Ratings based on 1,000 Verified Reviews
2.1 Room cleanliness
2.6 Service & staff
2.4 Room comfort
2.0 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Dec 17, 2023 on Expedia
Room was so filthy we immediately found another hotel. The block away parking appeared to be reserved for hotel guests and people living out of their car.
by A verified traveler
Posted Oct 2, 2023 on Hotels
by A verified traveler
Posted Sep 22, 2023 on Expedia
The place is filthy ( but the sheets seemed clean)
A bunch of men (owners?) hung around the lobby…. They should get up and shovel trash from the hallways
GROSS
by A verified traveler
Posted Sep 19, 2023 on Orbitz
Everything at this property either needs repaired, replaced, or cleaned
Comment from Hotel Management
Sep 21, 2023 by Manager, Hotel Management
Hello Fred, Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our property. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
by A verified traveler
Posted Sep 17, 2023 on Expedia
Comment from Hotel Management
Sep 21, 2023 by Manager, Hotel Management
Hello Andrea, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
by A verified traveler
Posted Sep 17, 2023 on Expedia
I would totally be staying here again.
Comment from Hotel Management
Sep 19, 2023 by Manager, Hotel Management
Hi Dora,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
by A verified traveler
Posted Sep 12, 2023 on Expedia
Crap
Comment from Hotel Management
Sep 13, 2023 by Manager, Hotel Management
Hello StephenThank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.,
by A verified traveler
Posted Sep 12, 2023 on Expedia
by A verified traveler
Posted Sep 11, 2023 on Expedia
Please don't stay here is terrible place for stay customer service is terrible bad and dirty everything is broken and more worse is dirty smiling bad to pii Please don't stay here
Comment from Hotel Management
Sep 13, 2023 by Manager, Hotel Management
Hello CARLOS, I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A verified traveler
Terrible place to stay
Posted Sep 8, 2023 on HotelsI don’t even know where to start. Floors were disgusting, carpet stains looked like a murder scene, had to use elevator because the stairway door was stuck (glad there wasn’t a fire), shower head popped right off and water sprayed everywhere, only 2 towels for 4 people, when we asked for more towels the staff didn’t speak English, all in all not worth spending your money to stay at this place, in fact it should probably be shut down.
Comment from Hotel Management
Sep 9, 2023 by Manager, Hotel Management
Hello Norma,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.