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Green Granite Inn, Ascend Hotel Collection

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Green Granite Inn, Ascend Hotel Collection

Property amenity
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Library
Individually furnished, blackout drapes, iron/ironing board
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly

Explore the area

Map
1515 White Mountain Hwy, North Conway, NH, 03860
  • Northway Plaza Shopping Center
    5 min walk
  • Settlers' Green Outlet Village
    7 min walk
  • Saco River
    8 min walk
  • Fryeburg, ME (FRY-Eastern Slopes Regional)
    23 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Individually furnished, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Individually furnished, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually furnished, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Individually furnished, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Individually furnished, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Individually furnished, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Jacuzzi)

Individually furnished, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (Jacuzzi)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Individually furnished, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Larger Room)

Individually furnished, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Larger Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Individually furnished, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Individually furnished, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

North Conway Mountain Inn

Parking included
Free WiFi
Air conditioning
Housekeeping
4.4 out of 5, Excellent, (1084)
The price is $108
per night
$117 total
includes taxes & fees
Dec 7 - Dec 8
North Conway Mountain Inn

About this property

Green Granite Inn, Ascend Hotel Collection

Hotel in Settlers Green
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and conference space are onsite. Housekeeping is available on request.
Green Granite Inn, Ascend Hotel Collection offers 91 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Cable television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Green Granite Inn, Ascend Hotel Collection provides an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1500 square feet (139 square meters) include conference space. This family-friendly hotel also offers barbecue grills, a vending machine, and an arcade/game room. Onsite self parking is complimentary.

Green Granite Inn, Ascend Hotel Collection is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 1,500 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1980
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
The seasonal pool will be open from June to October
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Granite Green
Granite Inn
Green Granite
Green Granite Inn
Green Granite Inn North Conway
Green Granite North Conway
Green Granite Hotel North Conway
Green Granite Inn And Conference Center
Green Granite Inn
Green Granite Inn Ascend Hotel Collection
Green Granite Inn, Ascend Hotel Collection Hotel
Green Granite Inn, Ascend Hotel Collection North Conway
Green Granite Inn, Ascend Hotel Collection Hotel North Conway

Green Granite Inn, Ascend Hotel Collection Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 387 out of 1226 reviews" "
Rating 8 - Good. 312 out of 1226 reviews" "
Rating 6 - Okay. 237 out of 1226 reviews" "
Rating 4 - Poor. 167 out of 1226 reviews" "
Rating 2 - Terrible. 123 out of 1226 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cute hotel with some nice features. on a busy road, would have loved to have seen a fence around the playground area with my little ones. Breakfast was ok, loved the coffee in the lobby area being available all day. Rooms were clean, bathrooms had rusty tubs and broken tiles on the floors :(
Stayed 1 night in Aug 2024

10/10 Excellent

kelley

Liked: Cleanliness, staff & service, property conditions & facilities
It was our second time coming there and we will definitely be back!!!
Stayed 3 nights in Aug 2024

6/10 Okay

Summer

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We had a suite. It was very run down. A pice of the counter was coming off. The sliding door to the bathroom sink area didnt close. The bathroom door didnt lock. The porch had 2 hornets nest, my 3 yr old was stung. Thank god he wasnt allergic. The tub had long black hairs in it. I have pictures but dont see a place to post them. On the flip side the lady that restocked the continental breakfast was very friendly and helpful. The pool was good, but would suggest a fence behind the playground as it abuts a very busy street. Grocery stores and restaurants very close and walkable.
Stayed 1 night in Aug 2024

4/10 Poor

Stacey

Stayed 1 night in Aug 2024

8/10 Good

Dany

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was not very clean, especially the bathroom area.
Stayed 1 night in Aug 2024

2/10 Terrible

Thomas

Traveled with family
Stayed 3 nights in Aug 2024

8/10 Good

Denis

Stayed 2 nights in Aug 2024

6/10 Okay

Jonathan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very close to outlets but hotel is getting old needs renovations!!
Stayed 1 night in Jul 2024

8/10 Good

Kim

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
We go yearly Convenient location
Stayed 3 nights in Jul 2024

2/10 Terrible

Cassie

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately we checked in and checked right back out. Property is filthy and exterior entrances were not secured. Our first room was extremely dirty we were moved to another which was no different. There was no way we were staying here! The manager at front desk was so very kind through it all and helped me with refund.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
It was a great slot for families. The only problem was no wifi in the room. We had to walk down yhe hallway to get a signal.
Stayed 2 nights in Aug 2024

6/10 Okay

Daniel

Traveled with family
Disliked: Staff & service
Overall and good place for overnight stay, arrived at 1320 in the afternoon and was told 1500 was 1500, we came back at 1453 and was informed 1500! I guess 7 minutes makes a big difference.. at exactly 1500 we were informed that room had not been released yet? The parking lot was almost empty so not sure what the issues were… 5 minutes later we suddenly had a room.
Stayed 1 night in Aug 2024

8/10 Good

Graham

Stayed 3 nights in Aug 2024

10/10 Excellent

Barbara

Traveled with family and small children
Liked: Staff & service
My grandkids loved having an indoor as well as outdoor pool and a playground. We would stay here again.
Stayed 3 nights in Aug 2024

4/10 Poor

marissa

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Go somewhere else
Room smelled like smoke even though it was nonsmoking. The hotel is deceiving and wasn’t what we expected. Breakfast was ok. I’d recommend staying somewhere else if possible.
Stayed 2 nights in Aug 2024

4/10 Poor

Kimberly

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Confusion over room request. We called about early check in. They told us that the earliest would be at 2:30. We got there at 2:30 and couldn’t get into our room until almost 4 pm. (3:50pm) We also called and was told there was a microwave in the room. There was not Room was still dirty. We cleaned out the stuff still left in fridge that housekeeping left behind. Older women at the desk was rude. A/C unit was noisy.
Stayed 1 night in Aug 2024

2/10 Terrible

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved 3 rooms, one of the rooms was occupied when we walked in. They gave us a new room. None of the tv's worked, "free wifi" did not work. Rooms were not clean, peeling paint, floors coming up. Outdoor pool closed for unknown reasons. Not a good experience.
Stayed 2 nights in Aug 2024

2/10 Terrible

Dawn

Traveled with group, Traveled with partner
Disliked: Staff & service, property conditions & facilities
We didn't actually stay at the Green Granite Inn despite our friends staying there. We booked our room on April 29th for 8/3/24. We showed up at check in time and the very rude front desk woman told us she had no room for me despite my confirmation from Expedia. She offered me nothing other than that i should call Expedia. I asked why they didnt call me. She shrugged. "They didn't?". I asked why would i be there after a three hour ride if they called me and told me there was no room. The front desk woman was the antithesis of what you would expect in a front facing customer service type job. She offered me no help, no suggestions. Just her rude abhorrent behavior. Not even an apology. That was the kicker. How do you work a front desk in a hotel without the ability to be nice and apologize to a person who has stayed at your property at least three times previously.? Our friends stay too. Expedia finally fixed the problem after a full hour on the phone with them. I was hung up on twice but by my third phone call i found someone kind. It was very distressing. We lost dinner reservations because I had to spend over a full hour of my weekend away on the phone trying to find a place to stay. Avoid the Green Granite if you dont want to ruin your vacation or weekend away, especially if they dont tell you until you actually show up at the property. Don't expect them to figure that out until you are actually standing in front of them. Then they will be rude.
Stayed 1 night in Aug 2024

6/10 Okay

GERARD

Traveled with family
Disliked: Cleanliness, staff & service
Showing its age
Good room size. Room and entire property shows its age. Cleanliness was also mediocre.
Stayed 2 nights in Aug 2024

8/10 Good

Jewell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Jul 2024

8/10 Good

Shandelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jul 2024

8/10 Good

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part was the accommodations for 6 people in 1 room.
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
L'entretien menager laisse à desirer. Il ne passe pas pour changer les serviettes, ni pour ajouter du papier de toilette ou autres effets de base. Toutefois, le personnel était serviable lorsqu'on demandait des choses.
Stayed 3 nights in Jul 2024

6/10 Okay

Linda

The property appears to be undergoing some much needed renovations in every area. Check in with the young lady who helped me was fine, very friendly and helpful. After visiting the fitness room I had to return to the check in desk because I had an issue with the connection to the wi-fi for the Peloton bike in there. I will say that I chose this property specifically because they have the Peloton bike. The young lady referred my question to the older (white hair lady at the desk) & sorry I don’t know names (no name tags). This older lady didn’t have the answer & much to her annoyance (which she made very apparent) basically marches down to the fitness center to see what she could do & basically said there was nothing she could do & walked off. It wasn’t a mechanical bike issue at all but the wi-fi service connection to the bike. I explained that I’ve had this issue at other hotels with the peloton connecting to wi-fi and if they call their internet provider & it was a very simple issue to resolve to get the bike connected. She told me “well that’s a Time Warner issue” and walked off. I apologized that I had to make her walk down the hall to the fitness center! Why by the way has great equipment but not clean at all, no water cooler, waste basket or equipment sanitizer. Breakfast was excellent though as well as the the s up per nice lady who was apparently in charge of that.
Stayed 1 night in Jul 2024

6/10 Okay

Marvin

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
After reading all the bad reviews, I saw a few good ones and decided to take the chance. Photos on Expedia and on the website look absolutely nothing like what I booked. I was told that Expedia doesn’t update their photos, which is confusing because it seems like they did update the photos to what the more renovated rooms look like, yet gave us a dated, old, worn out room. I chose the 2 queen bed (larger) room and we got a basic 2 queen room, all of the furniture was very old and chipped / stained. Carped was stained and everything was dusty. Our balcony screen door was detached and on the floor of the deck. There was no extra toilet paper. Beds were decently comfy. When we first arrived I was very annoyed that this happened to us so I went and told the man at the front desk, he apologized said that Expedia doesn’t update the photos which isn’t true, they just catfish you. And that they were fully booked and there was nothing we could do… the place did not seem sold out it was very quiet, barely anyone at the pool every time we went, not many cars. On the plus side, the pools and outdoor amenities were great, loved both pools. Thankfully we were very busy doing other activities so we were mostly just in the room to sleep but with 2 small children if I had the option to change rooms or get refunded I would have but that didn’t seem to be an option. Please update your photos to what they really look like so when booking people know what they are getting.
Stayed 2 nights in Jul 2024