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Holiday Inn Express North Conway by IHG

2.5 star property

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Photo gallery for Holiday Inn Express North Conway by IHG

Front of property - evening/night
Pillowtop beds, in-room safe, desk, blackout drapes
Indoor pool
Suite, 1 Bedroom, Jetted Tub | Pillowtop beds, in-room safe, desk, blackout drapes
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1732 White Mountain Hwy, North Conway, NH, 03860
  • Saco River
    ‪3 min walk‬
  • Northway Plaza Shopping Center
    ‪6 min walk‬
  • Settlers' Green Outlet Village
    ‪8 min walk‬
  • Fryeburg, ME (FRY-Eastern Slopes Regional)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, Accessible Bathtub (Communications)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower) | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, Accessible Bathtub (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Jetted Tub

Suite, 1 Bedroom, Jetted Tub | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Green Granite Inn, Ascend Hotel Collection

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.5 out of 5, Good, (1187)
The price is $76
per night
$82 total
includes taxes & fees
Feb 26 - Feb 27
Green Granite Inn, Ascend Hotel Collection

About this property

Holiday Inn Express North Conway by IHG

Hotel in Settlers Green
This hotel features an indoor pool, a snack bar/deli, and a 24-hour business center. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Holiday Inn Express North Conway by IHG offers 78 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This North Conway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast on weekdays. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers an indoor pool, a terrace, and a vending machine. Onsite self parking is complimentary.
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • In-room roll-in shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 3 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Express North Conway
Holiday Inn Express North Conway
Holiday Inn Express North Conway Hotel North Conway
Holiday Inn North Conway
North Conway Holiday Inn
Holiday Inn Express North Conway Hotel

Holiday Inn Express North Conway by IHG Reviews

Reviews

6.8
Rating 10 - Excellent. 258 out of 1003 reviews
Rating 8 - Good. 258 out of 1003 reviews
Rating 6 - Okay. 204 out of 1003 reviews
Rating 4 - Poor. 162 out of 1003 reviews
Rating 2 - Terrible. 121 out of 1003 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Bob

Traveled with family
Liked: Cleanliness, staff & service
reasonable for the price ...
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
One night stay
An overnight shopping strip with friends. Many dumpsters in the parking lots. ? If a remodel is happening. Room was sufficient. Very quiet but very few guests.
Stayed 1 night in Nov 2024

4/10 Poor

Lacey

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This hotel was a huge disappointment. The actual hotel itself is dated, which I do not mind. However, our room was disgusting. There was hair from previous guests in the bathroom sink, and the shower. The room was so dusty on the end tables and lamps I could have written a message in the dust with my fingers if I wanted. There was a liquid spilled and dried all over the thermostat, which I’m assuming was from a previous leak as the ceiling was stained yellow in certain spots. Definitely will not be returning if I stay in the area again.
Stayed 2 nights in Nov 2024

8/10 Good

Maria

Stayed 1 night in Oct 2024

6/10 Okay

Ramiro

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

arielle

Stayed 1 night in Oct 2024

8/10 Good

Chantale

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

GLORIA

Traveled with group
Disliked: Staff & service
When I arrived the manager was sitting outside smoking and on her phone She was more focused on whomever she was talking to than taking care of an incoming guest Probably would not book there again
Stayed 1 night in Nov 2024

2/10 Terrible

Robert

The room was infested with bugs, mildew on ceilings and walls, shower enclosure was broken, ceiling falling down in corner of room, sheets and bedspread were dirty, phone did not work, lights in our room did not work, light bulbs were missing, floor in bathroom cracked, filthy rugs in our room and hallways, lobby was filthy. When we arrived they increased the cost of the room. I have pictures of everything that I have mentioned and would be happy to send them to you. We complained the first night we were there and they said they would bring us light bulbs and inspect the room and not one person came. when we checked out we complained and the woman was very apologetic and said all the rooms were the same. We feel that we should be reimbursed for the total cost of the room. We booked the room for a little get away to celebrate our 59th wedding anniversary. We look forward to your response. Felicia and Robert Siggens
Stayed 2 nights in Nov 2024

6/10 Okay

Garrett

Liked: Cleanliness
Tried a new place but the hotel is being redone so there are people working around the clock 24/7 so its noisy. The rooms don't have any usb ports to charge anything. No late checkout on Sundays. When i called about extra towels the said they couldn't bring any to me because they didnt have enough staff. For the cost of staying here during the holiday season you'd expect enough staff on hand that you could get extra towels. I wouldn't stay there again, I'd go back to the Residence Inn across the street.
Stayed 2 nights in Nov 2024

8/10 Good

Kristen

Stayed 2 nights in Oct 2024

6/10 Okay

Anne

Traveled with family
Liked: Room comfort
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Property conditions & facilities
Under renovations.
Stayed 3 nights in Oct 2024

10/10 Excellent

Randy R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

zeyan

Liked: Cleanliness, staff & service
na
Stayed 1 night in Oct 2024

6/10 Okay

howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Tina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom wasn’t cleaned the shower wasn’t cleaned. It was pretty gross.
Stayed 2 nights in Oct 2024

4/10 Poor

Scru

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wait to check in and wait for almost 1 hr. due to long line. Check In staff has little knowledge of handling costumer complaints and processing.
Stayed 1 night in Oct 2024

8/10 Good

Rebecca

Stayed 1 night in Oct 2024

4/10 Poor

Michelle

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was dirty, our room was not clean had ants in the bathroom the tub had hair and yucky brown water in it. Was not well maintained.
Stayed 1 night in Oct 2024

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A bit rundown
Been here a few times and this time it looked terrible. Place is rundown. Windows were dirty, bathroom door didn’t close all the way. Blow dryer had a crack in it and did not work. The place was being renovated, however why did it get to that point before finally doing a renovation.
Something to prop up the furniture.
Cracked and no n working dryer
Dirty windowsill
Cruddy looking bathroom
Stayed 2 nights in Oct 2024

10/10 Excellent

Nilda, Danbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is doing some renovation so that's cool. They were short staffed so I commend the teamwork since even the maintenance staff was helping ready the rooms for checkin. The man taking care of the pool room brought in extra towels and we appreciated it.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Black mold
Poor health conditions. Black mold in several areas on ceiling in bathroom. Should not be habitable under those unhealthy conditions.
Stayed 1 night in Oct 2024

4/10 Poor

Carol, N. Chelmsford

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Difficulty using cards at room. Phone in room did not work. Condition/appearance of both inside & outside not very good. I would not recommend & would not stay here again.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed
Overall poor service
Stayed 3 nights in Oct 2024