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Express Inn & Suites

2.5 star property

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Photo gallery for Express Inn & Suites

Check-in/check-out kiosk
Double Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, soundproofing
Exterior
Desk, laptop workspace, blackout drapes, soundproofing
Free daily English breakfast

Reviews

5.4 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
2841 Classen Blvd, Norman, OK, 73071
  • Jimmie Austin Golf Course
    ‪3 min drive‬
  • Softball Complex
    ‪3 min drive‬
  • University of Oklahoma
    ‪5 min drive‬
  • Oklahoma City, OK (OKC-Will Rogers World)
    ‪32 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed

  • 448 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed

Desk, laptop workspace, blackout drapes, soundproofing

Single Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, soundproofing

Double Room, 2 Queen Beds

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Express Inn & Suites

Norman hotel close to University of Oklahoma
A business center, dry cleaning, and laundry facilities are available at this hotel. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a TV in a common area are onsite. Change of towels is available on request.
Express Inn & Suites offers 48 air-conditioned accommodations with coffee/tea makers and bathrobes. Accommodations offer separate sitting areas. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathtubs or showers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Onsite uncovered self parking is complimentary.

Express Inn & Suites has designated areas for smoking.

A complimentary English breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Pool access ramp on site
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Express Inn & Suites Hotel
Express Inn & Suites Norman
Express Inn & Suites Hotel Norman

Express Inn & Suites Reviews

Reviews

5.4
Rating 10 - Excellent. 53 out of 203 reviews
Rating 8 - Good. 17 out of 203 reviews
Rating 6 - Okay. 23 out of 203 reviews
Rating 4 - Poor. 35 out of 203 reviews
Rating 2 - Terrible. 75 out of 203 reviews

5.4/10

Cleanliness

6.4/10

Staff & service

6.2/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Donavan

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not very clean
When we got to our room, it had a smell in the halls something terrible and the room didn't smell the best. The air conditioner and the white curtains were full of mold. We let the front desk know and they put us in a different room, that was clean and smelled a lot better. Beds were not comfortable at all. Hallway smelled terrible and the carpet was pretty dirty, the staff was very nice, they did state they were going through new management. The breakfast they provide didn't have hardly any food at all. There was a tornado warning, and the hotel didn't notify anyone of where to go during the tornado. The back parking lot where they told us to park, had clothes thrown all over the place. Next time coming to Norman we will find a new hotel. This hotel was definitely not worth the money that we spend. Very disappointing.
Stayed 2 nights in Nov 2024

2/10 Terrible

Emily

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Emma

Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The bathroom door didn’t close & the latch they screwed into the door didn’t close either, front desk staff wasn’t wearing shoes walking around in the breakfast area, the place claims to be non smoking but smelled of cigarette smoke, bathroom in general was very dirty and gross, rust & mold around the bottom of the toilet, lots of chipped paint & cracks in the bathroom
Stayed 1 night in Nov 2024

10/10 Excellent

Patsy

Stayed 1 night in Oct 2024

8/10 Good

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property was clean and the staff was friendly. The breakfast offerings, while modest, were of high quality especially the fruit. My only complaint was that the toilet in my room did not properly shut off, resulting in a lot of wasted water.
Stayed 3 nights in Oct 2024

10/10 Excellent

Quinton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were very friendly and helpful. Can't wait for them to get the truck parking
Stayed 1 night in Oct 2024

4/10 Poor

Muneeb

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in serious disrepair. The staff are attentive and do their best, but the amenities are awful. The pool was a cesspool. Broken windows, barely working A/C. Clogged showers. This place needs work. I will say the room was at least clean and it was quiet.
Stayed 3 nights in Oct 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

James

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
“Lost” Reservation and smells bad
We arrived and the front desk clerk immediately got someone else, I assume the manager. He informed me that they recently had a change in ownership and couldn’t find my reservation. After much searching he found a room for more than the original amount that I booked it for. The lobby and hallway smelled of smoke even though he insisted that we not smoke in our room. The room was a mixture of partial updates and old smoke stained items. The bathroom door was installed upside down and wouldn’t close. The bathroom was dirty and towels stained. The breakfast that he went on and on about was a pot of coffee and two boxes of grocery store donuts. At random times there were homeless people lounging in the lobby. Overall I would not recommend this as an option. A night in your car would be a better option.
Stayed 2 nights in Oct 2024

2/10 Terrible

Melissa

Stayed 1 night in Oct 2024

10/10 Excellent

Brad

Stayed 2 nights in Oct 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Sep 2024

6/10 Okay

Christin

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Over all - room was great, hallway & stairwell smelled terrible! I was disappointed to learn upon check-in that pets were not allowed to be in the lobby meaning that the elevator is off limits if you are checking in with a pet. There were people congregated in lawn chairs near the only other entrance to the hotel (the horrible smelling hallway & staircase in the back) every time I came in and out. If I had to rate by the room alone - I would have great things to say - clean, smells good, super comfy bed, nice and cool, etc.. Just a bummer what you have to walk thru to get there!
Stayed 4 nights in Sep 2024

2/10 Terrible

Tamela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Loretta

Stayed 3 nights in Sep 2024

6/10 Okay

Kimberly, Clinton

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Sally

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Scum on walls, burned hairdryer plug, curtains tied in knot, tub flaky, hair in tub, push pins in wall, liquids spilled on walls. Questionable character of personnel. Scummy pool. Called # left at reg desk and the next morning the person called me and had a confrontation regarding call and who he was. Disrespectful. Had to pay a cash deposit. Can I add pictures?
Stayed 1 night in Sep 2024

2/10 Terrible

Kim

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not clean, no soap, no tissues, the walls were banged up. It was loud all night long from other people staying there. The entire hallway going to the room smelled like some kind of nasty food. The service was very strange, not friendly people working there. Says it's under new management. They sure need some major improvements. Paying over $300 a night was a huge rip-off!!
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a hotel
Photos didn’t match the property. Locals lived in the hotel.
Stayed 3 nights in Sep 2024

6/10 Okay

Renee

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is a budget hotel and even though it is u see new management, it could do better. The front desk staff was always asleep behind the counter on the floor. The breakfast was literally the option of toasting your own white bread with jelly or a donut. No drinks offered, not even water. The room had layers of grime in the tub, peeling paint, a hole in the bathroom door. But the hotel did the job on a busy OU football weekend.
Stayed 2 nights in Sep 2024

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was Bad Appearance & Smelled, Breakfast setup & options was Terrible (just coffee, toast, dried donuts) room not cozey & small TV on Wall I wld not recommend to anyone
Stayed 2 nights in Sep 2024

8/10 Good

Daryl

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Jamie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms seemed so run down, empty light fixture sockets, no wall mirror: only previous screws that once held one, shredded curtains, duck-taped TV remote that hardly would work, minimal hangers, o kleenex, tiny bar of soap, shampoo in an envelope, horrible water pressure...just appeared to be dirty. No continental breakfast even though it was advertised. No coffee available either morning because "the coffee pot was broken". An absolute disappointment.
Stayed 2 nights in Sep 2024