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Tru By Hilton Norfolk Airport

2.5 star property

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Photo gallery for Tru By Hilton Norfolk Airport

Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout drapes
Lobby
Fitness facility
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
$130
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
1571 Premium Outlets Blvd, Norfolk, VA, 23502
  • Norfolk Premium Outlets
    ‪6 min walk‬
  • Norfolk Botanical Garden
    ‪7 min drive‬
  • Norfolk State University
    ‪8 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Deep soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Deep soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Norfolk Airport

Hotel in Northwest
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station. Housekeeping is available on request.
Tru By Hilton Norfolk Airport offers 98 accommodations with bathrobes and hair dryers. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and express check-in. Onsite self parking is complimentary.

Tru By Hilton Norfolk Airport is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Norfolk Norfolk
Tru By Hilton Norfolk Airport Hotel
Tru By Hilton Norfolk Airport Norfolk
Tru By Hilton Norfolk Airport Hotel Norfolk

Tru By Hilton Norfolk Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 319 out of 528 reviews
Rating 8 - Good. 131 out of 528 reviews
Rating 6 - Okay. 34 out of 528 reviews
Rating 4 - Poor. 21 out of 528 reviews
Rating 2 - Terrible. 23 out of 528 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Shahid, North Bellmore

Business traveler
Disliked: Cleanliness
Dirty room , bed smell don’t recmanded any bady
Stayed 1 night in May 2025

10/10 Excellent

Kato

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, kind customer service folks, lovely room, and closer to restaurants.
Stayed 1 night in May 2025

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great besides beds are hard and say it’s a queen size but seems to be a full
Stayed 1 night in May 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Lovely breakfast!
Stayed 1 night in May 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband is very particular and commented more than once how clean the rooms were!
Stayed 1 night in May 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rosita

Stayed 1 night in May 2025

10/10 Excellent

Robbin

Stayed 1 night in May 2025

10/10 Excellent

Walter

Stayed 1 night in May 2025

8/10 Good

Olena

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

My stay was very comfortable
Stayed 2 nights in May 2025

10/10 Excellent

Jerome

Stayed 1 night in May 2025

10/10 Excellent

Arturo

Stayed 1 night in May 2025

10/10 Excellent

WILLIAM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of large trucks anda new hotel going up so lots of construction. Will all be gone in a few months so no big deal.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Stayed 1 night in May 2025

10/10 Excellent

Damita, Gainesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close within walking distance. My stay was wonderful.
Stayed 2 nights in Apr 2025

4/10 Poor

Judith

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
It’s not the chain of Tru, it was how rude we were treated at check in. The hotel was not full at all yet she initially gave us a room on the first floor, which we realized was not far from the rec area where an active game of pool was being played and it was loud. I asked if we could be moved to a higher floor and there was quite a bit of heavy sighing, eye rolling and the “you should have told me before I gave you your key” (??). Not like she was too busy to switch us. So she moved us up one floor next to the elevator. We were very kind and pleasant and for some reason she just seemed highly irritated to accommodate us. The room was fine. But I could go to a Fairfield for the same price and have a much nicer room. The only positive thing (positive or negative) is it’s in a parking lot of a strip mall with several nice places for take out or to eat. It’s close to an outlet mall and easy access to the airport.
Stayed 1 night in Apr 2025

8/10 Good

Dany

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the work cubicles
Stayed 3 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great! My kids loved the pancake making machine!
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025