North Conway Grand Hotel

4.0 star property

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Photo gallery for North Conway Grand Hotel

Front of property - evening/night
Premium bedding, in-room safe, desk, blackout drapes
Property amenity
Lobby sitting area
Indoor pool, outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
72 Common Court, North Conway, NH, 03860
  • Settlers' Green Outlet Village
    ‪7 min walk‬
  • Conway Scenic Railway
    ‪5 min drive‬
  • Cranmore Mountain Resort
    ‪8 min drive‬
  • Fryeburg, ME (FRY-Eastern Slopes Regional)
    ‪22 min drive‬

Room options

Deluxe Room, Hot Tub

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Shower Grab Bars

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

2 Queen Beds with Sleeper Sofa

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

Similar properties

About this property

North Conway Grand Hotel

4-star hotel in Settlers Green
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a hot tub, and spa services.
North Conway Grand Hotel offers 200 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 37-inch Smart televisions come with premium cable channels, video-game consoles, and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This North Conway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body wraps, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
In addition to a children's pool and an indoor pool, North Conway Grand Hotel provides an outdoor pool and a hot tub. Wireless Internet access is complimentary. This family-friendly hotel also offers a fitness center, a sauna, and spa services. Complimentary self parking is available on site.

North Conway Grand Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 7.95 for children

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Firepit
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch smart TV with premium cable channels
  • DVD player
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 23.87 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.95 for adults and USD 7.95 for children
  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

North Conway Grand
North Conway Grand Hotel
Grand Hotel North Conway
North Conway Grand Hotel Hotel
North Conway Grand Hotel North Conway
North Conway Grand Hotel Hotel North Conway

North Conway Grand Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 515 out of 1002 reviews
Rating 8 - Good. 231 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Edmund, Beverly

Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
“Heated” pools cold. Place overall not very clean.
Stayed 2 nights in Dec 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were comfortable and clean when I booked I believed breakfast was included. It was not. The food at dinner was just ok
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Tina

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The sheets were dirty, the hotel was cold, the hot tub/Jacuzzi did not work and there was black hair on the robes. I don’t have black hair, I have white hair. For the money I spent on that room, I would rather go somewhere else.
Stayed 1 night in Dec 2024

10/10 Excellent

suzanne

Stayed 1 night in Dec 2024

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were amazing!
Stayed 2 nights in Dec 2024

6/10 Okay

Erika

Traveled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Stayed 1 night in Dec 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service
Friendly staff, room was clean.
Stayed 2 nights in Dec 2024

8/10 Good

Scott

We liked the lint with fireplace and bar area. Heated outdoor pool as well. Hotel needs some small updates to there carpets.
Stayed 2 nights in Dec 2024

4/10 Poor

Ron

Stayed 2 nights in Nov 2024

6/10 Okay

Sam

Liked: Cleanliness
I love this property in general and i love that they have had hot chocolate every night for the kids and that they are very kid friendly. The only thing about this stay that was not so great was the amenity fee? The pool was closed two of the three days we stayed and the woman at the front desk said the fee was for the amenities. So that was a little frustrating after paid a good amount for the room and our shower went cold on the third day but Otherwise the stay was good and we enjoyed the area.
Stayed 3 nights in Dec 2024

6/10 Okay

Kathy

Liked: Staff & service
The rooms need updating
Stayed 1 night in Dec 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful atmosphere, friendly staff, great prices. I will definitely visit again soon. Thanks
Stayed 2 nights in Dec 2024

6/10 Okay

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay when things are working.
Great little hotel (when all the amenities that they advertise are open and working.) to note about that, the indoor pool and Hot Tub were completely closed on a Tuesday night, I booked the hotel FOR the indoor pool and hot tub. It was my gf’s bday. The outdoor pool and hot tub although was heated the hot tub was like taking a warm bath in 20 degree weather and the pool was no where near heated. Thankfully I was smart enough to book the room with a hot tub in the room and salvage her birthday trip. We drove 2 1/2 hours out to Conway for a get away. Might be finding a different hotel option next trip out.
Stayed 1 night in Dec 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Elizabeth

Traveled with partner
Was told upon check in that the restaurant would be closed when we are staying. I wouldn’t have booked this place if I knew they were closed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Ingrid was very welcoming and efficient at our check-in! I had added a note in our Travelocity app for an extra blanket and it was on the bed waiting when we arrived!
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Andy, Scott City

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the bar and grill
Stayed 1 night in Oct 2024

8/10 Good

Rafaela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice for kids, but restaurant should offer more options and include a hot breakfast, also should have staff in the pool are, kids jumping and diving even when it says no jumping, parents didn’t care, children in the hot tub
Stayed 2 nights in Nov 2024

8/10 Good

Derek

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very convenient for a shopping trip in North Conway. Great hotel for families also.
Stayed 1 night in Nov 2024