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Wyndham Garden Norfolk Downtown

3.5 star property

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Lobby
1 bedroom, premium bedding, pillowtop beds, in-room safe
Junior Suite, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Seasonal outdoor pool
Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service
  • Gym

Explore the area

Map
700 Monticello Avenue, Norfolk, VA, 23510
  • Norfolk Scope
    ‪1 min walk‬
  • Waterside District
    ‪17 min walk‬
  • Old Dominion University
    ‪4 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Non Smoking (1 King Bed)

Junior Suite, Non Smoking (1 King Bed) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, Non Smoking (1 King Bed)

  • 750 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Room, Non Smoking (Deluxe, 1 King Bed)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Exclusive Room, Non Smoking (Deluxe, 1 King Bed)

  • 750 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking

  • 500 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Double Beds, Non Smoking

  • 750 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite, Non Smoking (2 Double Beds)

Executive Suite, Non Smoking (2 Double Beds) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Suite, Non Smoking (2 Double Beds)

  • 750 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Wyndham Garden Norfolk Downtown

Hotel in Downtown Norfolk
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking. Housekeeping is available on request.
Wyndham Garden Norfolk Downtown offers 204 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wyndham Garden Norfolk Downtown features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Onsite parking is available (surcharge).

Wyndham Garden Norfolk Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Children aged 5 and younger eat free breakfast.
700 Bistro - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service is available.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Extended parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 700 Bistro

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 4 to May 24:
  • Swimming pool
The property will be renovating from April 26 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for USD 50 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Self parking fee: USD 15 per day (in/out privileges)
  • Extended parking fee: USD 15 per day
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hotel Norfolk Plaza
Norfolk Plaza
Norfolk Plaza Hotel
Norfolk Plaza Hotel London, England
Norfolk Plaza London
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown
Wyndham Norfolk Norfolk
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown Norfolk
Wyndham Garden Norfolk Downtown Hotel Norfolk

Wyndham Garden Norfolk Downtown Reviews

Reviews

6.4
Rating 10 - Excellent. 240 out of 1001 reviews
Rating 8 - Good. 187 out of 1001 reviews
Rating 6 - Okay. 213 out of 1001 reviews
Rating 4 - Poor. 170 out of 1001 reviews
Rating 2 - Terrible. 191 out of 1001 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fendi

Business traveler
Liked: Staff & service, property conditions & facilities

Enjoyed my stay

The only issue I had with my room was my sink was clogged and had a very slow drain.
Stayed 1 night in Mar 2025

4/10 Poor

Rebecca

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Way overpriced. The beds were so small and uncomfortable my whole party did not sleep because of it.
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

8/10 Good

Sammy

Liked: Cleanliness
Convenient to The Scope Arena
Stayed 2 nights in Mar 2025

6/10 Okay

Ephrain

Liked: Cleanliness
I checked out early beds was too soft for my back. Need Refund for Suday 3/16/2025.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert Owen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
May stay was outstanding. The staff went out of their way to ensure my needs were met. The staff in the restaurant were very pleasant and extremely polite. But the wait time was over one hour for breakfast on one occasion and forty minutes another time. The cook had to serve the guest, which took him away for his duties in the kitchen. This should not happen. I must say, once the food arrived, It was very good! Once again the staff, made every effort to make up for the delays. I will be staying there on my next trip next year.
Stayed 4 nights in Mar 2025

4/10 Poor

Matt

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

If you’re inclined to stay here — DON’T

Do you like the scent of Dollar Tree candles? How about lopsided beds that scoot all over the room? Outdated decor and and raucous atmosphere? Then this hotel is for you! Upon entering, you’re immediately suffocated by the air freshener. Once checking in, you’ll be directed upstairs to your room where the hallways will take you back to the bygone era of 1993. “Meh” is the best way to describe the room, and if your stay is anything like mine, you’ll get to know the front desk staff well as you call them three times per night about people screaming in the hallway and slamming doors all night. So exciting to be in a hotel with so many guests experiencing their first time out of the zoo!
Stayed 2 nights in Mar 2025

4/10 Poor

Jamie

Disliked: Staff & service, property conditions & facilities
My room was not available until very late in the evening. The room had a connecting door to the adjacent room. The people next door were very loud. I could hear all of their conversations. The climate control for the room was terrible.
Stayed 2 nights in Mar 2025

6/10 Okay

Emmanuel

Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

melissa

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Solange

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Latonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A solid 3-Star hotel

Stayed 5 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lady at the front desk was very nice and quick service. Outsie of the building looked a little worrisome, but the inside is very nice, updated nice decor. Beds are stiff and the pillows are eh. But the rooms are updated and the bathroom is nice and very clean. Hot water was great with 2 people back to back. Plenty of parking
Stayed 1 night in Feb 2025

2/10 Terrible

Calli

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Heater was broken and they refused to send someone up to fix it until the next day so I spent a night absolutely freezing. The next day (after asking three times) when it was finally fixed it would continue to break. Finally got moved to another room with was much smaller than my previous one. All the locals told me afterwards that the area was quite dangerous as well but I didn’t personally experience anything alarming.
Stayed 4 nights in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would certainly return! Very attentive staff and good facilities!
Stayed 2 nights in Feb 2025

8/10 Good

Victoria

Disliked: Property conditions & facilities
The hotel is great. Really nice staff and helpful with whatever you need. The only thing is the water to shower is always so hot. I think they just need to fix their water problem and this is a 5/5 hotel
Stayed 3 nights in Feb 2025

8/10 Good

Forest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Katlin

Stayed 1 night in Jan 2025

10/10 Excellent

Latwanna

Stayed 1 night in Feb 2025

6/10 Okay

Mark

Stayed 1 night in Jan 2025