Ratings based on 625 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.3 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 6, 2024 on Expedia
Comment from Hotel Management
Apr 7, 2024 by Biggs, Hotel Management
Thank you for your time Out to comment one more experience. We do apologize that your experience was not the best. However, we offered to have you come again so that we can make up for the experience that you well deserve.
by A verified traveler
Posted Apr 5, 2024 on Expedia
I was given room 110. The commode was broken, it won't flush. Water was not going into the tank!
Then I was transferred to room 108.
The microwave was broken. The door
of the microwave is glued! They know
it's not operable, but they did not replace it! So I could not heat my food or drink!
Comment from Hotel Management
Apr 7, 2024 by Biggs, Hotel Management
Thank you for your time Out to comment one more experience. We do apologize that your experience was not the best. However, we offered to have you come again so that we can make up for the experience that you well deserve.Thank you for your time Out to comment one more experience. We do apologize that your experience was not the best. However, we offered to have you come again so that we can make up for the experience that you well deserve.
by A verified traveler
Posted Mar 23, 2024 on Expedia
Between the children jumping and running all night over my head and the fire alarm going off it was a nightmare! My son had to run in a National track meet and couldn’t even get a peaceful night sleep. Terrible experience-never will stay there or use this chain of hotels again!
Comment from Hotel Management
Mar 23, 2024 by Biggs, Hotel Management
Thank you for your time Out to comment one more experience. We do apologize that your experience was not the best. However, we offered to have you come again so that we can make up for the experience that you well deserve.
by A verified traveler
Posted Mar 22, 2024 on Expedia
Stayed here in late January 2024. As before, There were no issues, the staff were great, will stay here whenever I visit Virginia Beach. AAA
Comment from Hotel Management
Mar 22, 2024 by Biggs, Hotel Management
Thank you for reviewing and rating your experience with us! We're pleased to head that you enjoyed your stay with us and hope to see you back in the near future. Thank You,Management
by A verified traveler
Posted Mar 18, 2024 on Expedia
Comment from Hotel Management
Mar 22, 2024 by Biggs, Hotel Management
Thank you for reviewing and rating your experience with us! We're pleased to head that you enjoyed your stay with us and hope to see you back in the near future. Thank You,Management
by A verified traveler
Posted Mar 17, 2024 on Expedia
Comment from Hotel Management
Mar 18, 2024 by Biggs , Hotel Management
Thank you for reviewing and rating your experience with us! We're pleased to head that you enjoyed your stay with us and hope to see you back in the near future. Thank You,Management
by A verified traveler
Posted Mar 10, 2024 on Expedia
Comment from Hotel Management
Mar 31, 2024 by Biggs, Hotel Management
Thank you for your time Out to comment one more experience. We do apologize that your experience was not the best. However, we offered to have you come again so that we can make up for the experience that you well deserve.
by A verified traveler
Posted Feb 25, 2024 on Expedia
Comment from Hotel Management
Feb 27, 2024 by Biggs, Hotel Management
Thank you for taking your time out to take our survey. We appreciate your time and we welcome you back to come back and visit us soon
by A verified traveler
Posted Feb 17, 2024 on Expedia
Somebody not only out my phone under a vending machine without my knowledge but my boyfriend's phone was also stolen and when we simply asked management to go back and look at the security cameras (not us personally because we know that's against the rules) but for them to go back and look they said no they don't that especially not for something like a phone . And that we'd need to get a warrant etc etc . I think that's absolutely horrible. It's a safety issue , as well as poor management and hospitality , and also creates a very uninviting -uncomfortable stay .
Comment from Hotel Management
Feb 17, 2024 by Biggs, Hotel Management
Thank you for taking your time out to take our survey. We appreciate your time and we welcome you back to come back and visit us soon
by A verified traveler
Posted Feb 17, 2024 on Expedia
Horrible experience with a management issue .
Comment from Hotel Management
Feb 17, 2024 by Biggs, Hotel Management
Thank you for taking your time out to take our survey. We appreciate your time and we welcome you back to come back and visit us soon