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Holiday Inn Express North Conway by IHG

2.5 star property

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Photo gallery for Holiday Inn Express North Conway by IHG

Front of property - evening/night
Free daily buffet breakfast
1 bedroom, pillowtop beds, in-room safe, desk
Indoor pool
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1732 White Mountain Hwy, North Conway, NH, 03860
  • Settlers' Green Outlet Village
    ‪6 min walk‬
  • Kahuna Laguna
    ‪2 min drive‬
  • Conway Scenic Railway
    ‪4 min drive‬
  • Fryeburg, ME (FRY-Eastern Slopes Regional)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, Accessible Bathtub (Communications)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower) | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, Accessible Bathtub (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Jetted Tub

Suite, 1 Bedroom, Jetted Tub | 1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Jetted Tub

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express North Conway by IHG

Hotel in Settlers Green
This hotel features an indoor pool, a snack bar/deli, and a 24-hour business center. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Holiday Inn Express North Conway by IHG offers 78 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This North Conway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast on weekdays. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers an indoor pool, a terrace, and a vending machine. Onsite self parking is complimentary.
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • In-room roll-in shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Express North Conway
Holiday Inn Express North Conway
Holiday Inn Express North Conway Hotel North Conway
Holiday Inn North Conway
North Conway Holiday Inn
Holiday Inn Express North Conway Hotel

Holiday Inn Express North Conway by IHG Reviews

Reviews

6.8
Rating 10 - Excellent. 274 out of 1002 reviews
Rating 8 - Good. 244 out of 1002 reviews
Rating 6 - Okay. 201 out of 1002 reviews
Rating 4 - Poor. 158 out of 1002 reviews
Rating 2 - Terrible. 125 out of 1002 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shailesh

Stayed 1 night in May 2025

10/10 Excellent

Shailesh

Traveled with family
Liked: Cleanliness, amenities
Location
Stayed 1 night in May 2025

2/10 Terrible

Tayla

Traveled with family
Disliked: Amenities
I am so disappointed the hotel was under renovation which was not mentioned anywhere. We stayed on the third floor which there was dust everywhere which i am highly allergic to. The air conditioning was not working which it was super hot o. the third floor. I went to use the phone to call front desk which didn’t work there wasn’t even a cord attached. Then i used my phone to call the front desk I called for over an hour and no one answered. There were no light bulbs in the light in my room and it smelt like gas on the first floor as well. I asked to speak to a manager twice and still a day and 1/2 later have not heard from anyone I will be calling corporate on Tuesday. My sister stayed on the first floor and there was moldy food in her refrigerator along with other things wrong as well.
Stayed 1 night in May 2025

4/10 Poor

Devan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Everyone was super nice but there was mold in the room and hair was found in the shower. On our last night we found a bug on the bed.
Stayed 4 nights in May 2025

6/10 Okay

Patricia

Traveled with partner
Disliked: Property conditions & facilities
Close to finding north conway down town and outlet. The construction and faulty access room key.
Stayed 2 nights in May 2025

4/10 Poor

Susan

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Poor condition

This hotel is in need of some repairs and just general work. When we got to the lobby, there is working being done. We checked in and arrived at our room, we found out room to be one door away from what we are told is just a paint job - but it looks worse. It was dusty and terrible. Our door was open and the toilet didn’t work. I called down to get a new room and we were moved a door down - directly next to the work being done. The inside was fine - although the tub needed a replacement. The pool was gross - lots of balls of hair and needed a cleaning. The only good thing was the man in charge of the breakfast. He is delightful! Pics are of what we saw from our hallway door.
Stayed 2 nights in May 2025

10/10 Excellent

Shannah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Great girls get away! Clean room, decent pool and hot tub clean!
Stayed 1 night in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort

Relaxing

My stay was good
Stayed 4 nights in May 2025

6/10 Okay

Theresa

Stayed 2 nights in May 2025

8/10 Good

Deborah, Clifton

Liked: Cleanliness, staff & service
Great place to spend a night or two. Hotel is under renovations and redecorating so have to forgive some wallpaper peeling and plastic hung . Overall, we were comfortable and safe . Staff are truly wonderful down to Leslie in the breakfast area . He is a champion caring for us . Will stay again .
Stayed 3 nights in Apr 2025

6/10 Okay

Selena

Traveled with partner
Disliked: Property conditions & facilities
Nice stay just very run down and dark
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Stayed 1 night in Apr 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort

Good One Night Stay

Stayed 1 night in Apr 2025

2/10 Terrible

Sandi

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, reasonably priced place. Stayed there one weekend while coaching some races at Attitash, and liked it enough to stay there again for races the following weekend. The front desk staff was friendly and accommodating and the guy in charge of the nice free breakfasts (with a really cool pancake making machine) was awesome!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only first day, but no complaints
Stayed 1 night in Apr 2025

2/10 Terrible

Dylan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff working the table when I came in was very rude and very unhelpful place is very dirty not sure if work is being done or what not but I do not recommend this hotel spend a couple more dollars and bring your family somewhere worth it 0-10 recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Cheryl

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was little taken back when I did not get new towels and there is no blow dryer in room. They did not deliver towels because they said my do not disturb was on door. I never put it out on door. It was always in my room.
Stayed 2 nights in Mar 2025

8/10 Good

stacy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tamela, Littleton

Stayed 2 nights in Mar 2025

6/10 Okay

Jordan

My stay was bad the second day I Resquet for a room service there was only 1 staff she told me she was going to do it because I was already heading out came back nothing was done,on the website there a laundry it was not working at all the dryer was broken but my stay was not bad the cooked was a nice individual and the older staff to the front was nice
Stayed 2 nights in Mar 2025

10/10 Excellent

heather

Liked: Cleanliness, staff & service
Property is a great. Even thought they are going through a pretty extensive renovation they are paying attention to not interrupt the guest experience. Nice pool and hot tub and breakfast.
Stayed 1 night in Mar 2025

6/10 Okay

Destiny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025