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Hotel Downstreet

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Downstreet

Hypo-allergenic bedding, laptop workspace, blackout drapes
Indoor pool, open 6:00 AM to 10 PM, sun loungers
Front of property
Exterior
Meeting facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Housekeeping
  • Hot Tub
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

Map
40 Main St, North Adams, MA, 01247
  • Western Gateway Heritage State Park
    2 min walk
  • Massachusetts Museum of Contemporary Art
    3 min walk
  • North Adams Public Library
    5 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    42 min drive

Room options

Room, 1 King Bed, Mobility Accessible (Communications)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Walk-in Shower)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Mobility Accessible (Communications)

  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Mobility Accessible

  • Sleeps 5
  • 2 Queen Beds

Executive Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Roll In Shower)

  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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Breakfast included
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4.7 out of 5, Exceptional, (369)
The price is $189
per night
$228 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

Hotel Downstreet

3-star North Adams hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a business center, and conference space.
Hotel Downstreet offers 90 accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub.

In addition to an indoor pool, Hotel Downstreet provides a spa tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 1690 square feet (157 square meters) include conference space. This North Adams hotel also offers a vending machine, express check-out, and a front-desk safe. Onsite self parking is complimentary. Guests can use the indoor pool at a partner property.

Hotel Downstreet is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 1,690 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - C0010322090
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Berkshires
Holiday Inn Berkshires Hotel
Holiday Inn Berkshires Hotel North Adams
Holiday Inn Berkshires North Adams
Holiday Inn North Adams
North Adams Holiday Inn

Hotel Downstreet Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1047 reviews" "
Rating 8 - Good. 395 out of 1047 reviews" "
Rating 6 - Okay. 105 out of 1047 reviews" "
Rating 4 - Poor. 33 out of 1047 reviews" "
Rating 2 - Terrible. 13 out of 1047 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed
The hotel was fine but it reeked of garlic. My room on the 6th floor smelled of garlic. Since I am allergic to garlic I developed gastric upset and could not go in my planned bike ride the next day. That was my reason for my stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was easy and convenient about staying here. The staff were extremely helpful and the room was very clean and spacious.
Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in North Adams
Good location; clean and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This establishment was perfect in all regards. Clean and staff were super friendly. Rooms were very clean and spacious
Stayed 2 nights in Aug 2024

10/10 Excellent

Chad

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We loved how nice the pool was. The central location was a really convenient thing being right by the MASS MOCA!
Stayed 1 night in Aug 2024

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet, clean, staff was friendly and attentive Convenient, close to Williams town.
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

MA

Traveled with partner
Liked: Cleanliness, staff & service, amenities
La chambre est bien, la salle de bain ok ancien bain/douche avec rideau…Le climatiseur super bruyant…la vie mediocre sur le toit. Ok pour la localisation et deco artistique.
Stayed 1 night in Aug 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great. I loved the art gallery in the lobby. One complaint is the coffee was not good.
Stayed 2 nights in Aug 2024

8/10 Good

Ilana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfortable and spacious.
Stayed 1 night in Aug 2024

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very helpful---we had to store bikes after a long bike trip and a flat tire (on our car) so we really appreciated the help.
Stayed 2 nights in Aug 2024

8/10 Good

Caroline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and functional. Desk person was friendly. Room smelled a bit like smoke. Window was sealed shut.
Stayed 1 night in Jul 2024

8/10 Good

JOHN

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities
They had an interesting art collection in the lobby There are no amenities on Monday & Tuesday. As in none.
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Accessible to sites.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was friendly and helpful. The hotel is clean and in a super convenient location. Walking distance to MassMOCA, shopping and dining. Nice pool and hot tub. Super cool art galleries in the hotel. Some of the room furniture is a bit dated but that's a minor issue. Overall would recommend and stay again.
Stayed 2 nights in Aug 2024

8/10 Good

Jarrod

Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Downstreet In North Adams MA was delightful!! It is very convenient to MASS MOCA art Museum as well as to Williamstown. It turns out there’s a wonderful restaurant within the hotel where we were able to have an evening drink and delicious food. I highly recommend this hotel. The beds were extremely comfortable. The air conditioning worked great and the bathroom was perfect. There is an art calorie within the hotel and very interesting works of art throughout. Staff was delightful. The only thing is you don’t receive a breakfast but the coffee from a local company is delicious and available 24/7.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xx
Stayed 1 night in Aug 2024

8/10 Good

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun decor and artwork; very clean and comfortable room. On site bistro was unfortunately not open on Tuesdays but we found a great restaurant within walking distance. Checking out took a little longer than we had hoped due to computer/printer issues, but staff was very friendly and did their best.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice staff for the price. The rooms are a bit sterile but clean and comfortable. The bed was very comfy.
Stayed 1 night in Aug 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024