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Holiday Inn Express North Conway, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express North Conway, an IHG Hotel

Front of property - evening/night
Pillowtop beds, in-room safe, desk, blackout drapes
Indoor pool
Exterior
Suite, 1 Bedroom, Jetted Tub | Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast included
  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
1732 White Mountain Hwy, North Conway, NH, 03860
  • Saco River
    4 min walk
  • Northway Plaza Shopping Center
    7 min walk
  • Settlers' Green Outlet Village
    8 min walk
  • Fryeburg, ME (FRY-Eastern Slopes Regional)
    25 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, Accessible Bathtub (Communications)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower) | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, Accessible Bathtub (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Jetted Tub

Suite, 1 Bedroom, Jetted Tub | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Cambria Hotel North Conway

Pool
Pet friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (154)
The price is $103
per night
$112 total
includes taxes & fees
Dec 11 - Dec 12
Cambria Hotel North Conway

About this property

Holiday Inn Express North Conway, an IHG Hotel

Hotel in Settlers Green
This hotel features an indoor pool, a snack bar/deli, and a 24-hour business center. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Holiday Inn Express North Conway, an IHG Hotel offers 78 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This North Conway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast on weekdays. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers an indoor pool, a terrace, and a vending machine. Onsite self parking is complimentary.
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • In-room roll-in shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from June 3 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Express North Conway
Holiday Inn Express North Conway
Holiday Inn Express North Conway Hotel North Conway
Holiday Inn North Conway
North Conway Holiday Inn
Holiday Inn Express North Conway Hotel

Holiday Inn Express North Conway, an IHG Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 281 out of 1074 reviews" "
Rating 8 - Good. 286 out of 1074 reviews" "
Rating 6 - Okay. 215 out of 1074 reviews" "
Rating 4 - Poor. 168 out of 1074 reviews" "
Rating 2 - Terrible. 124 out of 1074 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Nancy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The stairway stunk.. We only had 1 roll of toilet paper .. No tissues or garbage bags for the cans.
Stayed 2 nights in Aug 2024

4/10 Poor

Jeanette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

Ryan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

emma

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
My boyfriend and I stayed at this hotel for two nights, the first night we checked in the woman who was at the desk was very nice and friendly. We got to our room and everything seemed fine except, I booked us a king bedroom and I got two fulls, not a huge deal my boyfriend and just let it go we were tired.. we sat down at the small table to eat some dinner. As I'm eating I look under the bed, there’s a used cup right at the foot of the bed, and I try to ignore it (out of sight out of mind). The TV remote barely worked.. anyway I digress. The next day we got up and go get some hotel breakfast, it was fine nothing special. we got back to our room and started to get ready for the day ( we were headed to a wedding) I pulled the ironing board out there was a sock behind it.. and I still didn’t say anything. The rest of our stay was fine the checkout process was easy but I don’t think I will stay in this hotel ever again.
Stayed 2 nights in Aug 2024

6/10 Okay

Kelley, Lewiston

Traveled with family
Disliked: Property conditions & facilities
Hotel is in the process of remodeling. The room I was in should have been closed. Not clean. Bathroom door wouldn't shut. Dresser drawers wouldn't stay closed. Have stayed here 2 other times without complaints. Just needs a good cleaning
Stayed 1 night in Aug 2024

4/10 Poor

Megan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold in room, bathroom not clean
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Room comfort
Room was ok. Smelled a little like someone had been smoking in it. Had to wait a bit at the check in. Property was a little dated. Nice folks. Bed was comfy and good set of pillows.
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good stay
The building is being renovated, and way beyond needing repair, but the cleanliness was still lacking. The toilet was not cleaned, and there was some trash left on the carpet. Other than that, it was great. NOT!
Stayed 1 night in Aug 2024

6/10 Okay

Elba

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Joyce

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my daughter and 2 grandchildren to this hotel for 2 nights, 2 rooms. I was embarrassed by the filth (I have some photos), the lack of basic supplies in rooms (no toilet paper, tissues, cream or sugar for the “complimentary coffee in-room, and shortage of towels. The hot tub was absolutely disgusting. There was not enough breakfast and what was there was just awful. In 2 days, I did not see ONE housekeeper or housekeeper cart. The desk clerk supplied me with a trash bag with a few towel, one roll of toilet paper and a box of tissues. I paid almost $200 per room per night for a DUMP. I asked to have the general manager call me. She never did, but I met her briefly while exiting the hotel. She said “I’m sorry you had a bad experience.” She was far from cordial and not helpful at all.
Stayed 2 nights in Aug 2024

4/10 Poor

Jasmin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

amy

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was old and dusty. The shower had a significant crack in the wall. Mold on ceiling. NOT what I was expecting or used to staying in. The only thing that was redeeming was the bed was firm. When we arrived at 3:00 for check-in the front desk clerk was abrupt and said check in was at 4:00. He said the reservation says 3:00. She said, well it’s 4:00!! We were traveling with 2 little ones who were exhausted. Not even a little hospitality. I have pictures of the wall and Mold.
Stayed 1 night in Aug 2024

4/10 Poor

mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Check inn is 4pm we had 4 rooms only 1 ready at 4. The last room wasn’t ready until 6:45pm!!
Stayed 1 night in Aug 2024

6/10 Okay

Ihab

Traveled with family
The hotel is under maintainance. There should be supervision for the cleaning.
Stayed 1 night in Aug 2024

4/10 Poor

Cheryl, canaan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable Hotel with great staff.
We love this hotel and it's staff we stay here often. Right now they were renovating, but all hotels need to upgrading from time to time. We have never had any complaints and I would imagine if we did they would handle it quite quickly for us. One of our favorite people that work here is Leslie in the kitchen and dining area. He is very good at his job and takes quite a lot of pride in it and it shows. He dared to take a vacation and leave us with another attendant for a few days and I let him know that is never to happen again. Lol. The front desk staff is also lovely. As many times as we have stayed here I have never once had an issue. While traveling back and forth from New York to New Hampshire during a very hard time rescuing six children and dealing with court cases and such, we always felt a sense of relief when we were in the hotel during those very stressful times. The staff at this hotel will never know how much we appreciate always feeling that way the minute we walked in the door. It was the one bright spot in a very dark time. In the end we won and the children are safe! We still love coming to this hotel when we're back in the area for happier reasons.
Stayed 2 nights in Jun 2024

2/10 Terrible

Marc

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had not been done. We had to make our own bed go get towels and hand soap for bathroom.
Stayed 1 night in Jul 2024

4/10 Poor

Ting

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Marc

Liked: Room comfort
Disliked: Cleanliness, staff & service
Bad experience. 1970 facility billed at 2024 price
The correct price for this room should have been 150$ maximum for a Friday night. Old facility, bad service at checkin, rooms half-done .
Stayed 1 night in Aug 2024

2/10 Terrible

Taryn

Stayed 1 night in Apr 2024

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Brielle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and rundown.
Stayed 2 nights in Jul 2024

6/10 Okay

Annie

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The price was ok for location, but the place needs lots of love
Stayed 1 night in Jul 2024

2/10 Terrible

neil

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not one for negative feedback...I have been staying here for the past 15 or so years.....and always have been considerate of hospitality workers ( I owned a restaurant/bar for 35 years). And I say this .....I WILL NEVER STAY HERE AGAIN !.....no rant ....It's not worth my time
Stayed 2 nights in Jul 2024