on Expedia
Greatprice aNd location
Comment from Hotel Management
Feb 7, 2024 by Front Desk, Hotel Management
Thank you for your feedback
by A verified traveler
Posted Jan 6, 2024 on Expedia
Comment from Hotel Management
Feb 7, 2024 by Front Desk, Hotel Management
Thank you for your feedback and we apologize for any inconveniences you may have had during your stay