Once i checked in i was td about a incidental fee that wasn't included in my fee, fine paid that, then i got one parking pass, i informed her that my mate was coming so i needed another pass, she then td me that they only give out one pass because they dont have the space for additional cars, and that i can park on 9th street, which is 4 streets away, and its 29 degrees outside, and she also said if a car doesn't have a parking pass, its gonna get towed, i WILL NEVER AND I MEAN NEVER STAY HERE AGAIN!!!!!!