Holiday Inn Express North Conway by IHG

2.5 star property

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Photo gallery for Holiday Inn Express North Conway by IHG

Front of property - evening/night
Exterior
Suite, 1 Bedroom, Jetted Tub | Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Indoor pool

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1732 White Mountain Hwy, North Conway, NH, 03860
  • Settlers' Green Outlet Village
    ‪8 min walk‬
  • Kahuna Laguna
    ‪4 min drive‬
  • Conway Scenic Railway
    ‪4 min drive‬
  • Fryeburg, ME (FRY-Eastern Slopes Regional)
    ‪25 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Suite, 2 Queen Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, Accessible Bathtub (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express North Conway by IHG

Hotel in Settlers Green
This hotel features an indoor pool, a snack bar/deli, and a 24-hour business center. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Holiday Inn Express North Conway by IHG offers 78 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This North Conway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast on weekdays. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers an indoor pool, a terrace, and a vending machine. Onsite self parking is complimentary.
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • In-room roll-in shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 3 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Express North Conway
Holiday Inn Express North Conway
Holiday Inn Express North Conway Hotel North Conway
Holiday Inn North Conway
North Conway Holiday Inn
Holiday Inn Express North Conway Hotel

Holiday Inn Express North Conway by IHG Reviews

Reviews

6.8
Rating 10 - Excellent. 268 out of 1005 reviews
Rating 8 - Good. 253 out of 1005 reviews
Rating 6 - Okay. 204 out of 1005 reviews
Rating 4 - Poor. 157 out of 1005 reviews
Rating 2 - Terrible. 123 out of 1005 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Siobhan

Traveled with partner
Disliked: Amenities
Stayed 2 nights in Jan 2025

6/10 Okay

George

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jan 2025

2/10 Terrible

Thomas R

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel has been doing renovations for over a year, unfinished projects everywhere. Hotel currently seems to have an agreement with an out of state contractor to store all there trucks, supplies, in parking lot so parking is limited. Our room had ant problem in bathroom, tub drained slowly so you showered in standing water. There’s better options
Stayed 3 nights in Jan 2025

8/10 Good

BERNICE

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Bring your own cleaning supplies
The hotel is short staff for cleaning and it showed. Many guests at the pool were complaining how dirty their rooms were. We weren’t the only ones that found someone else’s hair in our bed or someone else’s hair on the dirty bathroom floors. Even a quick swifter could fix that. I’ve learned to bring my own sheets and cleaning supplies but the others I don’t think you’ll see again. Front desk staff was very nice
Stayed 1 night in Jan 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch Staff
The level of friendliness was through the roof!! Celebrating our 15 year anniversary was a delight staying here. The gentleman who maintains the breakfast area went above and beyond. Seeing them doing renevations gives me excitement to the next visit to see the changes. Room was clean and spacious. Pool was very nice hot tub even nicer. I can't say enough to express our gratitude
Stayed 3 nights in Jan 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay ,friendly staff
Stayed 1 night in Jan 2025

6/10 Okay

Elicia

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Cleaning and Maintenance Needed
The room needs some cleaning and attention to detail.
Stayed 1 night in Jan 2025

10/10 Excellent

Ivan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

William

Stayed 2 nights in Dec 2024

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast service.
The breakfast was excellent. The person staffing the breakfast went above and beyond in helping and serving.
Stayed 2 nights in Jan 2025

6/10 Okay

Kathleen

Stayed 2 nights in Dec 2024

8/10 Good

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Construction was occurring , so hallway carpets were not clean. The room was fine and clean. The bathroom tub could use updating and hopefully that is part of their construction updates . Great value!
Stayed 1 night in Dec 2024

8/10 Good

Charlene

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro, Laval

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this Holiday Inn!! Pool is great for kids, breakfast is good, shopping is wonderful! The city is beautiful and lot of hiking areas to explore.
Stayed 2 nights in Dec 2024

8/10 Good

Melinda

Liked: Staff & service, property conditions & facilities
Beds were so comfortable slept like a big baby! It looked like they were under staffed and under repair but the service was great.
Stayed 3 nights in Dec 2024

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Spent money for a night out with m wife.fire place did not work.front desk was not any help at all.was told they would send up maintenance up.that was a lie.maintenance was not there.power out let’s not working.wall paper coming off the walls.front desk told us most of the phones in roams did not work.total wast of money
Stayed 1 night in Dec 2024

2/10 Terrible

Emily

Stayed 1 night in Nov 2024

8/10 Good

Carlos

Liked: Cleanliness
It’s ok
Stayed 1 night in Nov 2024

6/10 Okay

Lynette

Liked: Staff & service
Disliked: Cleanliness
The staff was great, especially the gentleman who greeted us a breakfast each day. The hotel was dirty though and run down.
Stayed 2 nights in Dec 2024

8/10 Good

Yvette

Traveled with family
Liked: Cleanliness, staff & service, room comfort
N. Conway
Fixtures were a little tired, but they are currently updating rooms, would stay with them again
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine
Stayed 2 nights in Dec 2024

8/10 Good

Lynda J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024